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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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November 06, 2020

The service is so great here that I wanted to purchase a Kia but i have to stay with Nissan because employees strive to please More

by BJROBEMONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John store Manager, Michal Pyszora, Oscar Baustista
Nov 06, 2020 -

Al Piemonte Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

Nov 23, 2020 -

BJROBEMONEY responded

The customer climate is great .Everyone is courteous, caring. Women clients are valued and feel safe waiting for service.This is the dealership for me!

November 05, 2020

Service was good handled in a timely manner very good customer service rep Not sure of the gentlemen name but I believe he was friendly and very well spoken More

by sherlindajohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 06, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 04, 2020

Great and timely service. Service rep Juan was great to work with as he was on top of what was happening with my car and was in constant communication. More

by MIKE18594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Nov 05, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 04, 2020

My visit was excellent the guy waived my fee and gave me new tires I love going to the dealer you get a VIP service great work. I lost my job and couldn’t pay a lot of money for new tires and he got me the More

by TONIAHOLDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Nov 05, 2020 -

Al Piemonte Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

Nov 05, 2020 -

TONIAHOLDEN responded

I appreciate your feed back just meet with your branch managers and make sure they’re taking this coronavirus seriously. Sincerely, Tonia

November 04, 2020

The assigned Service representative was very through and professional throughout my visit. I am very pleased with the service. Al Piemonte's quotes are NOT competitive with the rest of the auto repair c More

by KOKUESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Carlos Rodriguez
Nov 05, 2020 -

Al Piemonte Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 04, 2020

Excellent with The time in service for the car and a mechanics were exceptional Finance department was great all that I needed at the dealership More

by Antiwone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Medina, David Rea, Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Abraham Guzman, Oscar Cano
Nov 05, 2020 -

Al Piemonte Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 03, 2020

Overall good experience experience at Alpiemonte Nissan. The service was quick and at a good price. My service adviser Jackie was friendly, polite and followed up timely. More

by RICHARD.JONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Nov 05, 2020 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 03, 2020

Great service. Stopped by after work after having problem with starting car last two days. Car was taken right away, tested, and fixed in less than 1 hour. I was impressed with that. More

by Jaroslaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Nov 05, 2020 -

Al Piemonte Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 02, 2020

..Good place for service..Good place for service..Good ..Good place for service ..Good place for service ..Good place for service ..Good place for service ..Good place for service ..Good place for ser More

by MAREK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Nov 05, 2020 -

Al Piemonte Nissan responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 02, 2020

Elena is nice. She seem more concern about the cost of my repairs than I did though. Cost was high but I was never concerned. More

by AMURRAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Nov 05, 2020 -

Al Piemonte Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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