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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

January 22, 2019

Best service Always take my vehicle to Al Piemonte Nissan. Service is fast and very dependable. Service advices are the best to help and explain any issues you are More

by RRAMOS81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Bautista and Carlos , David Rea
Jan 23, 2019 -

Al Piemonte Nissan responded

Thank you so much for your repeat business and for leaving this fantastic review! We can't wait to work with you again. Regards, James Douvas | General Manager | james@apnissan.com

January 22, 2019

Blower moter From the time I pulled it till the problem was resolved the staff kept me informed as to what was going on courtesy is top priority at this dealership More

by Nissan6300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 23, 2019 -

Al Piemonte Nissan responded

Thank you for reviewing your experience! We really appreciate you and your business! Regards, James Douvas | General Manager | james@apnissan.com

January 22, 2019

Low air sensoy Had a low air pressure light. Thought I might have a bad tire. Service fixed my problem and had me on the road in short order More

by Corkey30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea
Jan 23, 2019 -

Al Piemonte Nissan responded

It's fantastic to hear that our team got you back on the road so efficiently! Thanks for trusting us with your vehicle. Regards, James Douvas | General Manager | james@apnissan.com

January 22, 2019

Attentive and courteous I came in as a walk-in during a busy time and the service person let me know of the approximate wait and had a very friendly tone. The staff had excel More

by braswelltasha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Salazar, Michelle Levato, David Rea
Jan 23, 2019 -

Al Piemonte Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! James Douvas | General Manager | james@apnissan.com

January 22, 2019

Poor work Took my car in for three issues and they were not fixed. One of the issues I was told I needed new tires and would cost $890. The other issues I don't More

by catera66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny, Michelle Levato
Jan 23, 2019 -

Al Piemonte Nissan responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Regards, James Douvas | General Manager | james@apnissan.com

January 20, 2019

Disappointed I visited the dealer for an oil change., I ask to check the wipers because I did not think they were any good. Upon completion of my vehicle, I was to More

by TONIAS0
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michelle Levato
Jan 23, 2019 -

Al Piemonte Nissan responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me so that we can work towards an understanding. Thank you, James Douvas | General Manager | james@apnissan.com

January 20, 2019

Friendly Service Every time I take my vehicles to Al Piemonte Nissan, the friendly service give me a sense of relief that my vehicles are in good hands. More

by dbparham1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 23, 2019 -

Al Piemonte Nissan responded

Thanks for visiting our service center! We look forward to your next visit with us! Regards, James Douvas | General Manager | james@apnissan.com

January 20, 2019

"A special place" Oscar helps me understand exactly whats wrong with my vehicle..texts me when its finished..even gets the vehicle washed..if something is not right xxx More

by cavello56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, George Charalampous, Oscar Martinez
Jan 23, 2019 -

Al Piemonte Nissan responded

We're proud of everything that Oscar does for his clients! Thanks for taking notice and leaving such a kind review. Regards, James Douvas | General Manager | james@apnissan.com

January 19, 2019

Service survey Daisy was great she was super helpful and very attentive. Kept me updated through out my service. The service and work was great and didn’t take long More

by zmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Amates
Jan 20, 2019 -

Al Piemonte Nissan responded

Thank you for your very kind feedback! We hope to see you in again for your next servicing appointment! Regards, James Douvas | General Manager | james@apnissan.com

January 18, 2019

Car purchase Our salesman Steven Serrano was very helpful in determining which car I wanted and knowledgeable about the car we purchased. After we agreed on the c More

by Mlor1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Serrano , Rosendo "Chendo" Serrano Serrano
Jan 20, 2019 -

Al Piemonte Nissan responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Regards, James Douvas | General Manager | james@apnissan.com

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