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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

December 30, 2018

Uncomfortable Felt pushed and uncomfortable, requested to see a price on a lease before test driving and they did not allow me to. Ended ol leasing with them but w More

by Tesco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon David
Dec 30, 2018 -

Al Piemonte Nissan responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Regards, James Douvas | General Manager | james@apnissan.com

December 30, 2018

I really enjoyed the salesman he really showed integrity. The salesman Mike Gaddy gave me a wonderful experience I like how he showed excellent integrity and made me feel real comfortable to make the deal and More

by STANLEYTRACHIYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gaddy
Dec 30, 2018 -

Al Piemonte Nissan responded

Stanley, thank you for the feedback! We are happy to hear about your positive experience with Mike, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, James Douvas | General Manager | james@apnissan.com

December 30, 2018

Thank you! I was in a very bad situation with my vehicle that Ron Brown was able to help me trade it in even though it had a broken transmission. Thank you so mu More

by 1ash1per1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Soto, Ron Brown
Dec 31, 2018 -

Al Piemonte Nissan responded

It's wonderful to hear that our team was able to take care of you! Thanks for coming in to see us. Regards, James Douvas | General Manager | james@apnissan.com

December 30, 2018

Met every need I had I went in with questions about my headlights and wanting an oil change. I was greeted with professionalism and a very helpful staff. I left with n More

by Carm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea
Dec 30, 2018 -

Al Piemonte Nissan responded

Thanks, Carm! It was our pleasure to assist you! Regards, James Douvas | General Manager | james@apnissan.com

December 29, 2018

Everything I hoped for! Everyone was nice and professional. Happy with service and price. They even vacuumed my car! Will be back! They talked to me about future service. I h More

by erikaleilani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Salazar
Dec 30, 2018 -

Al Piemonte Nissan responded

Thank you for the great review, Erika. Please come visit us if you need anything else, be it service or sales. Regards, James Douvas | General Manager | james@apnissan.com

December 29, 2018

Poor customer service Was told service would be done in 2hrs, but was there for 3+hrs and was given no updates until I had to find the original person I was helped by, "Man More

by trk50400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
"Manny"
Dec 30, 2018 -

Al Piemonte Nissan responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Regards, James Douvas | General Manager | james@apnissan.com

December 28, 2018

Sales Muy buen trato y servicio me encanta Nissan. Luis Rivera es el mejor del mundo mundial. Shane Soto rocks what a great guy. I love AP Nissan More

by Nissan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
Dec 30, 2018 -

Al Piemonte Nissan responded

Thank you for taking the time to write this review. We are pleased to hear that Luis was able to provide an efficient and overall positive experience. Regards, James Douvas | General Manager | james@apnissan.com

December 27, 2018

Outstanding customer service and support . Great experience from Oscar Bautista in service and Mel from body shop. Also big thanks to Hector , service tech for professional manne More

by Jr490@nissan murano 20090
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea
Dec 27, 2018 -

Al Piemonte Nissan responded

We appreciate the kind words. We look forward to seeing you again in the future! Regards, James Douvas | General Manager | james@apnissan.com

December 27, 2018

Fantastic and great integrity Excellent service from everyone in organization and great value for my car. My selection was found spot on for my family’s needs. They did not waste m More

by Gusl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Soto, Ron Brown, Ervin Memushaj
Dec 27, 2018 -

Al Piemonte Nissan responded

Thank you for this amazing review! We really appreciate your business. Regards, James Douvas | General Manager | james@apnissan.com

December 27, 2018

Awesome!!!!!!’nn The staff is amazing!!!! I felt like family and everyone is sooooo friendly.they got me in and out and I will come back for service. More

by quenwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Levato
Dec 27, 2018 -

Al Piemonte Nissan responded

Thanks so much! We can't wait to see you again! Regards, James Douvas | General Manager | james@apnissan.com

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