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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

October 12, 2018

Oil change takes over 2 hrs My oil change and tired patch took over two hours. Horrible time management. I took my time to make online appointment at 7am, arrived at 7:15(yes I w More

by KWASNIOWSKA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know the name of the person who help me
Nov 13, 2018 -

Al Piemonte Nissan responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

October 11, 2018

Quest transmission The service department was very helpful. Oscar made dealing with the aftermarket warranty company easy. Carlos kept me up to date on the repair proces More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar, Melissa, Carlos
Oct 17, 2018 -

Al Piemonte Nissan responded

We're pleased to hear that Carlos and the Al Piemonte Nissan team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, James Douvas | General Manager | james@apnissan.com

October 11, 2018

Excellete Service Steven was amazing worked hard to get me into the car that I wanted! Stopped in to look ended up getting my brand new car! More

by KIMIONNESTANTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven , Rosendo "Chendo" Serrano Serrano
Oct 11, 2018 -

Al Piemonte Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, James Douvas | General Manager | james@apnissan.com

October 11, 2018

Above and beyond They are real good folks in there they help me out alot i highly recommend above and beyond very very good dealers excellent five stars More

by Josh.925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez, Rashun Williams
Dec 03, 2018 -

Al Piemonte Nissan responded

Thank you for your great feedback and recommendation, Josh! Always feel free to call or stop by if there is anything else we can do to help you. Best regards, James Douvas | General Manager | james@apnissan.com

October 11, 2018

Great dealership! This dealership has been established for years. I remember it since I was a kid. Over the last several years I have purchased my last four autos from More

by SGATSCHET3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Venegas, Gabriel Molina, Shane Soto, Ron Brown
Oct 11, 2018 -

Al Piemonte Nissan responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, James Douvas | General Manager | james@apnissan.com

October 10, 2018

Worst experience ever They are very unprofessional they say one thing the do another I would never buy a car with Nissan ever again really not what I’ve expected More

by Neeky
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rosendo "Chendo" Serrano Serrano
Oct 11, 2018 -

Al Piemonte Nissan responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely,James Douvas | General Manager | james@apnissan.com

October 08, 2018

happy customer i,m very happy and glad that i came in to Al Piemonte Nissan to get my car. When i pulled in i didn't know what was going to happen, if i was going to More

by lili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Medina
Oct 08, 2018 -

Al Piemonte Nissan responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, James Douvas | General Manager | james@apnissan.com

October 07, 2018

Great Customer Service I came in without an appointment to have a few things looked at, including programming a new key fob. They were able to get me in and out fairly quick More

by Alex123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall the name, but believe his first name was Juan. He was available when you pull into service
Oct 08, 2018 -

Al Piemonte Nissan responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, James Douvas | General Manager | james@apnissan.com

October 07, 2018

Great Customer Service Great customer service from beginning to end. It all started when I stopped by to look at a vehicle I initially saw online, throughout the negotiation More

by Alex123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karol, Jose Martinez, Fernando Chacon, Vivian Salazar
Oct 08, 2018 -

Al Piemonte Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, James Douvas | General Manager | james@apnissan.com

October 07, 2018

Great! I give this dealership 5 stars because as soon as I walked in everyone was attentive to me and my needs! I felt comfortable and I would highly recomme More

by Erica127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Edgar Orellana
Oct 08, 2018 -

Al Piemonte Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive customer service and I'm glad that our team made such a great impression on you. Best, James Douvas | General Manager | james@apnissan.com

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