Al Piemonte Nissan
Melrose Park, IL
Filter Reviews by Keyword
By Type
Showing 2,682 reviews
Awesome place Awesome dealer I really recommend it thanks to Fernando Chacon for taking care of me & to help me picking up the suv I was looking for. Awesome dealer I really recommend it thanks to Fernando Chacon for taking care of me & to help me picking up the suv I was looking for. More
Purchase a new car. Very good experience, i am happy the way how was explain what their deals was so I chose the best Otion for finance a Nissan kicks and all the proced Very good experience, i am happy the way how was explain what their deals was so I chose the best Otion for finance a Nissan kicks and all the procedures was ok, pretty busy dealership. More
I am very pleased with the overall service , I wasn’t able to have the problem rectified but I don’t believe there was any fault of any of the technicians or servicemen and women it was just o , I wasn’t able to have the problem rectified but I don’t believe there was any fault of any of the technicians or servicemen and women it was just one of those things where the problem wasn’t happening during the time in the technicians were looking into truck over. But I was Deel pleased with the service I was rendered. Thank you Sue More
Service appointment I had my 2016 Nissan Rogue oil changed and tires rotated. The service person explained the cost and services. They had a porter take me to my office a I had my 2016 Nissan Rogue oil changed and tires rotated. The service person explained the cost and services. They had a porter take me to my office and pick me up when my car was completed. The car was freshly washed and ready to go. The cashier was present so my overall experience was great. More
Sub-par as usual 1) your computer system is sending me coupons way to far in advanced which i dont get to use, i was then told the tire rotation 19.95 coupon couldnt b 1) your computer system is sending me coupons way to far in advanced which i dont get to use, i was then told the tire rotation 19.95 coupon couldnt be honored yet the day after, what showed up in my mail? The same coupon dated out till November. On top of that i was told since that couldnt be honored, the lady would honor a $10 off discount as a courtesy, when i got the new coupon i looked back because you guys dont show a bill before asking for payment upon pick up and of course no discount. 2)This is the 3rd time I’ve requested that my tires be filled which i always understood to be part of the oil change but apparently not. 3) i asked for a list of premium cleaning services offered and it was like i was talking to a wall and all i got was “thats included in the service”. Got my car and now ill have to take more time for a detailing somewhere else since you guys gave me a coupon on a give away for a delux clean or something which i was never able to use because this same lady said she would honor the $5 off an oil change and put a note to honor this free delux clean but that doesnt appear to be the case. 4) i have yet to be informed by a mechanic how the car is doing because i only get a “your car is done” and a 10 minute hold when i ask whats it looking like followed by no pick up and my questions to ensure everything to maintain the warranty go unanswered. More
Female - Going Rogue First of all, let me give God the GLORY. I came to get my car fixed. I am a female and Oscar from the service department was absolutely wonderful! First of all, let me give God the GLORY. I came to get my car fixed. I am a female and Oscar from the service department was absolutely wonderful! He explained the problem and most of all FIXED the problem. He owned up to mistakes he made and corrected them immediately. He was patient, kind and most of all treated me with dignity and respect. Ladies, you know how men make us feel when we try to get our car fixed, well Oscar is NOT like that! He cares and he helps. He is extremely Educated, Knowledgeable and most of all he has a passion for what he does and for the customers that he serves. Oscar, Thank you! I also want to give a shout out to the Service team. Everyone was great. I did not feel threatened or frightened. More
Amazing crew I have had many car buying experiences but this experience was the best if them all. If you decide to purchase a car please purchase from Al pietmonte I have had many car buying experiences but this experience was the best if them all. If you decide to purchase a car please purchase from Al pietmonte. I had the pleasure to do business with Frank Lobos and J.D and I can honestly say I'll do a lot more. As a matter of fact, I was so impressed by their customer service and prices that I brought a brand new car one day and two days later I went back to buy a used one. More
Very Nice I had a great experience. My only thing I don't like is the surveys after my visit to the dealership. The atmosphere was nice too. I had a great experience. My only thing I don't like is the surveys after my visit to the dealership. The atmosphere was nice too. More
They didn’t help my sistuation The service was horrible!! And the kept saying xxxxxxxx about the car and that is was ok. They also but some light on the car that made no since and t The service was horrible!! And the kept saying xxxxxxxx about the car and that is was ok. They also but some light on the car that made no since and they didn’t even put it carefully and it’s all a tribble in general hate the car. And they gave me the without finishing it and water started to enter the car and I’m so unhappy with them. the car is horrible want to switch It. More
Frank Villalobos is excellent. Frank Villalobos was very attentive and knowledgeable. He made sure the car was fixed right and helped me find a new car to lease! Thank you. Frank Villalobos was very attentive and knowledgeable. He made sure the car was fixed right and helped me find a new car to lease! Thank you. More