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Al Piemonte Nissan
Melrose Park, IL
2,682 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,682 reviews
April 27, 2019
rental disagreement The initial experience of purchase was excellent,until the installation of my sunroof,which lead to the courtesy car rental.I was told that it would t The initial experience of purchase was excellent,until the installation of my sunroof,which lead to the courtesy car rental.I was told that it would take a couple of days to complete,which turned into 3.5.I returned the rental only to experience the scam.The young lady first insults me concerning mileage of said vehicle,second I notice the same young lady in the drive up,go directly to the bumper,as if expected,They then brings another gentleman,(used loosely) to deliver the news.Saying that it appears that someone bumped into a small minute spot on the bumper,and proceeds to tell me that I have to pay them $250.to cover the spot,and tells me to refrain from hostility.How was I suppose to react to someone telling me,its not your fault but you have to pay for this.I Hope they enjoyed their comeup and have a ball for this is something for others to look out for but they wont have a customer in me because their practices were anything but exemplary to their customer.These 3 individuals need to learn more about customer service and compassion for their public More
by hairwiz47
Verified CustomerEmployees Worked With
Elena Garcia
April 27, 2019
The customer service was wonderful Service and customer service was fast and The people there are really nice and courteous my alpine money Nissan buying experience was not stressful n Service and customer service was fast and The people there are really nice and courteous my alpine money Nissan buying experience was not stressful nor did it take long to close the deal I really appreciate the sales person and management for assisting in my purchase . More
by cmackey350@gmail.com
Employees Worked With
John Glowinski, Mike Jones, Juan Becerra
April 27, 2019
Submitting unnecessary repairs / charges to customers At service center for oil change and replacement brake light. Tech stated I had a electrical problem and diagnostic charge would be $142.00. Only got At service center for oil change and replacement brake light. Tech stated I had a electrical problem and diagnostic charge would be $142.00. Only got oil change. Traveled to auto zone purchases bulb. Brake light working. No electrical problem. Texted copy of receipt for bulb to David at Nissan. Falsifying charges to customers. Reporting to BBB. More
by honey061925
Employees Worked With
Sammy Alfano, Calvin Roldan
April 26, 2019
Great customer service!! Clean and friendly with great customer service. He worked his hardest to get me in a car and that’s just what he did i walked away with a new car Clean and friendly with great customer service. He worked his hardest to get me in a car and that’s just what he did i walked away with a new car More
by Nika
Employees Worked With
Jacob Mikolajewicz
April 26, 2019
Easy purchase Mr Ron Brown did a fantastic job helping me find the car I was dreaming of and made it work within ,y budget. Thanks ron Mr Ron Brown did a fantastic job helping me find the car I was dreaming of and made it work within ,y budget. Thanks ron More
by Waltpayt34
Employees Worked With
Ron Brown
April 26, 2019
Upgraded my sentra to an altima! Came early today to find out how much it would be to fix some scratches on my sentra and Erick Orellana approached me and helped me out and next thing Came early today to find out how much it would be to fix some scratches on my sentra and Erick Orellana approached me and helped me out and next thing i know i am in a new altima working out a deal! He was kind and very helpful! Thank you Erick you were great! More
by dalephillips
Employees Worked With
Jon David, Erick Orellana
April 26, 2019
Overwhelming experience Everyone was very friendly. But it was very noisy due the radio station being inside. It was very hard to hear and concentrate on what was being discu Everyone was very friendly. But it was very noisy due the radio station being inside. It was very hard to hear and concentrate on what was being discussed. Also, nobody knew the prices on the cars. Jacob and JD were awesome! Thanks again! More
by Nessa2425
Employees Worked With
Michal Pyszora, Jon David, Jacob Mikolajewicz
April 26, 2019
Service It was such a wonderful time with sales and they had the exact car I was looking for.and it was at the price I wanted to be at. The sales guy was very It was such a wonderful time with sales and they had the exact car I was looking for.and it was at the price I wanted to be at. The sales guy was very accommodating to my time and my needs. More
by STEPHEN662000
Employees Worked With
Giuliano Scola, Gabriel Molina, Tiziana Rios
April 25, 2019
Oil change The service was great, fast and easy. Everyone is very nice and welcoming. I would definitely come back and recommend the services to my family and fr The service was great, fast and easy. Everyone is very nice and welcoming. I would definitely come back and recommend the services to my family and friends. More
by auristelanunez1
Employees Worked With
Johnny Maradiaga, Sammy Alfano, Calvin Roldan
April 25, 2019
Just bought my MKZ! Came to Al Piemonte again for another vehicle purchase and Erick helped me out in getting into the Lincoln I was looking for! Thank you so much! Came to Al Piemonte again for another vehicle purchase and Erick helped me out in getting into the Lincoln I was looking for! Thank you so much! More
by Osbiel
Employees Worked With
Erick Orellana
