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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.7
1,326 Reviews

1,326 Reviews of Al Piemonte Nissan - Service Center

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October 12, 2018

Outstanding service Everyone here was extremely friendly and helpful. For it being as busy as it looked I was able to get in and out in no time. Thank you Al Piemonte More

by cassiecurti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano
Dec 04, 2018 -

Al Piemonte Nissan responded

Thanks for the positive words, Cassie. You're always welcome and we look forward to seeing you next time. Best regards, James Douvas | General Manager | james@apnissan.com

October 12, 2018

Came in for a oil change Anthony was very helpful Had free oil changes for 6 months every 5 thousand miles only had 10 350 miles on my 2016 called and talked to Anthony he was very helpful and honor More

by TERI.PETRECCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony service dept , Sammy Alfano
Dec 04, 2018 -

Al Piemonte Nissan responded

Hello Teri! It is great to hear about your recent service experience. I will certainly pass on your feedback to Anthony as he will be happy to hear it! We look forward to working with you again in the future! Best regards, James Douvas | General Manager | james@apnissan.com

October 12, 2018

Fast an quality service! As always a quality and quick service. A very professional attention keep working like that. I did not make an appointment but they attend immediatel More

by BETTYPRIETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan at Service , Gabriel Medina
Dec 04, 2018 -

Al Piemonte Nissan responded

Thanks for the kind review, Batty. Let us know if we can help with anything else. Best regards, James Douvas | General Manager | james@apnissan.com

Dec 04, 2018 -

Al Piemonte Nissan responded

Thanks for the kind review, Betty. Let us know if we can help with anything else. Best regards, James Douvas | General Manager | james@apnissan.com

October 11, 2018

Quest transmission The service department was very helpful. Oscar made dealing with the aftermarket warranty company easy. Carlos kept me up to date on the repair proces More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar, Melissa, Carlos
Oct 17, 2018 -

Al Piemonte Nissan responded

We're pleased to hear that Carlos and the Al Piemonte Nissan team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, James Douvas | General Manager | james@apnissan.com

October 11, 2018

Great dealership! This dealership has been established for years. I remember it since I was a kid. Over the last several years I have purchased my last four autos from More

by SGATSCHET3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Venegas, Gabriel Molina, Shane Soto, Ron Brown
Oct 11, 2018 -

Al Piemonte Nissan responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, James Douvas | General Manager | james@apnissan.com

October 07, 2018

Good service I believe this Nissan of AL piamonte dealer have A lot of people who are completed dedicated to their jobs. I am completed committed to this deale More

by gmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis, Michelle Levato, Joe Tudela
Oct 08, 2018 -

Al Piemonte Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, James Douvas | General Manager | james@apnissan.com

October 07, 2018

Great Customer Service I came in without an appointment to have a few things looked at, including programming a new key fob. They were able to get me in and out fairly quick More

by Alex123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall the name, but believe his first name was Juan. He was available when you pull into service
Oct 08, 2018 -

Al Piemonte Nissan responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, James Douvas | General Manager | james@apnissan.com

October 06, 2018

Unsatisfied Not happy at all The service took too long and I have to go back because something wasn’t done correctly This will be my 4 th time More

by bebanena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot his name
Oct 10, 2018 -

Al Piemonte Nissan responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

October 05, 2018

Always a positive experience This is not the first time I have been to Al Piemonte Nissan and each time the service received is exceptional. Not only were my recall updates addres More

by Versa-ite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Oct 08, 2018 -

Al Piemonte Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, James Douvas | General Manager | james@apnissan.com

October 05, 2018

Manny took excellent care of me. All of the staff in the service department are great to work with but Manny has been taking excellent care of me and my Altima since I purchased it ov More

by missue1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 08, 2018 -

Al Piemonte Nissan responded

Thank you so much for your review! We really appreciate your business and are so happy that Manny could provide great service to you and your vehicle. We look forward to serving you again! Best, James Douvas | General Manager | james@apnissan.com

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