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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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November 21, 2020

Took my car with a check ingine, pay $300 and they did not fix ,call 3 times to complain department did not get any respond. More

by Jose torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Baustista
Nov 25, 2020 -

Al Piemonte Nissan responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 20, 2020

Thank you! Great fast servie!!! :0)Will recommended to Thank you! Great fast servie!!! :0) Will recommended to all friends. Ps. 25 word minimum? That is to many that you asked. Next time will not More

by ALUPA.AGENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Nov 25, 2020 -

Al Piemonte Nissan responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 19, 2020

Service and service time were both great. Only comment would be to make sure people are properly spaced out during COVID in the waiting room. Either that or some plexi glass as people were really close to More

by Enevarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa, Jackie Orellana
Nov 20, 2020 -

Al Piemonte Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 18, 2020

I received the best service ever! From check-in to check-out everyone was courteous, knowledgeable and efficient. A great customer experience. Would highly recommend. More

by Heathererm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Elena Garcia
Nov 20, 2020 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 18, 2020

I took my care in for oil change, since I was offered free oil change if I did a survey last time I was in there. I was charged around $268.09. I received an email to accept the repairs for the Nissan More

by LUISARNALDO81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa De La Rosa
Nov 20, 2020 -

Al Piemonte Nissan responded

We appreciate you sharing your experience with Al Piemonte Nissan. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

Nov 20, 2020 -

LUISARNALDO81 responded

There is a way to correct it if you refund the charges that I was billed for miscommunication. I will adjust my survey and continue to be a customer

November 18, 2020

Nissan is beyond amazing all the staff there treat you like family and they help you with all u need. Wouldn't trade them for any other car dealership. THANK U ALL FOR YOUR GREAT SERVICE!!!! Happy Holiday More

by ROSARIOLEESANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Nov 20, 2020 -

Al Piemonte Nissan responded

Thank you so much for taking the time to share your kind words about your experience at Al Piemonte Nissan! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 15, 2020

It was so quick and very easy to get the oil changed . I was Able to drop off the car and not worry about it. More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Nov 17, 2020 -

Al Piemonte Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 15, 2020

If it gave me the option...I would give the Al Piedmonte Nissan dealer in Melrose Park 1,000 stars. It was my wife best dealership. I still have the 8 year old car we bought from there. I aint never going t More

by BEAT1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everybody, Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Nov 18, 2020 -

Al Piemonte Nissan responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

Service is good but the only problem is the wait! Took me 2 hrs for a oil change really? Perhaps this. Could be fix since the waiting line was short More

by juancc67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa, Elena Garcia
Nov 17, 2020 -

Al Piemonte Nissan responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 14, 2020

I went there for alignment, after they performed alignment and charged me 100$, they recommended me to replace control arm and other parts. So basically to change parts and to do again alignment and More

by TANJA.BOZIC012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Nov 17, 2020 -

Al Piemonte Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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