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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

November 13, 2018

Long wait with an appointment I had an appointment but I still had to wait two hours longer but besides that I'll say the service that was perform on my car was good. More

by boothe_dyanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dasiy
Nov 14, 2018 -

Al Piemonte Nissan responded

Thank you for the open and honest review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you. Please reach out to us if you have any questions or concerns. Regards, James Douvas | General Manager | james@apnissan.com

November 13, 2018

The worst First when i got to the service center i explaine the reason of my visit and in that moment I was told it would take about 1 hour and half to two hour More

by T23JIMENEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos don't know his lastname., Gabriel Medina
Nov 19, 2018 -

Al Piemonte Nissan responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance.

November 13, 2018

I keep coming back So far I have not had any complaints or issues. Services are done in a timely manner. I purchased my car there and would do so again. More

by RMARCH40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis
Nov 14, 2018 -

Al Piemonte Nissan responded

Thank you very much for writing us a review! We truly appreciate your business and if you have any questions or if we can be of further assistance, please do not hesitate to reach out. Kind regards, James Douvas | General Manager | james@apnissan.com

November 11, 2018

Helpful & Patient Sam Alfano & his team eased a lot of stress & guided me with honesty to help me find the car that best suited my needs. I'm going thru health issues & More

by Debiboop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry so many great men helped me over and beyond their job description & I don't know all the names I dealt with, Sammy Alfano, Michal Pyszora
Nov 12, 2018 -

Al Piemonte Nissan responded

Thank you for sharing your feedback! Reviews like these mean the world to us here at our dealership and I will be sure to relay to Sam and the team. Take care and have a great day. Kind regards, James Douvas | General Manager | james@apnissan.com

November 11, 2018

Very pleasant, Friendly, Curious, Fast. Very helpful and Aco I was given every option and opportunity available to me. They both worked with me and for me. Thank YOU ! I love my new car. YOU guys are Awesome! Ma More

by PurpleLove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora, Michael Gaddy
Nov 12, 2018 -

Al Piemonte Nissan responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Kind regards, James Douvas | General Manager | james@apnissan.com

November 11, 2018

Great Experience! Friendly, welcoming and professional. Felt comfortable with interaction and not pressured. Very knowledgeable about the cars, felt confident in discu More

by KHILLEARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosendo "Chendo" Serrano Serrano, Andrea Indurante, Ervin Memushaj
Nov 12, 2018 -

Al Piemonte Nissan responded

Thank you for leaving us your positive review, Khilleary! Best regards, James Douvas | General Manager | james@apnissan.com

November 09, 2018

Sales Excelente service. I had a great experirience. Luis Rivera was on top of his game. I love my new Altima Sr 2019. I will come back soon. More

by Lopez07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
Nov 12, 2018 -

Al Piemonte Nissan responded

Thank you for this outstanding review! Luis is truly an exceptional employee and we appreciate him for giving you a great experience. Enjoy your new Altima! Kind regards, James Douvas | General Manager | james@apnissan.com

November 09, 2018

Amazing Service As soon as I park someone created me. I felt taken care of from start to finish. Was a really great experience. Super fun and easy. 11 out of 10 exper More

by Edgar Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lobos, Michal Pyszora, Sebastian Garcia, Javier Silva
Nov 12, 2018 -

Al Piemonte Nissan responded

Taking the time to leave this review means a lot to us, Edgar. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Al Piemonte Nissan. Best regards, James Douvas | General Manager | james@apnissan.com

November 09, 2018

Very Impressed Very impressed with how quickly it takes to check in, great customer service, received updates throughout the day. Beautifully decorated waiting and s More

by Aries1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Orellana
Nov 12, 2018 -

Al Piemonte Nissan responded

Thank you for sharing your experience with us, Aries! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, James Douvas | General Manager | james@apnissan.com

November 09, 2018

Very accommadating The service center was fantastic from start to finish, top to bottom left to right up-and-down back-and-forth in an out fantastic service center all More

by Trader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, George Charalampous, Michelle Levato, David Rea
Nov 12, 2018 -

Al Piemonte Nissan responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, James Douvas | General Manager | james@apnissan.com

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