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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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January 14, 2021

They took my car right away no questions asked. They communicated via text & phones calls for the 3 days they had my car. Service was above and beyond! More

by smartin16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Jan 19, 2021 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 14, 2021

Excellent service provided, would recommend people bring there nissan for service. Everyone was very pleasant. Environment excellent ,area clean and good coffee provided by your machine! More

by lindeanrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora, Gabriel Medina, Olimpia Skatulska, Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Jan 19, 2021 -

Al Piemonte Nissan responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 13, 2021

Good service great prices Nissan is a great quality to own a car I love my new Nissan Rogue I’ll recommend family and friends thanks More

by Lmedrano380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Venegas, Gabriel Molina, Melissa De La Rosa, Juan Becerra, Elena Garcia, Miguel Marin, Angel Rodriguez
Jan 19, 2021 -

Al Piemonte Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 12, 2021

Service was great! Especially in the midst of COVID. They were very respectful and followed the CDC guidelines! Thanks you to David and his team!!!!!!!!!!!! More

by Penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Orellana
Jan 15, 2021 -

Al Piemonte Nissan responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 12, 2021

I had a terrible experience yesterday, and they never fix my problem or bother to take care of my truck. I would need a call back this has to be taken care of. I have a 2020 truck and I shouldn’t be having a More

by APEREZ2733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Feb 05, 2021 -

Al Piemonte Nissan responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 07, 2021

Hospitality was great! Team always ready to assist with all questions. Concerned that most of staff don't wear mask while walking around center & customers. I believe we are in a new time where all sho More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Juan Becerra
Jan 11, 2021 -

Al Piemonte Nissan responded

Karen, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 06, 2021

Great service. Matt made it happen for my family. I had to leave but I genuinely believed that he was trying to help me so I came back and got the truck my wife wanted. Also a special thank you to Gabriel More

by AVILLALOBOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Micaela Ruiz-Diaz, Michal Pyszora, Gabriel Molina, Carlos Rodriguez, Elena Garcia, Matt Gasior
Jan 11, 2021 -

Al Piemonte Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 05, 2021

This place is wonderful every time I go every one is amazing and quick so nice and professional Eric Danny and a young lady in service are amazing love coming here More

by Tosha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Orellana, Carlos Rodriguez
Jan 08, 2021 -

Al Piemonte Nissan responded

Thank you for this amazing review, Tosha! We really appreciate your business. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 03, 2021

Thank you for the loaner car. It took a big relief off my shoulders not knowing my car would Chablé to stay overnight. Thanks a More

by Lelydiaz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Juan Becerra
Jan 06, 2021 -

Al Piemonte Nissan responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

January 03, 2021

Very good work always on time. Nice educated Personal Very good work always on time. Nice educated Personal they give you all the information we need to know after all I have only very good experience More

by Lmedrano380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina, Melissa De La Rosa, Juan Becerra, Elena Garcia, Jackie Orellana, Miguel Marin, Angel Rodriguez
Jan 06, 2021 -

Al Piemonte Nissan responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

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