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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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October 31, 2020

It was really bad service, they scratched my car and no one took responsibility. I will never recommend that place to anyone. they are totally irresponsible. More

by Billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia, Adam Kolodziej
Oct 31, 2020 -

Al Piemonte Nissan responded

Billy, We would like to look into the matter that you are describing, but unfortunately we need further information. Please respond privately or email us at daverea@apnissan.com with your name and number that is associated with the vehicle so we can look into the matter that you described. Kind Regards, Al Piemonte Nissan Management Team daverea@apnissan.com | 708.343.3800

October 30, 2020

The service was excellent!I was super impressed with the The service was excellent! I was super impressed with the courtesy car that was provided, Carlos was great. Everything wad done in a timely matter. More

by REEREE713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Nov 04, 2020 -

Al Piemonte Nissan responded

Hi, and thanks for the great feedback! We're very happy that Carlos was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 30, 2020

I love going in for my oil change. Easy to check in my vehicle. People at the service desk are friendly and prompt. I’m never disappointed when I leave! More

by GEO_1039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Nov 04, 2020 -

Al Piemonte Nissan responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Al Piemonte Nissan's Service Department. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 29, 2020

Extremely happy with the professionalism of Armando Venega, Carlos Rodriguez and Oscar Baustita. They wee extremely helpful and excellent communication. The type of service you expect from luxury car More

by ERNESTO MARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Venegas, Oscar Baustista, Carlos Rodriguez
Nov 03, 2020 -

Al Piemonte Nissan responded

Ernesto, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 29, 2020

Always very helpful At the service department. And your general manager James cassavas way each and every time I'm there to say hello now that service More

by SPIZZIRRI74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Nov 03, 2020 -

Al Piemonte Nissan responded

Thank you for putting your trust in Al Piemonte Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 28, 2020

Awesome Customer service!The curiosity car service was Awesome Customer service! The curiosity car service was on point Dropped me off at home, and picked me up when my truck was ready! The driver was More

by PEGGYBIBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Oct 30, 2020 -

Al Piemonte Nissan responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Al Piemonte Nissan's Service Department. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

Oct 30, 2020 -

Al Piemonte Nissan responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Al Piemonte Nissan's Service Department. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 28, 2020

Great people and a nice place to get your car and service I was very happy! I highly recommend this place see you guys again thank you! More

by Armando Arambula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina, Jackie Orellana
Oct 30, 2020 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 27, 2020

No words, but thanks for the free hot chocoholic drinks n tea. Also to force 25 words or more is discouraging to complete this survey!! More

by cast.jessica22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Oct 29, 2020 -

Al Piemonte Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 27, 2020

Great communication , very courteous & Profesional Service Center , Carlos Service Tech updated service progress during visit , I was advised of problem and part ordered FIVE STAR OPERATION. More

by M.BARTUS5656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Oct 29, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

October 27, 2020

Good people to do business with would recommend that is the place to go for good quality work. Every one was nice and helpful th More

by Jwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Oct 29, 2020 -

Al Piemonte Nissan responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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