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Al Piemonte Nissan

Melrose Park, IL

4.4
2,683 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,683 reviews

June 13, 2019

Technician did not check battery Battery malfunction resulted in a situation where I was stranded out of town. Additionally, I paid for a new battery for a total cost of $166.05 from More

by kjenkins18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edgar, Eric Salazar
Jun 27, 2019 -

Al Piemonte Nissan responded

I am sorry to hear about your experience. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! James Douvas | General Manager | james@apnissan.com

June 12, 2019

Good Service Asked for 30k check up with oil change tire rotation. About 1-1/4 hrs. the job was done and returned to me a clean car. Doesn't get much better. More

by Mike2949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy Acosta
Jun 13, 2019 -

Al Piemonte Nissan responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. I will pass your feedback along to our service team. Drive safely. Best regards, James Douvas | General Manager | james@apnissan.com

June 12, 2019

Excellent Service Everytime I have to interact with staff it is a pleasant experience and I am always left happy . They make you feel as that you are the only one that More

by RICHARDAVIANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Chacon, Jon David, David Rea, Greg Justus, Edgar Orellana, Melissa De La Rosa
Jun 13, 2019 -

Al Piemonte Nissan responded

We always like to read customer feedback and are happy to know you've always had a pleasant experience with Al Piemonte Nissan. If there is anything else that we can do for you please don’t hesitate to reach out. Best regards, James Douvas | General Manager | james@apnissan.com

June 12, 2019

Extremely happy I enjoyed my time at the Nissan dealership. Eric was very polite & very helpful. I wanted to ask a lot of questions about my Nissan Altima and he was More

by KEVINMARI64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Orellana
Jun 13, 2019 -

Al Piemonte Nissan responded

Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Eric was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, James Douvas | General Manager | james@apnissan.com

June 11, 2019

Piemonte Nissan is the best Brought our 2016 Nissan Rogue that we just purchased in because something didnt feel right. Nissan gave us a loaner fixed the problem in no time and More

by Mcgee1915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosendo "Chendo" Serrano Serrano, Steven Serrano
Jun 12, 2019 -

Al Piemonte Nissan responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, James Douvas | General Manager | james@apnissan.com

June 11, 2019

Great Customers Service I really enjoy going to Nissan when I have issues with my car. The associates treat you with respect and kindness. They dont make you feel like it was More

by HOPEWRIGHT4433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Diaz, Oscar Baustista, Jackie Orellana, Brian Portillo
Jun 12, 2019 -

Al Piemonte Nissan responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best regards, James Douvas | General Manager | james@apnissan.com

June 11, 2019

Fast and great service Very professional and fast. Would definitely recommend to other families and friends. I thought it would take a very long time. Is was pleasantly supr More

by accountingsuccess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
Jun 12, 2019 -

Al Piemonte Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and professional service for our guests and we are proud that this was received during your time spent with us. Best regards, James Douvas | General Manager | james@apnissan.com

June 11, 2019

Oil change My experience was great. Went in for an oil change. My wait was not long. Also had my weather strip changed. I was only there for an 1 hr and 30 min More

by EBONY.KENNEBREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giuliano Scola, Daisy Acosta
Jun 12, 2019 -

Al Piemonte Nissan responded

Thank you for the positive review. Drive safely and always feel free to reach out with any service questions. Best regards, James Douvas | General Manager | james@apnissan.com

June 11, 2019

Always helpful and fair I moved away and closer to another Nissan dealership on Touhy and it always feels like they are scheming to get me somehow. After the 3rd time, I star More

by JSANCHEZ2086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rea, Manny Diaz, Daisy Acosta, Oscar Baustista, Juan Becerra, Eric Salazar, Carlos Rodriguez
Jun 12, 2019 -

Al Piemonte Nissan responded

We truly appreciate you taking the time to write about your experience at our service department. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again! Best regards, James Douvas | General Manager | james@apnissan.com

June 10, 2019

Great service!! Came in for our first oil change at this service drive and had a wonderful experience! Very quick and painless! Juan was extremely personable and the More

by DOMINIQUE.DESARDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Giuliano Scola, Juan Becerra
Jun 10, 2019 -

Al Piemonte Nissan responded

Thank you so much for your review! We really appreciate your business and are so happy that Juan and our service team could provide quick and painless service to you and your vehicle. We look forward to serving you again! Best regards, James Douvas | General Manager | james@apnissan.com

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