Al Piemonte Nissan
Melrose Park, IL
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It was great! Great teamwork from staff. Ron was very helpful and made the process easy. I was very stressed about my situation and everyone made me feel Comfortab Great teamwork from staff. Ron was very helpful and made the process easy. I was very stressed about my situation and everyone made me feel Comfortable. More
Excellent Estoy muy satisfecha con su servicio,los empliados son muy amables,me atendieron rápido,contestaron todas mis preguntas y me ayudaron a obtener lo que Estoy muy satisfecha con su servicio,los empliados son muy amables,me atendieron rápido,contestaron todas mis preguntas y me ayudaron a obtener lo que yo nesesitaba! Gracias. More
Fantastic Friendly & superior customer service, would recommend to friends and family. Both Nissan representatives went above & beyond to ensure I was satisfied Friendly & superior customer service, would recommend to friends and family. Both Nissan representatives went above & beyond to ensure I was satisfied & to make sure I was able to drive out with the car I wanted. More
Great experience No frills...no upselling...prices are fair. The sales team and finance teams are great, making sure you get the best deal that fits your budget. No frills...no upselling...prices are fair. The sales team and finance teams are great, making sure you get the best deal that fits your budget. More
Great Experience. Quick and easy process. The managers & salesman were great, Will deff recommend Al Piemonte Nissan to anyone! I’m very happy with my New Rogue! Quick and easy process. The managers & salesman were great, Will deff recommend Al Piemonte Nissan to anyone! I’m very happy with my New Rogue! More
Great Jacek Chaba and Marcin Wesierski were very helpful in buying a new car. This is a very good place to buy a new car. I highly recommend. Jacek Chaba and Marcin Wesierski were very helpful in buying a new car. This is a very good place to buy a new car. I highly recommend. More
Overpriced but good service I called to set up an appointment. The young lady was very nice. She told me I could get a loaner when I dropped off my car since I had no way of ge I called to set up an appointment. The young lady was very nice. She told me I could get a loaner when I dropped off my car since I had no way of getting home. And I was driving from Chicago. But when I went to my appointment and asked for my loaner I was told they didn’t have one. I took my Nissan for an engine light on. I have warranty. The problem was partially covered by the Nissan manufacturer. But the repairs my car needed was a small part changed. The part sells for $35 and they wanted to charge me over $300 to change it. My husband could change it himself but they were unwilling to fix the engine light If he did it. I had no choice but to get it done. Luckily Manny gave me a better price on the repair. More
Great experience Mike Jones and his team went above and beyond on my previous visit when I had an unusual problem due to a mouse living in my engine. On this visit the Mike Jones and his team went above and beyond on my previous visit when I had an unusual problem due to a mouse living in my engine. On this visit they identified a related problem, gave me a car for the day and fixed everything in 24 hours. More
Recall Brought car in for recall, which turned out didn't need any replacement. Arrived 9:30am for appt. Saw car pulled in bay about 9:45. Saw car pulled out Brought car in for recall, which turned out didn't need any replacement. Arrived 9:30am for appt. Saw car pulled in bay about 9:45. Saw car pulled out of service area about 10:15. Thought it must be done already and waited for someone to call me or come get me in the waiting area. At 10:45 I walked to the front of the showroom and saw my car parked out in front of the service doors. I went to the desk to ask if I'm set and was told oh yes, we were just waiting for it to be washed. 1. The car was not washed 2. How much longer would I have waited had I not questioned it myself? More
DONT GO!!! I came from out of town and needed a oil change. I Could have waited till I got back home in Michigan, but I wasn't doing anything at that time so I I came from out of town and needed a oil change. I Could have waited till I got back home in Michigan, but I wasn't doing anything at that time so I figured I'll took care of it. The guy who serviced me goes by the name of Manuel. After I gave the keys and went to the rest area he came to ask me what kind of oil I use. I was confused, because I'm like I only take my car to Nissan dealers so you should know (is what I thought). So I told him let me call my dealer in Michigan and find out. When I called and asked them that question the guy was just as puzzled wondering why he asked me that, to find out he was trying to up sale me with a higher oil price for whatever reason. I waited over an hour patiently for my vehicle. When I received my keys and drove off, I noticed there was a weird noise every time I accelerated like there was nothing in it. I just thought it was just the fresh oil change, but when I got on the highway and accelerated my engine threw a rob and my car started smoking. Thank God I didn't get in an accident because of there lack of performance (mind you my car was at 75000 and I take good care of my car). Now I'm sitting on the side of the road for over another hour and have to pay hundreds of extra dollars to tow to my location (and its 8pm so everyone is closed) and wait till the Morning and tow again to get it fix because of the service from this location. After taking it back and WAITING almost an hour again to see a manager they claimed they had nothing to do with it and things like this JUST HAPPENS. When I decided not to let them fix it and had a tow come get it, as I'm walking to the back I notice my hood was still up and they were still messing with my car after being told over an hour ago that it was nothing they could do like they was trying to cover they tracks. I DO NOT recommend OR TRUST ANYONE TO GO HERE! ESPECIALLY IF YOU ARE FROM OUT OF TOWN! YOU ARE BETTER OFF WAITING AND RIDING IT OUT TILL YOU GET BACK TO YOUR HOME STATE TO A DEALER YOU TRUST. FOR THE PEOPLE WHO LIVE THERE PLEASE GO SOMEWHERE ELSE THEY WILL TRY TO UP SALE YOU OR DAMAGE SOMETHING ELSE TO MAKE YOU PAY THEM. More