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Al Piemonte Nissan

Melrose Park, IL

4.4
2,682 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,682 reviews

February 12, 2019

Kidnapping Terrible experience. Took an hour and 15 minutes to wash and gas a car. Almost got into a physical altercation. I will not recommend this dealership t More

by VGARCIA64361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul DeFillipis
Feb 15, 2019 -

Al Piemonte Nissan responded

We do our best to accommodate but sometimes delays are unavoidable. We made you aware of how long it would take and gave you the option to come back for a wash at a later time. We also strive to maintain a family atmosphere. We will not abide with loudly swearing, especially when young children are present. If you would like to discuss this further, do not hesitate to phone me directly. Sincerely, James Douvas | General Manager | james@apnissan.com

February 12, 2019

Excellent My recent visit was excellent. The service team took care of everything like they always do. I had brought some work to do while I waited, but they More

by Deedeedayna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember names, but I will check and remember for next time.
Feb 14, 2019 -

Al Piemonte Nissan responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! James Douvas | General Manager | james@apnissan.com

February 12, 2019

Thorough and helpful. They went above and beyond my expectations! Everyone was incredibly accommodating, respectful, and honest. I appreciated their communication and custo More

by Kristen123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Martinez
Feb 14, 2019 -

Al Piemonte Nissan responded

Thanks so much, Kristen! We are happy that we were able to earn your repeat business! Regards, James Douvas | General Manager | james@apnissan.com

February 12, 2019

Great atmosphere Very fun place to shop at. Very happy with all the help and advice I received from Gabe Molina aka Fluffy. Thanks Al Piemonte Nissan. More

by TopCop1716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Link, Johnny Maradiaga, Sammy Alfano, Maulik Patel, Juan Avila, Gabriel Molina, Jon David, Shane Soto
Feb 14, 2019 -

Al Piemonte Nissan responded

Thank you for coming in to see us, and congratulations on your new car! We appreciate you! Regards, James Douvas | General Manager | james@apnissan.com

February 12, 2019

The Greatness of Al Piemonte The service was informative and efficient. They were also spot on with the time frame for which my car would be ready. I am satisfied. More

by STEVENHAAMID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea
Feb 14, 2019 -

Al Piemonte Nissan responded

We appreciate you trusting us with you vehicle, Steven. We look forward to seeing you again down the road! Regards, James Douvas | General Manager | james@apnissan.com

February 11, 2019

My first car! I came to this dealer not knowing that Fernando Chacon and Sebastian Garcia will work so hard to get me approved with only I credit card on my credit. More

by Ocampof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Garcia, Fernando Chacon
Feb 11, 2019 -

Al Piemonte Nissan responded

Congratulations on your new car! We really appreciate you choosing our dealership and look forward to working with you again down the road. Thank you, James Douvas | General Manager | james@apnissan.com

February 10, 2019

Great Excelent service , very friendly people to work with , I definitely recoment this place to anyone lookinf for service to mantain his/her vehicle in go More

by lelpe52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy , Jackie, Sebastian Garcia
Feb 11, 2019 -

Al Piemonte Nissan responded

This is great to hear! We sincerely appreciate your business and thank you for trusting us with your vehicle. Regards, James Douvas | General Manager | james@apnissan.com

February 09, 2019

Transmission When I went to get an oil change they let me know my transmission was making a noise and they fixed it in about 3 days More

by EDB4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos, and daisy , Oscar Martinez
Feb 10, 2019 -

Al Piemonte Nissan responded

We're pleased to hear that your visit went so efficiently! Thanks for coming in! Regards, James Douvas | General Manager | james@apnissan.com

February 09, 2019

just wow I came into to this dealership very nervous that they would not be able to get me approve on a whip but by golly ron and shane did it! More

by newnissanwhip19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina, Shane Soto, Ron Brown
Feb 10, 2019 -

Al Piemonte Nissan responded

Congratulations on your new car! We're pleased to hear that Ron and Shane ensured that you were taken care of! Regards, James Douvas | General Manager | james@apnissan.com

February 09, 2019

Thank you! Thank you Javier and financial department for your time and help in helping me get a car and making my experience painless as possible. Best regards, More

by ICGAVE217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Venegas, Javier Silva
Feb 10, 2019 -

Al Piemonte Nissan responded

Thanks a lot for your review! We appreciate it! Regards, James Douvas | General Manager | james@apnissan.com

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