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Al Piemonte Nissan - Service Center

Melrose Park, IL

3.7
1,326 Reviews

1,326 Reviews of Al Piemonte Nissan - Service Center

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October 24, 2018

My recent visit My recent visit to the service center at Al Piemonte Nissan was fantastic. Although I arrived during a busy time, I was treated to a car and driver More

by Deedeedayna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy and 2 porters
Oct 25, 2018 -

Al Piemonte Nissan responded

It's wonderful to know that your recent visit was such a pleasure. Thank you for choosing Al Piemonte Nissan, and we look forward to your next visit. Kind regards, James Douvas | General Manager | james@apnissan.com

October 24, 2018

Awesome Anthony Leo is the best he makes sure his customers are satisfied. Anthony reached out to me and helped me out. He is extremely responsive and helpful More

by cervantesjackie88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony , Oscar Martinez
Oct 25, 2018 -

Al Piemonte Nissan responded

Thank you for your wonderful remarks, which I have shared with Anthony. I am glad to hear that you were pleased with his service. Until next time, drive safely! Best regards, James Douvas | General Manager | james@apnissan.com

October 19, 2018

Always Courteous, Fast, and Efficient Always an enjoyable experience to bring my Pathfinder in for service. Friendly, knowledgable people, comfortable waiting room, very good coffee, too. More

by BLCCHGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Oct 22, 2018 -

Al Piemonte Nissan responded

Thank you for your review and for choosing our dealership. I'm happy that you enjoyed your service experience and I'm looking forward to having you again in the future. Kind regards, James Douvas | General Manager | james@apnissan.com

October 19, 2018

Fabulous Experience These guys are Tremendous. Dave Rea (Service. Manager) and Oscar (Service Associate) are both really Great guys. They understand and Explain and the M More

by LOGIRL360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea, Oscar Martinez
Oct 22, 2018 -

Al Piemonte Nissan responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. I will be sure to pass along your kind words to Dave and Oscar. Warm regards, James Douvas | General Manager | james@apnissan.com

October 18, 2018

Nissan @ 1600 W North Ave ROCKS! We’ve been to this location for service and for sales. Each time has been outstanding. They are quick, and they don’t leave you hanging around for hou More

by <3nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jones, David Rea
Oct 19, 2018 -

Al Piemonte Nissan responded

Thanks for the positive words. You're always welcome and we look forward to seeing you next time. Kind regards, James Douvas | General Manager | james@apnissan.com

October 18, 2018

Excellent service here All the team members here are very helpful and willing full to assist me with my vehicle needs. I took in my Nismo for service and they have been very More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Bautista, Rob Link, Maulik Patel, Mike Jones, Gabriel Molina, David Rea, Freddie Alvarado, Greg Justus, Edgar Orellana, Erick Orellana
Oct 19, 2018 -

Al Piemonte Nissan responded

Thanks for allowing us to help you, Chris. It is great to hear that you had such a positive and fulfilling dealership experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, James Douvas | General Manager | james@apnissan.com

October 16, 2018

Oil change They finished faster than the estimated time which was a nice surprise and they even had a car dive my friend and I home. Great service over all. More

by sebastianpurta7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea, Erick Orellana, Dmytro Kuzin
Oct 18, 2018 -

Al Piemonte Nissan responded

Thank you for reviewing your service experience! We are very happy that we completed your service quickly. Until next time, drive safely! Best regards, James Douvas | General Manager | james@apnissan.com

October 14, 2018

Oil change Excellent customer service. Quick and friendly workers. They were able to take me to target while my car was being maintenance and bring me back when More

by msanchez0618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robertson Salazar
Oct 16, 2018 -

Al Piemonte Nissan responded

Thank you so much for the nice review! We really appreciate this. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, James Douvas | General Manager | james@apnissan.com

October 13, 2018

Sun roof would not close My sun roof would not close and it was open for a few days. I tried to fix it myself by YouTube but it would not close. I made an appointment with Al More

by c.johnson.25
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Oct 16, 2018 -

Al Piemonte Nissan responded

Thank you for this amazing review. Oscar is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, James Douvas | General Manager | james@apnissan.com

October 12, 2018

Oil change takes over 2 hrs My oil change and tired patch took over two hours. Horrible time management. I took my time to make online appointment at 7am, arrived at 7:15(yes I w More

by KWASNIOWSKA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know the name of the person who help me
Nov 13, 2018 -

Al Piemonte Nissan responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

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