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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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January 02, 2021

Great service department. Ive been brought my car to be serviced at this dealership for 7 years. Oscar is the best service advisor I’ve worked with. The sales team is rude, unprofessional, irritating, and More

by Dar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Jan 06, 2021 -

Al Piemonte Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 30, 2020

I had my Rogue service done recently,Very friendly and knowledgeable people, Eric greeted and helped me out, answered all my concerns. Definitely coming back. More

by Reygarcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 05, 2021 -

Al Piemonte Nissan responded

Hi, and thanks for the great feedback! We're very happy that Eric was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 30, 2020

As always, the staff was very helpful, courteous and kind. Great experience whenever I take my car in for service; I have no complaints regarding anything! More

by MARYQUINN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana, Oscar Cano
Jan 05, 2021 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 29, 2020

The service advisor Carlos gave me the wrong time frame to complete the car repairs. I’ve been waiting for more than 3 1/2 hrs More

by BERNIDADAVENPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Becerra, Carlos Rodriguez
Jan 05, 2021 -

Al Piemonte Nissan responded

That is not the kind of experience we seek to provide, Bernida. Please call us when you can so we can address this together. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 27, 2020

I felt very comfortable with the staff, everyone I came in contact with was very courteous and as far as the charges for my parts and service I didn’t feel over charged More

by Jessicas433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Dec 30, 2020 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 24, 2020

I love the service dept at Al Piemonte Nissan Melrose Pk in the many years I've been going to this location it has been the best experience. I trust them working on my vehicle and telling me when I need wor More

by TAWANA J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Juan Becerra, Carlos Rodriguez, Jackie Orellana
Dec 30, 2020 -

Al Piemonte Nissan responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 24, 2020

I was pleased with the service great friendly staff I would recommend Al Piemonte to anyone thumbs up good company to do business with yes More

by BGOOD_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Juan Becerra, Oscar Cano
Dec 30, 2020 -

Al Piemonte Nissan responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 24, 2020

After speaking to Dave Rea about my issues with my car After speaking to Dave Rea about my issues with my car not being cleaned or serviced inside and out as I requested two times, he went out of his way More

by Kicks
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina, David Rea, Javier Silva, Christian Leon
Dec 30, 2020 -

Al Piemonte Nissan responded

Thank you for your great review! We're glad to have Dave on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 24, 2020

Excelente servicio con gente muy amable y profesional especial mente Gabriel Molina es una excelente persona siempre busca la forma de ayudarte con cualquier problema que surja. More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Venegas, Gabriel Molina, Juan Becerra, Elena Garcia, Jackie Orellana, Miguel Marin
Dec 30, 2020 -

Al Piemonte Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

December 23, 2020

As always, Al Piemonte provides an exceptionally great experience with friendly staff, speedy processing, clean and welcoming environment, and unbeatable pricing! I will definitely be coming back and shar More

by Christos Kiosses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa
Dec 29, 2020 -

Al Piemonte Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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