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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.9
1,329 Reviews

1,329 Reviews of Al Piemonte Nissan - Service Center

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March 05, 2021

I bring my car here all the time. Very nice people to work with. Thank you for making me feel at home. Bless you all More

by MOVEMASTERS08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista, Melissa De La Rosa, Juan Becerra, Carlos Rodriguez, Elena Garcia, Jackie Orellana, Oscar Cano
Mar 10, 2021 -

Al Piemonte Nissan responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 04, 2021

Very excellent service and he knows his way around Infiniti products. He was really helpful in helping me with certain problems that techs can’t figure out. Definitely recommend More

by Cristian Lozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Cano
Mar 08, 2021 -

Al Piemonte Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 04, 2021

Really helpful in understanding my problem with my car. Going above and beyond and researching more on my problem to give a better explanation on what I need to do going forward More

by Cristian Lozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Mar 08, 2021 -

Al Piemonte Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 04, 2021

Great Experience, good work, professional atmosphere. I will definitely be back for maintenance and anything else I may need for my 2013 Nissan Sentra Thank You More

by JEDDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Mar 09, 2021 -

Al Piemonte Nissan responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 03, 2021

I was extremely satisfied w/staff. However, I was extremely disappointed that APN refused to fully honor the coupons they issued me w/no expectation dates. More

by v.p.hargrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Orellana also deserves 5 stars for his customer service excellence!, Elena Garcia
Mar 08, 2021 -

Al Piemonte Nissan responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give me a call to discuss this in person. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

March 02, 2021

Hola! Para ser mi primera vez que visitó el lugar me atendieron bien , cuando ocupe cualquier cosa pienso volver con ustedes gracias por todo asta pronto More

by ORNERO30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa De La Rosa, Juan Becerra, Elena Garcia, Jackie Orellana
Mar 05, 2021 -

Al Piemonte Nissan responded

Thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 27, 2021

The staff was very knowledgeable and helped me out with the maintenance on my car. I was informed of some things that were wrong and got them fixed as quickly and safely as possible. I’m very satisfied wit More

by ARV83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Garcia
Mar 03, 2021 -

Al Piemonte Nissan responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 27, 2021

My service engine light was on you guys did not repair problem reset light only couple of days light back on. THK to U-Tube sensors bad More

by LEN5780
Recommend Dealer
No
Employees Worked With
Juan Becerra
Mar 03, 2021 -

Al Piemonte Nissan responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 27, 2021

Awesome experience I was happy very happy to the service on my car. Thanks so much for everything especially to Elena Garcia for helping me More

by SANCHEZJR.PORFIRIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul D., Elena Garcia
Mar 03, 2021 -

Al Piemonte Nissan responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

February 27, 2021

Everyone there deserves zero stars. Nobody was wearing a mask not even the customers. The people working on your care did not have mask when getting into the vehicle and we waited for 2 hours just gone noth More

by RANDLELONDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Elena Garcia
Apr 23, 2021 -

Al Piemonte Nissan responded

Thank you for taking the time to provide us with this feedback. We are committed to the safety and satisfaction of our customers and appreciate you bringing this issue to our attention. I have addressed your comments with our team and I assure you we are working diligently to ensure the safety of all our employees and guests moving forward.

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