Al Piemonte Nissan
Melrose Park, IL
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Great 5 star business Went in searching for a car and wasnt expecting to get such amazing service...been taken advantage before from crap car dealer ship before but Al Piem Went in searching for a car and wasnt expecting to get such amazing service...been taken advantage before from crap car dealer ship before but Al Piemonte just made my bad vibes of dealerships disappear they are awesome tjey go the extra mile to help you feel at home More
Very professional I had a great experience with the service dept. Carlos was the one who helped me. I was so impressed when I saw my vehicle washed and parked right out I had a great experience with the service dept. Carlos was the one who helped me. I was so impressed when I saw my vehicle washed and parked right outside the door. I will definitely be returning in the future. More
Amazing I cane in for an oil change. The agent who assisted me was very polite and knowledgeable. She revied my visits and advised me I needed my tires rota I cane in for an oil change. The agent who assisted me was very polite and knowledgeable. She revied my visits and advised me I needed my tires rotated. I was advised of delivery time and the amount if my bill. I needed to leave and I was offered a ride. I really appreciate not having to walk home. More
Fast and Great Service I thought , will be waiting long to change the oil, but I was wrong . In addition, I will be coming back to rotate my wheels . Great service I thought , will be waiting long to change the oil, but I was wrong . In addition, I will be coming back to rotate my wheels . Great service More
Awesome Strait foward No hidden No gimmick Honest My first and last dealership I bought my very firt new car nissan sentra back in 1986 from al piemonte Strait foward No hidden No gimmick Honest My first and last dealership I bought my very firt new car nissan sentra back in 1986 from al piemonte nissan with my dad And now in 2018 i bought my last dream truck 2017 nissan titan diesel , and this truck will be my last forever truck for me Thanks that let me back but car from your dealer nearly 32 years later Thanks More
Poor service and lack of interest for customer service I left my car on Monday at 10am and was given estimate and repair information to pickup car on Tuesday, I waited on Tuesday for a call from dealer but I left my car on Monday at 10am and was given estimate and repair information to pickup car on Tuesday, I waited on Tuesday for a call from dealer but nobody call me at 4 pm I called and nobody was able to give me information on my car at the end I was told that they need to order one more hose and no estimate of when my car will be ready. I called again on Wednesday and Manny told me that he was off on Tuesday but will do everything to have my car ready as soon as possible.my concerns are that if Manny was off on Tuesday nobody cares for other customers. Other than Manny I talked with 2 others and didn’t offer any type of assistance. I could go to other business to have my car fixed and probably pay less that what I pay at your dealership but I was under the impression that is Nissan and I will get professional service and attention for customers. Unfortunately I will think twice to go back or recommend your place. More
Wow! Worth it It was worth waiting nice place you got coffee, water and snacks to enjoy good customer service. Thank you, God bless you all God bless Nissan It was worth waiting nice place you got coffee, water and snacks to enjoy good customer service. Thank you, God bless you all God bless Nissan More
Awesome experience with Issa To anyone in the market for a new or used car please come and see Issa will make you experience fun and fast thank you so much Issa ! 5 star experienc To anyone in the market for a new or used car please come and see Issa will make you experience fun and fast thank you so much Issa ! 5 star experience!! More
Back and forth for what? Tried getting some warranty information on some tires my family bought there 2016, was told my family never purchased tires by the short female servic Tried getting some warranty information on some tires my family bought there 2016, was told my family never purchased tires by the short female service rep with blonde ombré hair working 10/29 at around 10 am. I asked her to please thoroughly search her records because according to my family they were sure they had bought tires and they were running the Nissan Versa on a spare at the moment. After five minutes of going through each transaction with the rep she told me nothing tire related was attached to the vehicle except for a purchase in 2012. I was skeptical but trusted her and drove home thinking my family had confused the timeline for the purchase With another vehicle. However I then found the original receipt and it confirmed that tires were purchased for the vehicle in 2016 which prompts me to give the service desk a call. I get hung up on 3 times, fourth time someone picks up and is just silent for 5 minutes, some lady answers eventually and tells me I have to speak to somebody else, transfers me to Eric from service. I inform Eric I have been to the shop already and got turned away and ask him to confirm that tires were indeed purchased in 2016. He confirms that they were indeed purchased in 2016 and still are covered under warranty for 24 months and advises I come in soon because the warranty is about to expire. Pretty annoyed by this point that I wasted unnecessary time confirming a purchase that took Eric 2 minutes to do while the other lady in a jean jacket swears a purchase was never made. I arrive back at Nissan playing Shake by Pitbull (seemed fitting) while the lady with the ombré hair greets me again. Let the song play a while and ask to speak to Eric and he gets straight to it. I can continue my day afterwards. It was such a hassle when it really shouldn’t have been and I hate having my time wasted by driving back and forth and calling. What should have been a quick interaction ended up taking and hour and half longer. Disappointing because I actually recommend a lot of my peers to this Nissan location for new cars. Eric informed me of the warranty process and was clear and straight to the point but as for the other rep she just wasted my time. More
Fun and fast process I couldn't have asked for a better experience, thanks a lot to my sales person he made the experience a very pleasant one thanks I couldn't have asked for a better experience, thanks a lot to my sales person he made the experience a very pleasant one thanks More