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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

October 31, 2018

Awesome place Awesome dealer I really recommend it thanks to Fernando Chacon for taking care of me & to help me picking up the suv I was looking for. More

by GIRON.HERBERT2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Chacon
Nov 01, 2018 -

Al Piemonte Nissan responded

Thank you for your great feedback! I'm happy to hear that Fernando was so helpful with your purchase. We appreciate your business! Kind regards, James Douvas | General Manager | james@apnissan.com

October 31, 2018

Purchase a new car. Very good experience, i am happy the way how was explain what their deals was so I chose the best Otion for finance a Nissan kicks and all the proced More

by Albankicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Fakhoury, Ervin Memushaj
Nov 01, 2018 -

Al Piemonte Nissan responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, James Douvas | General Manager | james@apnissan.com

October 30, 2018

I am very pleased with the overall service , I wasn’t able to have the problem rectified but I don’t believe there was any fault of any of the technicians or servicemen and women it was just o More

by BigAl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Oct 31, 2018 -

Al Piemonte Nissan responded

We really appreciate you taking the time to leave us a review! Glad you were happy with everything, especially the service. Feel free to reach out if you ever need anything else! Kind regards, James Douvas | General Manager | james@apnissan.com

October 30, 2018

Service appointment I had my 2016 Nissan Rogue oil changed and tires rotated. The service person explained the cost and services. They had a porter take me to my office a More

by KEVCLAUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Oct 31, 2018 -

Al Piemonte Nissan responded

Thank you for taking the time to share your feedback. Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Take care! Best regards, James Douvas | General Manager | james@apnissan.com

October 29, 2018

Sub-par as usual 1) your computer system is sending me coupons way to far in advanced which i dont get to use, i was then told the tire rotation 19.95 coupon couldnt b More

by wjbrock11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didnt take her name because i came back xx to pick up but listening would go a long way.
Nov 13, 2018 -

Al Piemonte Nissan responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

October 29, 2018

Female - Going Rogue First of all, let me give God the GLORY. I came to get my car fixed. I am a female and Oscar from the service department was absolutely wonderful! More

by cereza125
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 30, 2018 -

Al Piemonte Nissan responded

Thank you for the shout out! It is great to hear about your recent service experience. I will certainly pass on your feedback to Oscar and the team as they will be happy to hear it! We look forward to working with you again in the future! Best regards, James Douvas | General Manager | james@apnissan.com

October 28, 2018

Amazing crew I have had many car buying experiences but this experience was the best if them all. If you decide to purchase a car please purchase from Al pietmonte More

by Foxybrown85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora, Jon David, Olimpia Skatulska
Oct 29, 2018 -

Al Piemonte Nissan responded

Thank you for the positive feedback! We are happy to hear of your positive experience at Al Piemonte Nissan, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best regards, James Douvas | General Manager | james@apnissan.com

October 28, 2018

Very Nice I had a great experience. My only thing I don't like is the surveys after my visit to the dealership. The atmosphere was nice too. More

by KECIAMCP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuliano Scola
Oct 29, 2018 -

Al Piemonte Nissan responded

Thank you very much for writing us a review. We're so glad to hear you had a great experience! Kind regards, James Douvas | General Manager | james@apnissan.com

October 27, 2018

They didn’t help my sistuation The service was horrible!! And the kept saying xxxxxxxx about the car and that is was ok. They also but some light on the car that made no since and t More

by jguerrero56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the name
Nov 13, 2018 -

Al Piemonte Nissan responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

October 26, 2018

Frank Villalobos is excellent. Frank Villalobos was very attentive and knowledgeable. He made sure the car was fixed right and helped me find a new car to lease! Thank you. More

by clcannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Oct 29, 2018 -

Al Piemonte Nissan responded

Thank you so much for such a nice review! I will certainly share this with Frank as he will be happy to hear it. Warm regards, James Douvas | General Manager | james@apnissan.com

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