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Al Piemonte Nissan

Melrose Park, IL

4.4
2,683 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,683 reviews

October 01, 2019

Very knowledgeable The service center understood my needs and kept in contact with me every step of the way. Fixed the problem and gave me detailed info about what was d More

by bjdaddy31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando from the service department, Juan Becerra
Oct 01, 2019 -

Al Piemonte Nissan responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, James Douvas | General Manager | james@apnissan.com

October 01, 2019

Disappointed! Had my car serviced and when I picked it up it was dirty! I thought they would be courteous And return the car back clean! They seem so over whelmed More

by Wildiem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Ramirez, Olimpia Skatulska, Oscar Baustista
Oct 11, 2019 -

Al Piemonte Nissan responded

Thank you for your feedback. Here at Al Piemonte Nissan, we pride ourselves on customer satisfaction, so it's very disappointing for me to hear about your recent experience with our staff. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, James Douvas | General Manager | james@apnissan.com

September 30, 2019

Best Service Brian and the rest of the team at Al Piemonte are truly committed to excellence when it comes to attending the customer. Truly a refreshing experience More

by locopaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Portillo
Sep 30, 2019 -

Al Piemonte Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, James Douvas | General Manager | james@apnissan.com

September 30, 2019

Great service at this dealership. They are very friendly and they keep me informed of what is going on and how long the service will take. The waiting area is also very relaxing. It’s always a very easy pro More

by GGJenkins
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Sep 30, 2019 -

Al Piemonte Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, James Douvas | General Manager | james@apnissan.com

September 30, 2019

a very bad experience bad customer service they don't respect the rules bad experience I would not deal with them again I was treated badly I ignored not the second d More

by Nbk
Recommend Dealer
No
Employees Worked With
Sebastian Garcia, Abraham Guzman
Oct 01, 2019 -

Al Piemonte Nissan responded

We are very sorry to hear you had an unpleasant experience during your recent visit to Al Piemonte Nissan. I would like to speak with you directly in order to fully understand the circumstances and reach a satisfactory resolution. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Best, James Douvas | General Manager | james@apnissan.com

September 30, 2019

great experience I had a great experience at Al Piemonte Nissan thanks Steven, he had great customer service. He helped me out right away and was very polite . More

by janeforfor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Serrano
Oct 01, 2019 -

Al Piemonte Nissan responded

We are pleased to hear that you had an excellent experience with Steven and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, James Douvas | General Manager | james@apnissan.com

September 30, 2019

Feliz Great customer service, everybody is nice and friendly came in not knowing what was going to happen and I end up driving out on my new Nissan altima, More

by Silva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Medina
Oct 01, 2019 -

Al Piemonte Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, James Douvas | General Manager | james@apnissan.com

September 29, 2019

Quick and friendly Always friendly always quick keep you up to date with status of repairs . Been going here for years definitely would not use another dealership . Hav More

by w00z4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Chacon
Oct 01, 2019 -

Al Piemonte Nissan responded

Thank you for your loyalty to our dealership and for taking the time to write this review. We aim to turn every person that visits us into a repeat customer. Best, James Douvas | General Manager | james@apnissan.com

September 29, 2019

Happy customer Muy buena experiencia de compra siempre compro mis autos con gabriel medina el siempre entiende mis mecesidades al piemonte nissan es el mejor para co More

by Zayra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Medina
Oct 01, 2019 -

Al Piemonte Nissan responded

We cannot thank you enough for your wonderful review of Al Piemonte Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, James Douvas | General Manager | james@apnissan.com

September 29, 2019

Excellent The salesperson I worked with was great. He answered all of our questions. He was kind, friendly, fast and courteous. We highly recommend working with More

by Doloresg2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Bobadilla
Oct 01, 2019 -

Al Piemonte Nissan responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, James Douvas | General Manager | james@apnissan.com

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