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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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November 29, 2020

I was very happy with the service department. Carlos was very professional and courteous. I highly recommend using Al Piemonte Nissan for all your sales and service needs. More

by RichD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Gabriel Medina, Sebastian Garcia, Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Dec 02, 2020 -

Al Piemonte Nissan responded

Thank you for putting your trust in Al Piemonte Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

Wait time is ridiculous! Made an appointment for 7:30am. Was one of the first car being seen and it was ready at 4. It was an hour and half job. I thought of making a schedule was to accommodate the custome More

by DLBURDEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Baustista
Dec 02, 2020 -

Al Piemonte Nissan responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

He was very friendly. He had my car ready for me at reasonable time. He kept me updated on my time.he checked for anything else that may need to be serviced on my vehicle. More

by Bettyjmcbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Juan Becerra, Carlos Rodriguez
Dec 02, 2020 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

Went in for an oil changes and car wash. The process was easy, the staff was friendly and thoroughly answered questions regarding the services being provided. More

by Julyette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Dec 02, 2020 -

Al Piemonte Nissan responded

Julyette, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 28, 2020

From start to finish, service was impeccable. AP Nissan staff went above and beyond, even if I only came in for an oil change. I feel very well taken care of with my new car purchase. Thank you! More

by MINGLOSNIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Dec 02, 2020 -

Al Piemonte Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 25, 2020

This was my first visit for service and I have no complaints. Staff was professional, efficient, and I got my oil change done in a timely fashion. Waiting area was appropriately spaced out and coffee More

by sambhav_shah73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Dec 01, 2020 -

Al Piemonte Nissan responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 25, 2020

I brought my car in for service. The team associates were helpful and courteous. I enjoyed my service experience. Alpomontie Nissan has a great team and they do a great job!! Satisfied customer Stephani More

by Stepwilliams80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Fakhoury, Oscar Baustista
Dec 01, 2020 -

Al Piemonte Nissan responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 24, 2020

Went for my free complimentary 1,000 mile check up. Very grateful they offer such a nice service. I feel safe knowing my car is working great. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Nov 30, 2020 -

Al Piemonte Nissan responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 21, 2020

Very nice people they explain everything what needs to be none in the car and how much it’s going to cost very clean waiting room and nice restrooms and responsible people More

by SWIDERSKAPAULA94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Nov 25, 2020 -

Al Piemonte Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. Hope to see you again soon! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

November 21, 2020

Oscar is a great service writer who always takes great care of my car. He keeps me updated on the problem and the steps to fix it. More

by sgn28
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Nov 25, 2020 -

Al Piemonte Nissan responded

Thank you for this great review! Oscar is truly an exceptional employee and we appreciate them for giving you a great experience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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