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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

January 15, 2019

Oil Change My service rep Eric was very professional and polite . He was very informative about my expectated wait time and the service that was going to be perf More

by Felizleticia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
Jan 16, 2019 -

Al Piemonte Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, James Douvas | General Manager | james@apnissan.com

January 15, 2019

Poor service They told me they wash my car and they not even dry it or clean the carpet I know it's a free service but they didn't have to tell me they did wash it More

by gonzaleo3648
Recommend Dealer
No
Employees Worked With
Gabriel Molina
Jan 16, 2019 -

Al Piemonte Nissan responded

Gonzaleo, please reach out to me directly when you can so that we can ensure you are taken care of, thanks! James Douvas | General Manager | james@apnissan.com

January 15, 2019

Part repair The service department was on point. Carlos was very professional and efficient. Answered any questions I had. I would definitely recommend seeing C More

by lenacocco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos service department
Jan 16, 2019 -

Al Piemonte Nissan responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Regards, James Douvas | General Manager | james@apnissan.com

January 15, 2019

Excelent Alpiemonte is a good place to buy a car, good people, that can help. Good prices , and excellent car services , i recommend sergio lopez as seller More

by Maggy gorostieta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maulik Patel, Rosendo "Chendo" Serrano Serrano, Sergio Lopez, Michelle Levato, David Rea
Jan 16, 2019 -

Al Piemonte Nissan responded

We appreciate your input, Maggy. We're glad to hear that you are consistently impressed with the service we offer at our dealership. If there is anything more we can do for you please come back and see us any time! Take care! James Douvas | General Manager | james@apnissan.com

January 14, 2019

Experience I've bought my car here at Al Piemonte Nissan and my service experience is getting lower and lower. The staff used to be friendly, caring, and informa More

by Brandon C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Rea
Jan 15, 2019 -

Al Piemonte Nissan responded

We’d like to thank you for sharing details of your recent experience at our service center. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Regards, James Douvas | General Manager | james@apnissan.com

Jan 16, 2019 -

Brandon C. responded

Just had the chance to speak with the manager (Anthony) and was very friendly and caring to my situation. Really had time to hear out what happened that day at the dealership and apologized for his staff. Definitely will give Al Piemonte Nissan one more shot to see how customer service is or has changed. Thank you for listening and understanding Anthony.

January 14, 2019

Excellent customer service All the employees were friendly and provided excellent customer service. Was very satisfied with overall visit and service. Definitely recommend and w More

by avilajeannet2494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Ramirez, David Rea
Jan 15, 2019 -

Al Piemonte Nissan responded

This is the excellent experience we seek to provide! Thank you so much for your kind words! Regards, James Douvas | General Manager | james@apnissan.com

January 14, 2019

Tire repair Came in with a flat tire, and they repaired it very quickly and I was back on the road. The service department always takes good care of me. More

by ANTHONYMARCHESE94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Michelle Levato
Jan 15, 2019 -

Al Piemonte Nissan responded

Anthony, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, James Douvas | General Manager | james@apnissan.com

January 13, 2019

Erick review He did in amazing job and good explaining on every detail and always been helpful on what you didn’t understand and was super nice. More

by MARIBELFLORES1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Orellana
Jan 15, 2019 -

Al Piemonte Nissan responded

Thanks, Maribel! We'll be sure to share your kind words with Erick! Regards, James Douvas | General Manager | james@apnissan.com

January 11, 2019

Great team I continue to come to this location because of the service I receive. So far all my visits have been positive so it feels good to know that when I go, More

by stephgomez0803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rivera and Juan Beccera
Jan 13, 2019 -

Al Piemonte Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, James Douvas | General Manager | james@apnissan.com

January 11, 2019

A GREAT EXPERIENCE I really loved my saleman he knew what he was talking about ,he his information about the cars was asking about . He got me a good note an deal I am t More

by SHABRICOLVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora, Michael Gaddy
Jan 13, 2019 -

Al Piemonte Nissan responded

We're delighted to hear that everything went so well for you! Thanks for coming in! Regards, James Douvas | General Manager | james@apnissan.com

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