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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

November 24, 2018

Good service It was very noisy waiting for my car. The music, however lively, was way too loud in the waiting room/showroom. Appreciated the availability of drin More

by greeneyedkb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan in Service
Nov 26, 2018 -

Al Piemonte Nissan responded

Thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. Please feel free to contact us if you have any other questions or concerns. Take care. Best regards, James Douvas | General Manager | james@apnissan.com

November 24, 2018

Air Bag Recall I was told at the time of the appointment over the phone that the Air Bag Recall would take 2 1/2-3 hours to complete. As a result, I was promised a l More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Levato
Nov 26, 2018 -

Al Piemonte Nissan responded

Thank you for the honest feedback, Denny. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Regards, James Douvas | General Manager | james@apnissan.com

November 22, 2018

Great experience thanks to Frank!! I had a great experience with Frank, he was very patient and informative. He took his time to explained and answer any questions we had. He gave us re More

by Dcortes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lobo
Nov 23, 2018 -

Al Piemonte Nissan responded

Thank you for this great review! Frank is truly an exceptional employee and we appreciate him for giving you a great experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, James Douvas | General Manager | james@apnissan.com

November 22, 2018

I went in for services and it wasn’t done I had a nail in my tire the dealer said no I didn’t have a low tier pressure. The next my tier was at 24 . Had my oil done it’s still black . So I’m h More

by ADRIANASALGDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul DeFillipis
November 22, 2018

Great Place of Business I had to wait a while but that was accommodated with snacks coffee and water. Some music as well. So time went by fast. I would recommend AP Nissan to More

by kiqui2rina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Venegas, Oscar Martinez
Nov 23, 2018 -

Al Piemonte Nissan responded

Thank you for your nice review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, James Douvas | General Manager | james@apnissan.com

November 21, 2018

Great Customer Service Great customer service and support. I’ve had nothing but great service. This dealership is very honest and above board when it comes to repairs on you More

by NICKSGOTMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Levato, Jon David, David Rea
Nov 22, 2018 -

Al Piemonte Nissan responded

Thank you very much for writing us a review, Nick. We're so glad to hear you had a great experience! Best regards, James Douvas | General Manager | james@apnissan.com

November 21, 2018

Used car I found the service to be ok. However, the sales department is another story. The sales department misled us on the terms of purchase and they only More

by Rjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Rashun Williams
Nov 22, 2018 -

Al Piemonte Nissan responded

Thank you for the open and honest feedback, Rjames. We appreciate hearing all comments, so we can provide the best service to our customers. If you have other concerns that you would like to be addressed, feel free to visit us anytime. Regards, James Douvas | General Manager | james@apnissan.com

November 21, 2018

Great job The service was fast and excellent job resolve my questions provide profesional job. I was satisfied all staff is friendly. I am happy whit service an More

by israel isbadman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosendo "Chendo" Serrano Serrano, Armando Venegas, David Rea, Freddie Alvarado, Vivian Salazar
Nov 22, 2018 -

Al Piemonte Nissan responded

Thank you very much for writing us a review, Israel. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best regards, James Douvas | General Manager | james@apnissan.com

November 20, 2018

2018 Rogue Sport Purchase Trust is top priority on my list. Paul and Jon were very accommodating and honest. Jon sealed the deal. He made good on his commitment. No games! More

by kelly082081
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis, Jon David
Nov 21, 2018 -

Al Piemonte Nissan responded

Thank you for your business and this review, Kelly. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, James Douvas | General Manager | james@apnissan.com

November 20, 2018

Great I haven't had anyone truly listen to what I wanted and needed in a car, but i have to say this Fluffy Gabriel Molina was awesome. More

by Don Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina
Nov 21, 2018 -

Al Piemonte Nissan responded

Thank you for leaving us your positive review, Don Juan! It is great to hear that Gabriel took your satisfaction seriously and made sure you got exactly what you wanted. Please don’t hesitate to contact or visit us if you need anything else. Kind regards, James Douvas | General Manager | james@apnissan.com

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