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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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November 14, 2020

I like how I can get visit updates on their app. The service is faster compared to other places I have been to. I don't like it when I'm in the waiting area and the sales man comes to try to sale me a n More

by H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Nov 17, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

I was in and out and the customer was great as always. I will continue to be a loyal customer to the Al Piemonte Nissan dealership. More

by CHRISTOPHERLAMAS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Salinas , Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana
Nov 17, 2020 -

Al Piemonte Nissan responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

They are a friendly group. Also helped me out when i needed them. Always available. Dwayne is quite a character, & very knowledgeable. He is all about service. More

by ralphwd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne / He works on the Leaf, Carlos Rodriguez
Nov 17, 2020 -

Al Piemonte Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dwayne does for Al Piemonte Nissan and our customers. Hope to see you again soon! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

Car was taken in for some issues with tires and warning signals. Al Piemonte had vehicle for several hours but didn’t repair falling under carriage plastic under front end obstructing cámara view. More

by Claudiacarreno82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Bobadilla
Nov 17, 2020 -

Al Piemonte Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

Both Oscars were very helpful with getting my truck in each time in order to get the problem assessed and resolved in a timely manner. More

by Mongolian1$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Oscar Cano
Nov 17, 2020 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 13, 2020

The service department has . good working techs and advisors .friendly people .always willing to help out with anything that needs to be done .highly recommend. More

by Lowkey41072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Nov 17, 2020 -

Al Piemonte Nissan responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 13, 2020

Olimpia is a very knowledgeable , kind , take the time to answer all your questions,excellent costumer service . I will recommend Nissan to my friends .tank you More

by mnavarro402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olimpia
Nov 17, 2020 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 13, 2020

Waited for a little over 2hrs for an oil change. If you were staff short, would be so nice to know, because it's a lack of respect and professionalism to have you there just waiting for a service that basi More

by rochoteco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Nov 17, 2020 -

Al Piemonte Nissan responded

We appreciate you sharing the feedback regarding your recent oil change. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 12, 2020

Very professional,clean,friendly,courteous I will return to this location whenever I need help with my car .Carlos was very very helpful. Great job Thanks More

by BREASHEARSDEBRA61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Nov 13, 2020 -

Al Piemonte Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 12, 2020

Oscar Thanks for everything and for the great service and being honest with me and when I ask you to put genuine Nissan parts you put it in for me and if they’re discontinued you let me know before you put i More

by Cpprotech
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Nov 13, 2020 -

Al Piemonte Nissan responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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