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Al Piemonte Nissan

Melrose Park, IL

4.4
2,683 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,683 reviews

July 04, 2019

Oscar the Great! Oscar in the service center is the BEST! He kept me updated from the beginning to the end on the repairs needed. I would recommend Al Piemonte Nissan. More

by lalex83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Jul 05, 2019 -

Al Piemonte Nissan responded

Hello, and thank you for this great review! We're happy to hear that Oscar took care of you! They are a great asset and we appreciate all that they do. James Douvas | General Manager | james@apnissan.com

July 04, 2019

Above and Beyond Stopped to ask for help connecting my cell phone to hands free. I needed an oil change and Gabriel Molinaro who fixed my phone set up the whole thin More

by RAP4501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Molinaro, Fernando??, Carlos Rodriguez
Jul 05, 2019 -

Al Piemonte Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. James Douvas | General Manager | james@apnissan.com

July 03, 2019

2 hours for an oil change Took way too long for a simple oil change on a weekday morning! They put a wiper blade on and it seemed it added another hour to the wait. Eventually More

by Spohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Jul 10, 2019 -

Al Piemonte Nissan responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! The Al Piemonte Nissan Team 708-343-3800 management@apnissan.com

July 03, 2019

Excellent and prompt service I recently bought a Nissan murano that unfortunately has given me some problems requiring it to be serviced. The employees, specifically Paul and Davi More

by ytorres1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul DeFillipis, David Rea
Jul 04, 2019 -

Al Piemonte Nissan responded

Thanks for your awesome review! I'm very happy to hear that Paul and David was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, James Douvas | General Manager | james@apnissan.com

July 03, 2019

Greatest place on earth! Everyone is friendly and helpful from sales to service you will find an honest group of people. This is why I highly recommend them to my friends and More

by David ferrari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Maradiaga, Sammy Alfano, Maulik Patel, Jose Martinez, Juan Avila, Giuliano Scola, Jon David, Ervin Memushaj, Edgar Orellana, Christian Leon
Jul 04, 2019 -

Al Piemonte Nissan responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, James Douvas | General Manager | james@apnissan.com

July 03, 2019

The General Manager James Douvas is a complete jerk Do not buy anything from them. The General Manager James Douvas is a complete jerk. Cussing at my 12 year old baby girl. I can not believe the owner More

by Reginacollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger Vargas
Jul 05, 2019 -

Al Piemonte Nissan responded

I have personally researched this situation and do not have any record of a sale or service under your name. We strive to maintain a family atmosphere. I do not abide by swearing at my dealership and, as a father of 3 children, I can't fathom doing so to a 12 yr old child. We have thousands of reviews and this situation is very uncharacteristic. I have a standing open door policy and would very much like to discuss this further. Please reach out to me at your earliest convenience. Sincerely, James Douvas | General Manager | james@apnissan.com

July 02, 2019

Excellent dealership Friendly ... well informed about the cars they have on there lot, thank you guys for helping me make my decision and make it a pleasurable experience! More

by tina_tina01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Maradiaga, Sammy Alfano, Rosendo "Chendo" Serrano Serrano, Olimpia Skatulska, Steven Serrano
Jul 03, 2019 -

Al Piemonte Nissan responded

Thank you for this review! We really appreciate you leaving us your input. We are very pleased to hear that we could make your car shopping experience so pleasurable and informative. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, James Douvas | General Manager | james@apnissan.com

July 02, 2019

Great experience I had to visit the dealership a few times till I decided which car I wanted. Once I did the salesmen and managers made my visit pleasant. Everyone in More

by jkouts9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy Alfano, Giuliano Scola, Ervin Memushaj
Jul 03, 2019 -

Al Piemonte Nissan responded

I am happy to hear your time spent with Al Piemonte Nissan was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best regards, James Douvas | General Manager | james@apnissan.com

July 02, 2019

Quick service very professional. Kept in in the loop by updates. I have all my service done at the dealership. I highly recommend the service department. More

by Floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Orellana
Jul 03, 2019 -

Al Piemonte Nissan responded

Floyd, we strive to provide a quick, professional, and informative service to each of our guest and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Al Piemonte Nissan's Service Department. Best regards, James Douvas | General Manager | james@apnissan.com

July 02, 2019

Meet all expectations The staff was very helpful and honest about my overall situation and needs. Great customer service will always go back to them for service. Thanks! More

by Angie7775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar - servicemen, Michal Pyszora, Jose Martinez, Gabriel Molina, Miguel Marin
Jul 03, 2019 -

Al Piemonte Nissan responded

Thanks for your outstanding review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, James Douvas | General Manager | james@apnissan.com

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