Al Piemonte Nissan
Melrose Park, IL
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Great dealership Took vehicle in for some scheduled maintenance. Staff was friendly, accommodating, knowledgeable. Facilities were clean, got myself a cup of coffee an Took vehicle in for some scheduled maintenance. Staff was friendly, accommodating, knowledgeable. Facilities were clean, got myself a cup of coffee and before I finished car was ready with a complimentary wash too. That’s why I always take my service needs for my ‘15 Rogue to Al Piemonte Nissan. More
oil change The employer there always been very helpful and kind, there were at the last hour was able to completed my pills changes. Even thought I was there lat The employer there always been very helpful and kind, there were at the last hour was able to completed my pills changes. Even thought I was there late great service very pleased with then thank you all. More
Exceeded expectations We went to a different dealer first where they treated us badly. Walking in, we can feel the difference between the two. Good atmosphere, good people, We went to a different dealer first where they treated us badly. Walking in, we can feel the difference between the two. Good atmosphere, good people, good treatment. Dealt with Javier, Jonny Sales Manager, and Carol from F&I. All excellent. More
Good. excellent customer service Soon as you walk in you have some one helping you its a great place for a new car.you have a great selection of nissan to choose from Soon as you walk in you have some one helping you its a great place for a new car.you have a great selection of nissan to choose from More
Faulty Transmissions and Weather Trim DON'T BUY A SENTRA! Nissan has been producing these with terrible quality transmissions(CVT) that breakdown prematurely as did mine since 2010! Unfort DON'T BUY A SENTRA! Nissan has been producing these with terrible quality transmissions(CVT) that breakdown prematurely as did mine since 2010! Unfortunately, if it happens beyond the 60,000 mile warranty, you're out of luck like mine did at 62,000 miles. But it shudn't be our fault they make them so cheap! There are class action lawsuits for 2010-2017 Sentras and they still have been getting away with it. Nissan is not willing to take accountability for their cheap product! The service department sux here! I went to THIS dealership previously (where I purchased the vehicle) to have the weather strip on the rear door replaced due to ungluing and all they could say was, "Sorry, you're out of warranty". What type of customer service is that?? You're vehicles are equipped with cheap materials which should be manufacturer defects and you try to put the blame on your customers?? When I took my car here for transmission issues, they stated I was out of warranty, again just an excuse for them not to be at fault. That I would have to convince Nissan Corp. to cover the repairs. Three weeks later, with my car sitting at the dealership, they agreed to cover 70% off the repair. So the 30% out of my pocket was $1,136.10 after paying & looking at the receipt, there was no full breakdown of the total amount of the repair to prove that my end was indeed only 30%. Never coming here again or purchasing another Nissan vehicle, EVER!!! P.S.- Shortly after posting this review, I got a response from a manager. Funny how they want to reach out now but when I was at the dealership complaining, nobody gave a xxxx! More
Awesome service great price Highly recommended I will let my family and friends know to stop by and visit when they are looking for a new car service great price Highly recommended I will let my family and friends know to stop by and visit when they are looking for a new car More
Satisfied I came in and Keynes exarctky what I wanted and didn’t have to go through the normal BS in a lot of dealerships....my deal was compete in an hour from I came in and Keynes exarctky what I wanted and didn’t have to go through the normal BS in a lot of dealerships....my deal was compete in an hour from decision More
great atmosphere Danny was very helpful and very kind. I have been buying cars from al Piemonte Nissan. Service is great. Everyone in this dealership is kind and aweso Danny was very helpful and very kind. I have been buying cars from al Piemonte Nissan. Service is great. Everyone in this dealership is kind and awesome. More
Honest, Friendly, Caring Had a wonderful experience from start to finish. Even the managers were extremely pleasant to work with- I shopped around and this was by far the best Had a wonderful experience from start to finish. Even the managers were extremely pleasant to work with- I shopped around and this was by far the best money for my trade. Sammy the Used Car Manager was helpful and took the time to care about my experience. I recommend AP all the way! More
Great job assistance customers the right way! Pulled up to the service department and briefly explained to Juan what needed to be done my vehicle. Very fast and presice with the visit. Pulled up to the service department and briefly explained to Juan what needed to be done my vehicle. Very fast and presice with the visit. More