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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

September 29, 2018

Superb This service center is great ,the staff is very pleasant and they’re very good and helpful about questions or concerns that we as customers may have. More

by hycd4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jones, Olimpia Skatulska
Sep 30, 2018 -

Al Piemonte Nissan responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, James Douvas | General Manager | james@apnissan.com

September 28, 2018

Cammoose I had a very good experienice with salesman Rashun on September 18th. He understood my current car situation and worked with me to purchase another c More

by Cammoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micaela Ruiz-Diaz, Armando Venegas, Jon David, Rashun Williams
Sep 30, 2018 -

Al Piemonte Nissan responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, James Douvas | General Manager | james@apnissan.com

September 28, 2018

Good, exceptional Staff was pleasant & accommodating. Manager offered something for inconvenience. Wait time wasnt long. I have been here before and liked the service More

by Tequiliamolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Levato
Sep 30, 2018 -

Al Piemonte Nissan responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, James Douvas | General Manager | james@apnissan.com

September 28, 2018

Decent Full Detail I was not impressed. I thought a full detail included shampooing my seats and rugs but my car was dry when I picked it up, which made me believe this More

by JESSICARIVERA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Becerra
Sep 30, 2018 -

Al Piemonte Nissan responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, James Douvas | General Manager | james@apnissan.com

September 27, 2018

Hands up to Oscar Oscar is the most professional advisor I’ve worked with. What makes him stand out from many others is that the always greets his customers with a warm More

by Dar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Sep 27, 2018 -

Al Piemonte Nissan responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, James Douvas | General Manager | james@apnissan.com

September 27, 2018

Friendly staff Manny in the service department was extremely helpful. He was very quick to offer his advice and help with anything we needed. The service was quick a More

by may2126
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Sep 27, 2018 -

Al Piemonte Nissan responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, James Douvas | General Manager | james@apnissan.com

September 27, 2018

Very knowledgeable I was bummed about how my car was running "Oscar" was helpful and really kept me informed though the whole repair in detail ,thank you very much. YOU More

by mywheel64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Levato
Sep 27, 2018 -

Al Piemonte Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, James Douvas | General Manager | james@apnissan.com

September 26, 2018

Problem solved I had a little problem with a carwash. In less than a day somebody called me and fixed it for me. They were really respectful and friendly. More

by Lbelmontes12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jones, Michelle Levato, Michael Gaddy
Sep 26, 2018 -

Al Piemonte Nissan responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, James Douvas | General Manager | james@apnissan.com

September 26, 2018

Good service I liked the service. I purchased my 2015 NV 3500 since 2016 and everytime I do the service at the same dealer. Very clean facility. More

by NV 3500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Levato
Sep 27, 2018 -

Al Piemonte Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Douvas | General Manager | james@apnissan.com

September 26, 2018

Waste of time The worst experience I have ever had here. My transmission has been acting up so I bring it in on Friday afternoon to check out the car and they ask m More

by Lg106359928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Maradiaga, Sammy Alfano, Marcin Wesierski, George Charalampous, Maulik Patel, Jose Martinez, Mike Jones, Juan Avila, Jon David, Shane Soto
Oct 02, 2018 -

Al Piemonte Nissan responded

Thank you for reaching out to us, your concerns are taken very seriously. We know our customers’ time is valuable and we’ll take this as an area where we can improve moving forward.

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