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Al Piemonte Nissan

Melrose Park, IL

4.4
2,681 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,681 reviews

January 11, 2018

Thank you Jacek Purchasing a new car is never an easy task. Jacek Chaba made this experience smooth and efficient. He helped me choose the right model to match my bud More

by kinS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacek Chaba
Jan 25, 2018 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Regards, James Douvas | General Manager | james@apnissan.com

January 08, 2018

WOW Thank you Paul I just want to thank Paul for his hard work helping me get my daughter a new car. He was awesome please ask for Paul when you are looking for a new or More

by blanca5566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis
Jan 25, 2018 -

Al Piemonte Nissan responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Paul and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, James Douvas | General Manager | james@apnissan.com

December 31, 2017

Disappointed Samantha is great. Superior customer service. Al Piemonte Nissan is lucky to have Samantha Zito on their team. I wish I could say the same about t More

by crr104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Samantha Zito
Jan 25, 2018 -

Al Piemonte Nissan responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Regards, James Douvas | General Manager | james@apnissan.com

December 10, 2017

Full disclosure N/A Just realized after 3 years they sold me a service contract for $3,277. Never told me about and gave me none of the paperwork . Would of been great More

by Lee Sombright
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olimpia Skatulska, Rosendo "Chendo" Serrano Serrano
Jan 25, 2018 -

Al Piemonte Nissan responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience at james@apnissan.com . Thank you! Regards, James Douvas | General Manager

November 09, 2017

Thank you so much !!! I would like to say a big thank you to James Douvas, and the staff at Al Piemonte Nissan. Please ask for Paul when looking for your new or pre-drive More

by ables
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Douvas, Paul DeFillipis
Jan 25, 2018 -

Al Piemonte Nissan responded

Ables, we are so glad we could take care of all of your needs at Al Piemonte Nissan. Thank you for giving this feedback; we will be sure to share it with the team! Regards, James Douvas | General Manager | james@apnissan.com

September 21, 2017

Sales to Service: A+++++++ Working with Ron Brown and his associates was the best car buying experience I've encountered. I went in to see a car that was sent to service. Usua More

by Rod Daya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina, Ron Brown
Jan 25, 2018 -

Al Piemonte Nissan responded

Thank you for taking the time to write about your experience with us, Rod! At Al Piemonte Nissan, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ron and Gabriel were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Regards, James Douvas | General Manager | james@apnissan.com

May 04, 2017

Blessed by the BEST! After researching cars for weeks, I ended up at Al Piemonte Nissan. I walked in and Fernando was kind enough to notice I needed help. He showed me the More

by smnthvelez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Chacon
May 18, 2017 -

Al Piemonte Nissan responded

Samantha - thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Fernando was there to provide you with such exceptional service! Thank you again and congratulations on your purchase! Best, James Douvas | General Manager | james@apnissan.com

April 20, 2017

From Hero to Less Than Zero I purchased my very first vehicle, a pre-owned Chevrolet from this dealership in December 2014. At that point I asked if I needed to find a Chevy deal More

by 1st time car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Lash
May 18, 2017 -

Al Piemonte Nissan responded

We apologize that we did not meet your expectations, but would like to thank you for providing us with this feedback. At Al Piemonte Nissan we pride ourselves on providing top-notch service and you are no exception. Please contact me at your earliest convenience so we can work on a solution. James Douvas | General Manager | james@apnissan.com

April 05, 2017

family oriented We just bought a pathfinder and traded in the Nissan Quest we purchased in 2013. The management team is great. We know Sammy for about few years and h More

by Bachubhai1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Douvas, Johnny Maradiaga, Sammy Alfano, Jon Edwards, Marcin Wesierski, George Charalampous, Maulik Patel, Juan Avila
May 18, 2017 -

Al Piemonte Nissan responded

Congratulations on your new Pathfinder! It's delightful to know that we were able to provide you with such a quick and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, James Douvas | General Manager | james@apnissan.com

March 30, 2017

Excellent service The best car buying experience I have ever encountered. My salesman was kris odrzywolski and my car delivery man Maulik Patel was absolutely amazing. More

by Dira721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maulik Patel, Kris Odrzywolski, Gabriel Molina, Jon David
May 18, 2017 -

Al Piemonte Nissan responded

Thank you and congratulations on your purchase! Its quite an accomplishment to hear that Kris, Maulik, JD, and the team provided you the best car experience ever! If you have any further needs, do not hesitate to come back to see us. Best, James Douvas | General Manager | james@apnissan.com

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