Al Piemonte Nissan - Service Center

Great service center experience I frequent this service center frequently and Oscar is my go to guy to get me in and out in a timely fashion. Provides great follow up and recommendat I frequent this service center frequently and Oscar is my go to guy to get me in and out in a timely fashion. Provides great follow up and recommendations for future service. More

Great dealership Took vehicle in for some scheduled maintenance. Staff was friendly, accommodating, knowledgeable. Facilities were clean, got myself a cup of coffee an Took vehicle in for some scheduled maintenance. Staff was friendly, accommodating, knowledgeable. Facilities were clean, got myself a cup of coffee and before I finished car was ready with a complimentary wash too. That’s why I always take my service needs for my ‘15 Rogue to Al Piemonte Nissan. More

I never been to a service center where I enjoy being there. I hate to wait and your team makes the experience of taking a vehicle that is not working into a pleasant visit. Your mechanics are the best. My vehic I hate to wait and your team makes the experience of taking a vehicle that is not working into a pleasant visit. Your mechanics are the best. My vehicle was given to me nice and clean. They also finished the job quicker than expected. More

oil change The employer there always been very helpful and kind, there were at the last hour was able to completed my pills changes. Even thought I was there lat The employer there always been very helpful and kind, there were at the last hour was able to completed my pills changes. Even thought I was there late great service very pleased with then thank you all. More

Faulty Transmissions and Weather Trim DON'T BUY A SENTRA! Nissan has been producing these with terrible quality transmissions(CVT) that breakdown prematurely as did mine since 2010! Unfort DON'T BUY A SENTRA! Nissan has been producing these with terrible quality transmissions(CVT) that breakdown prematurely as did mine since 2010! Unfortunately, if it happens beyond the 60,000 mile warranty, you're out of luck like mine did at 62,000 miles. But it shudn't be our fault they make them so cheap! There are class action lawsuits for 2010-2017 Sentras and they still have been getting away with it. Nissan is not willing to take accountability for their cheap product! The service department sux here! I went to THIS dealership previously (where I purchased the vehicle) to have the weather strip on the rear door replaced due to ungluing and all they could say was, "Sorry, you're out of warranty". What type of customer service is that?? You're vehicles are equipped with cheap materials which should be manufacturer defects and you try to put the blame on your customers?? When I took my car here for transmission issues, they stated I was out of warranty, again just an excuse for them not to be at fault. That I would have to convince Nissan Corp. to cover the repairs. Three weeks later, with my car sitting at the dealership, they agreed to cover 70% off the repair. So the 30% out of my pocket was $1,136.10 after paying & looking at the receipt, there was no full breakdown of the total amount of the repair to prove that my end was indeed only 30%. Never coming here again or purchasing another Nissan vehicle, EVER!!! P.S.- Shortly after posting this review, I got a response from a manager. Funny how they want to reach out now but when I was at the dealership complaining, nobody gave a xxxx! More

Great job assistance customers the right way! Pulled up to the service department and briefly explained to Juan what needed to be done my vehicle. Very fast and presice with the visit. Pulled up to the service department and briefly explained to Juan what needed to be done my vehicle. Very fast and presice with the visit. More

Superb This service center is great ,the staff is very pleasant and they’re very good and helpful about questions or concerns that we as customers may have. This service center is great ,the staff is very pleasant and they’re very good and helpful about questions or concerns that we as customers may have. Also, the waiting area is very nice. 👍 More

Decent Full Detail I was not impressed. I thought a full detail included shampooing my seats and rugs but my car was dry when I picked it up, which made me believe this I was not impressed. I thought a full detail included shampooing my seats and rugs but my car was dry when I picked it up, which made me believe this might have just been a simple basic car wash. They didn’t ask me what fragrance I wanted and put a yucky leather smelling scent. My trunk was dirty, you could tell they didn’t fully clean that portion either. More

Good, exceptional Staff was pleasant & accommodating. Manager offered something for inconvenience. Wait time wasnt long. I have been here before and liked the service Staff was pleasant & accommodating. Manager offered something for inconvenience. Wait time wasnt long. I have been here before and liked the service provided. Thank you! More

Hands up to Oscar Oscar is the most professional advisor I’ve worked with. What makes him stand out from many others is that the always greets his customers with a warm Oscar is the most professional advisor I’ve worked with. What makes him stand out from many others is that the always greets his customers with a warm smile no matter how stressed he is. Whenever I’ve had to leave my car overnight to be repaired, Oscar has always made sure I was given a loaner and j kept me in the loop on the status of me repair. It’s the little things like this that make customers come back for business. Oscar is a great access to your company! More