Al Piemonte Nissan
Melrose Park, IL
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Long wait with an appointment I had an appointment but I still had to wait two hours longer but besides that I'll say the service that was perform on my car was good. I had an appointment but I still had to wait two hours longer but besides that I'll say the service that was perform on my car was good. More
The worst First when i got to the service center i explaine the reason of my visit and in that moment I was told it would take about 1 hour and half to two hour First when i got to the service center i explaine the reason of my visit and in that moment I was told it would take about 1 hour and half to two hours to get ready 2 hours later I was told the car was getting the car wash and that it should be ready in 20 min. An hour later the guy came and hand me the keys and tells me that my car was outside and if I can bring my car over the week to get the car wash as they couldn't do it. 🤨 honestly it was the worst day ever. And it hasn't been the first time I've been there 3 times already and all those 3 times have been an awful experience. Besides the bad experiense i had with the service I also re-finance my car and Gabriel Medina has been very helpful, and polite always giving me the info I need and for that i could give you 5 starts. More
I keep coming back So far I have not had any complaints or issues. Services are done in a timely manner. I purchased my car there and would do so again. So far I have not had any complaints or issues. Services are done in a timely manner. I purchased my car there and would do so again. More
Helpful & Patient Sam Alfano & his team eased a lot of stress & guided me with honesty to help me find the car that best suited my needs. I'm going thru health issues & Sam Alfano & his team eased a lot of stress & guided me with honesty to help me find the car that best suited my needs. I'm going thru health issues & the concern and compassion helped relieve one less problem for me to deal with. I have had a few issues with the car since purchase and they made all the trips less stressful. Thank you More
Very pleasant, Friendly, Curious, Fast. Very helpful and Aco I was given every option and opportunity available to me. They both worked with me and for me. Thank YOU ! I love my new car. YOU guys are Awesome! Ma I was given every option and opportunity available to me. They both worked with me and for me. Thank YOU ! I love my new car. YOU guys are Awesome! Many Blessings to all. More
Great Experience! Friendly, welcoming and professional. Felt comfortable with interaction and not pressured. Very knowledgeable about the cars, felt confident in discu Friendly, welcoming and professional. Felt comfortable with interaction and not pressured. Very knowledgeable about the cars, felt confident in discussion of vehicles. Very good experience. More
Sales Excelente service. I had a great experirience. Luis Rivera was on top of his game. I love my new Altima Sr 2019. I will come back soon. Excelente service. I had a great experirience. Luis Rivera was on top of his game. I love my new Altima Sr 2019. I will come back soon. More
Amazing Service As soon as I park someone created me. I felt taken care of from start to finish. Was a really great experience. Super fun and easy. 11 out of 10 exper As soon as I park someone created me. I felt taken care of from start to finish. Was a really great experience. Super fun and easy. 11 out of 10 experience overall. Thanks to the team and a special thank you to Frank Lobos. More
Very Impressed Very impressed with how quickly it takes to check in, great customer service, received updates throughout the day. Beautifully decorated waiting and s Very impressed with how quickly it takes to check in, great customer service, received updates throughout the day. Beautifully decorated waiting and shop area. Eric was great! More
Very accommadating The service center was fantastic from start to finish, top to bottom left to right up-and-down back-and-forth in an out fantastic service center all The service center was fantastic from start to finish, top to bottom left to right up-and-down back-and-forth in an out fantastic service center all the way around. More