Al Piemonte Nissan
Melrose Park, IL
Filter Reviews by Keyword
By Type
Showing 2,682 reviews
Good service It was very noisy waiting for my car. The music, however lively, was way too loud in the waiting room/showroom. Appreciated the availability of drin It was very noisy waiting for my car. The music, however lively, was way too loud in the waiting room/showroom. Appreciated the availability of drinks and snacks. More
Air Bag Recall I was told at the time of the appointment over the phone that the Air Bag Recall would take 2 1/2-3 hours to complete. As a result, I was promised a l I was told at the time of the appointment over the phone that the Air Bag Recall would take 2 1/2-3 hours to complete. As a result, I was promised a loaner car, so I could keep my appointments. After arriving at the dealer, they told me that my particular recall would only take 45 minutes, and they had a policy that if a repair rakes less than 3 hours, I could not get a loaner. They did complete my vehicle in 45 minute, but they forced me to cancel a physical therapy appointment for which I got charged for as a result of not giving enough notice of cancellation. More
Great experience thanks to Frank!! I had a great experience with Frank, he was very patient and informative. He took his time to explained and answer any questions we had. He gave us re I had a great experience with Frank, he was very patient and informative. He took his time to explained and answer any questions we had. He gave us recommendations and his honest opinion since we had many concerns as first car buyers. I really apreciated the time he dedicated to make us feel comfortable. Thank you Frank for all the help, I will definitely recommend you to all my friends and family members. More
I went in for services and it wasn’t done I had a nail in my tire the dealer said no I didn’t have a low tier pressure. The next my tier was at 24 . Had my oil done it’s still black . So I’m h I had a nail in my tire the dealer said no I didn’t have a low tier pressure. The next my tier was at 24 . Had my oil done it’s still black . So I’m hurting my truck and I couldn’t have hurt myself drying on a low tier . Since last year my Bluetooth never worked . They tec said it was my phone to call my provider. On my way out the building after 5hours if it wasn’t for Paul the man who sold me my trucks my problem who never be getting fixed . Thank you Paul your the best . Thanks Nissan I know you appreciate my two trucks I bought off you . Still don’t know what I paid $26 for service mmmm what service???? More
Great Place of Business I had to wait a while but that was accommodated with snacks coffee and water. Some music as well. So time went by fast. I would recommend AP Nissan to I had to wait a while but that was accommodated with snacks coffee and water. Some music as well. So time went by fast. I would recommend AP Nissan to anyone. More
Great Customer Service Great customer service and support. I’ve had nothing but great service. This dealership is very honest and above board when it comes to repairs on you Great customer service and support. I’ve had nothing but great service. This dealership is very honest and above board when it comes to repairs on your vehicle. More
Used car I found the service to be ok. However, the sales department is another story. The sales department misled us on the terms of purchase and they only I found the service to be ok. However, the sales department is another story. The sales department misled us on the terms of purchase and they only gave us one set of keys at purchase promising delivery of the second set within the week. Rashun and I scheduled a time and place of pick-up and he was a no show. After this debacle he promised to mail the keys which never happened and i had to inconvenience myself by going back to dealership to have keys made. Absolutely horrible customer service from sales. More
Great job The service was fast and excellent job resolve my questions provide profesional job. I was satisfied all staff is friendly. I am happy whit service an The service was fast and excellent job resolve my questions provide profesional job. I was satisfied all staff is friendly. I am happy whit service and my car is happy too More
2018 Rogue Sport Purchase Trust is top priority on my list. Paul and Jon were very accommodating and honest. Jon sealed the deal. He made good on his commitment. No games! Trust is top priority on my list. Paul and Jon were very accommodating and honest. Jon sealed the deal. He made good on his commitment. No games! More
Great I haven't had anyone truly listen to what I wanted and needed in a car, but i have to say this Fluffy Gabriel Molina was awesome. I haven't had anyone truly listen to what I wanted and needed in a car, but i have to say this Fluffy Gabriel Molina was awesome. More