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Al Piemonte Nissan - Service Center
Melrose Park, IL
1,329 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,329 Reviews of Al Piemonte Nissan - Service Center
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September 28, 2025
Tuve una muy buena experiencia con el vendedor Antonio Marrzano, fue una persona que me ayudo hasta el último minuto, me sentí en confianza y estamos encantados con el resultado. Mi familia y yo estamos m Marrzano, fue una persona que me ayudo hasta el último minuto, me sentí en confianza y estamos encantados con el resultado. Mi familia y yo estamos muy agradecidos con el trato que se brindó. More
by Claudia Romero
Employees Worked With
September 02, 2025
Went to Al Piemonte Nissan and my salesman Paul DeFilippis is the best, brought my Nissan in for breaks. Service did a great job. But Paul was awesome getting us in and out real fast great customer DeFilippis is the best, brought my Nissan in for breaks. Service did a great job. But Paul was awesome getting us in and out real fast great customer service Paul. Thank you More
by Mrtazz
Employees Worked With
Paul DeFilippis
July 07, 2025
Having owned or leased nearly every make and model on the market, I have had my share of dealership experiences. No experience even comes close to the stress-free buying and the incredible service at Al Piem market, I have had my share of dealership experiences. No experience even comes close to the stress-free buying and the incredible service at Al Piemonte Nissan in Melrose Park. Mario Dal Cerro sold me my current car and soon I will return to buy another. Mario and Sammy Alfano never fail me, always there for every service visit and every new car option. I could never thank them enough. More
by Tinav
Employees Worked With
Mario Dal Cerro, Sammy Alfano
June 28, 2025
I could not believe the disrespect I received from Paul DiFilipps. Extremely arrogant. I sat for 2.50 hours for oil change, with a 11:00 o'clock appointment. I have leased with Nissan and have never bee DiFilipps. Extremely arrogant. I sat for 2.50 hours for oil change, with a 11:00 o'clock appointment. I have leased with Nissan and have never been treated so rudely More
by dianeo34
Employees Worked With
Paul diFilippis
December 22, 2024
VERY HELPFUL! Thanks to Giselle A. for her assistance! Happy with my 2024 KICKS first free oil change & inspection AND car wash! Love my car! Thanks to Giselle A. for her assistance! Happy with my 2024 KICKS first free oil change & inspection AND car wash! Love my car! More
by Gaby
Employees Worked With
Giselle Arroyo
March 06, 2024
If I could I would give this dealership 0 stars , horrible customer service and will not be returning or referring anyone to this dealerships horrible customer service and will not be returning or referring anyone to this dealerships More
by Noel4456
Employees Worked With
Juan Avila, Juan Becerra, Carlos Rodriguez
December 20, 2023
Lack of customer service, service was not started until I brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person t brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person to person update on the status of your car if your have been waiting for a while. When I was refusing service for my car thats when nissan was able to get started on the service. This is not the only time I have experienced this issue. I hope this helps address and improve nissan customer service. More
by erick
Employees Worked With
Customer service personel
November 27, 2023
Would not recommend this dealership. I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back i I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back in the with another guy coming out of it on the passenger side. After the service writer advised my car was done, I just wanted to get out of there. After getting back in my car, it smelled like weed and I called left a message on the general voicemail after it rang for 5 minutes. Just wondering how this will be corrected. I can tell you this much, never going there again and letting people I know not to go there. Might also go on social media. More
by nmb0671
Employees Worked With
Juan
July 14, 2023
Pésimo servio! Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas a Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas adentro ademas de una huella de zapato en mi tablero! El miércoles la lleve para un cambio de aceite y rotación de llantas y hoy viernes se me poncho mi llanta y no tengo mi dado en mi guantera, llamo al dealer y dicen que ellos no usan los dados! Entonces mi dado se desapareció solo?! More
by jgaleana1976
Employees Worked With
Wendy trujillo
March 27, 2023
This place is great. Paul helped me in and out of service and took care of any questions I had. I got my new Kicks from here a couole minths ago and have had no issues! W Paul helped me in and out of service and took care of any questions I had. I got my new Kicks from here a couole minths ago and have had no issues! Would recommend to anyone! More
by rhampe18
Employees Worked With
Paul DeFillipis, Carlos Rodriguez, Fabiola Ucles
