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Al Piemonte Nissan

Melrose Park, IL

4.4
2,683 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,683 reviews

May 16, 2019

Great Went in to check on a noise car was making. Daisy had a answer for me within 15 min. All the work was done right and was explained to perfection More

by Joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Acosta
May 20, 2019 -

Al Piemonte Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, James Douvas | General Manager | james@apnissan.com

May 15, 2019

Fantastic place This place is full of energy and great helpfull people. Make sure to ask for Oscar in service. They are always there for you when you need them More

by Joanna Augustyniak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcin Wesierski, Oscar Baustista
May 16, 2019 -

Al Piemonte Nissan responded

At Al Piemonte Nissan, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, James Douvas | General Manager | james@apnissan.com

May 14, 2019

Wrong oil. So I brought my car to Al Piemonte Nissan located at Melrose Park, Illinois. Everything SEEMED going good so far until I got my receipt. I seen that o More

by JOHNYLAINEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roberto Salazar
May 20, 2019 -

Al Piemonte Nissan responded

I am deeply sorry to hear about your experience with our service department. Our customers are our top priority, and I sincerely apologize that we did not meet your needs during your last visit with us. If you would like, please contact me at your earliest convenience so I may further understand the situation. I look forward to hearing from you. Best, James Douvas | General Manager | james@apnissan.com

May 14, 2019

My service at al Piemonte Nissan was great ‘ I would recommend to friends and family prices were great and the service writers are all helpful More

by karinaaponte55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea, Manny Diaz, Daisy Acosta, Oscar Baustista, Melissa De La Rosa, Juan Becerra, Eric Salazar, Carlos Rodriguez
May 15, 2019 -

Al Piemonte Nissan responded

Thank you so much! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, James Douvas | General Manager | james@apnissan.com

May 14, 2019

Nothing quick about the quick lube service center! I came in on a Saturday for oil change , coolant smell and driver seat belt buckle , the technician was great finished the car promptly, however the s More

by rafpena113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Rodriguez
May 20, 2019 -

Al Piemonte Nissan responded

We are truly sorry to hear about your recent experience with our service center. We can assure you this is an isolated incident and not how we intend to conduct business. We appreciate that you took the time to bring this to our attention, and we truly hope to work with you to find a resolution. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discuss your situation. Best, James Douvas | General Manager | james@apnissan.com

May 14, 2019

Great Experience Friendly staff, especially my salesman Juan Ochoa, and a smooth process. Juan was very knowledgeable and patient. I would definitely buy another vehic More

by Chris William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Ervin Memushaj, Juan Ochoa
May 15, 2019 -

Al Piemonte Nissan responded

Thanks for this awesome review, Chris! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Best, James Douvas | General Manager | james@apnissan.com

May 12, 2019

No nonsense dealership Team was very helpful. No gimmicks, no bs. The way car shopping should feel like. Great place to do bussines in. Good job ladies and gentlemen. More

by jjairorozco88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Hayes, Greg Justus, Olimpia Skatulska
May 13, 2019 -

Al Piemonte Nissan responded

This is the awesome experience we seek to provide! Thanks for your awesome feedback. Regards, James Douvas | General Manager | james@apnissan.com

May 12, 2019

Best service by far The service was great. We have been there 2 times and each time we leave with the perfect car for our family. We will definitely go back there for any More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora, Sebastian Garcia, Fernando Chacon
May 13, 2019 -

Al Piemonte Nissan responded

Thank you for your repeat business, Carlos! We look forward to the next time! Regards, James Douvas | General Manager | james@apnissan.com

May 12, 2019

Great service Jacob the salesman and finance manager did a good job with us. Even my 5year old daughter had fun in the play room I highly recommend this place More

by ANIOLECZEK1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcin Wesierski, Michal Pyszora, Jacob Mikolajewicz
May 13, 2019 -

Al Piemonte Nissan responded

Thank you for your kind words and recommendation! Please let us know if we can do anything else for you in the future. Regards, James Douvas | General Manager | james@apnissan.com

May 12, 2019

Very friendly, helpful! I like this service very much because the gays do very good job. I'm so satysfat and my car is always in good hands. More

by kika52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Acosta, Carlos Rodriguez
May 13, 2019 -

Al Piemonte Nissan responded

We are happy to hear it, Kika! Thanks for coming in to see us. Regards, James Douvas | General Manager | james@apnissan.com

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