Al Piemonte Nissan
Melrose Park, IL
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No problems Good service and no complaints with the vehicle service or customer service. Will continue to come to the dealer as I feel they are reliable. Good service and no complaints with the vehicle service or customer service. Will continue to come to the dealer as I feel they are reliable. More
Horrible on 3-9-2019 i was told i needed to do the tire rotation and they where gonna chrage me $30 and they never did it i was sitting in the waiting area and on 3-9-2019 i was told i needed to do the tire rotation and they where gonna chrage me $30 and they never did it i was sitting in the waiting area and i can see them work on my car the whole time. This is robbey ive been a customer for over 12 years, super disappointed. More
Great service and great people I never had a problem with Nissan at all, just great people that works there... Oscar, who's in the service center is a great person real hard worker I never had a problem with Nissan at all, just great people that works there... Oscar, who's in the service center is a great person real hard worker gets you in and out... More
Quick Oil Change This was my second visit to this location this year. I’m usually nervous when going in for service to my car as the process can be overwhelming. The This was my second visit to this location this year. I’m usually nervous when going in for service to my car as the process can be overwhelming. The staff is very patient and offers detailed responses to all of my questions. Excellent Customer will keep me coming back. More
Never disappointed Every single time I come in for an oil and filter change the staff check to make sure everything is running as it should. I mentioned that I have to Every single time I come in for an oil and filter change the staff check to make sure everything is running as it should. I mentioned that I have to drive to Ohio in a couple of months and the service maintenance team make sure I will not run into any problems, and I feel safe. More
Tire repair Great service! Oscar is always Awesome! Helpful, kind and courteous! Got my car back in a reasonable time frame, washed and ready! Love you guys! Great service! Oscar is always Awesome! Helpful, kind and courteous! Got my car back in a reasonable time frame, washed and ready! Love you guys! More
totally disappointed Espero que esto lo lea alguien que habla español. El carro que me entregaron no fue el que ellos dijeron. El carro no tiene la pantalla que dijeron. Espero que esto lo lea alguien que habla español. El carro que me entregaron no fue el que ellos dijeron. El carro no tiene la pantalla que dijeron. Yo les dije que no quería los rines negros y no les importó. Ademas, el servicio que hicieron al carro por dentro parece como si un niño lo hizo. El carro no estaba nuevo, pues ya tenia varias millas. Me dijeron que el primer pago lo haría en 90 días, y después resultó que tiene que ser en 60 días. Ellos se aprovechan que uno no sabe nada de ese tipo de negocios. Porqué mentir para vender?? More
Great service I love al pie monte Nissan, great people, great environment and it feels like home... every time I go for service and I see the people from sales they I love al pie monte Nissan, great people, great environment and it feels like home... every time I go for service and I see the people from sales they make me feel welcome even I’m not there to buy another car , they know it’s for service and they still say hi to me ... tommy was my sales person and he is the best. More
Professionalism at its best Frank and the entire team worked very well together to meet my requirements in a vehicle while keeping in mind the budget I had. I'm kind of impatient Frank and the entire team worked very well together to meet my requirements in a vehicle while keeping in mind the budget I had. I'm kind of impatient they were mindful of the time. They were both personable and professional. More
Update 4/2 on service experience ******4/2/19 Update****** After being reached out to by the service department. They had me come and evaluate the scratch on the rim. After looking a ******4/2/19 Update****** After being reached out to by the service department. They had me come and evaluate the scratch on the rim. After looking at it and taking some pictures they told me they would repair it on the house! Took the car back a few days later and now the rim now looks better than it did before. This meant a lot to me and has built trust in their service department. It’s a good example of how they take good care of customers. Any doubts I’ve had in the past are now gone. If you are looking looking for an honest place for service this is the place! * *. *. *. * * Pretty upset about my recent visit. I had 5:00 pm appointment for an oil change and tire rotation. I didn’t realize the 2 most common services would take close to 2 hours. When one of the sales mangers noticed I’ve been sitting there for some time he checked on it and I got my car 30 mins later. Also, upon inspecting the car the next morning in the daylight I noticed that one of the rims had pretty bad curb rash on it. I don’t have a before and after video or pictures but I can tell you the scratch wasn’t there when I arrived because I wash and dry my car every week and would have noticed. I don’t know if the wheel was switched or it was scratched when it was serviced but either way I’m irritated. I will continue to buy cars here but won’t use their service depart anymore. My wife’s car has a Bluetooth issue which is still unresolved now going on over 2 years for that one. More