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Al Piemonte Nissan
Melrose Park, IL
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I dont like my first experience at all. Bad service and not profesional! Need Better actitud, then charge too much,I never recomend this place to no one,is the last time take my car to this Bad service and not profesional! Need Better actitud, then charge too much,I never recomend this place to no one,is the last time take my car to this dealer. More
Thanks again everyone for your hard work and dedication to getting me a car I so desperately needed. I was very impressed by how much they helped. to getting me a car I so desperately needed. I was very impressed by how much they helped. More
Automatic car starter Service was fast and friendly. They did the work as promised in one day. My only problem is that one of the automatic start gobs does not work so I wi Service was fast and friendly. They did the work as promised in one day. My only problem is that one of the automatic start gobs does not work so I will have to take the car back in. More
Service Thankyou for the communication and resolving my issues Dave Rea I appreciate your time & attention Edgar Orellana & Jackie for attending to me quickly Thankyou for the communication and resolving my issues Dave Rea I appreciate your time & attention Edgar Orellana & Jackie for attending to me quickly Also the young lady @ taking my info for rental of car for being patient and making my transaction smooth most of all Oscar Bautista for being my first time ever visit enjoyable More
Awesome! Awesome team,great customer service and satisfaction. Always willing to give the best quality for the beat deal! I am very Happy with my new car trade Awesome team,great customer service and satisfaction. Always willing to give the best quality for the beat deal! I am very Happy with my new car trade in. More
Disappointing Before arriving we let the sales team know we were driving from Indianapolis IN to purchase the Murano listed. We let them know we didn’t want a run a Before arriving we let the sales team know we were driving from Indianapolis IN to purchase the Murano listed. We let them know we didn’t want a run around on my trade in(2012 Altima) which had low mileage and was a well taken care of car. We had done our research and wanted this to be quick and painless. I hate buying new/used cars because of the “let me see what I can do” back and forth process. Steven took us out for a ride while Sam Alfano took a look at my trade in. We got back and sat down with Sam who started with hard core Salesman pitch. First big mistake. He informed us that dealerships today don’t make money on the sale but on the service of a vehicle. Well that’s hard to believe with a dozen men and women working as sales people the day we were there. Sam the used car guy was playing the game and I was not happy. Next he tells me my car is only worth wholesale of $1,500.00. Well what an insult and I told him as much. Anyone can look at my car and see it’s worth at least 8-10k. I asked for my keys so I could return home (3hour drive) without the purchase of the Murano. He comes back with an increase price for my car of $4,000. I was beyond annoyed at this lowball number so I took my keys and we got in my Altima to head back to Indy that is when Shane came to our car and asked what it would take to get us to make a deal. I told him I would take nothing less than $6,000.00 he agreed and we went back and bought my new Murano. They now are asking 10k for my Altima. which is fine with me but the process with Sam was uncalled for. Watch out he will take full advantage of you. Do your homework in what you trade and what you buy before working with this sales team. I would not recommend them. I am guessing if your driving 3plus hours to buy a car you would be taken serious and treated with respect. I felt like they were trying to take advantage of a women and I was not going to settle. In the end I got what I wanted but ONLY because I did my research. PS I was offered all weather floor mats. They were out so let see if they ship them to me like promised More
I was not expecting to get treated this good. I felt like they really cared about my situation and did everything to help me. Thanks Gabe Molina they really cared about my situation and did everything to help me. Thanks Gabe Molina More
Really appreciate all the nice people here. They showed me different options and let me choose the right one for me. I was happy I wasn’t pressured. me different options and let me choose the right one for me. I was happy I wasn’t pressured. More
Service On September 30 I came to change my oil change and my rotated tires and see if there was a noise in the front end but it was a cooling fan assembly th On September 30 I came to change my oil change and my rotated tires and see if there was a noise in the front end but it was a cooling fan assembly they change the oil good they rotated my tires good they check the cooling fan assemblies it’s OK they did everything right like I said but they did not inspect the car right at all and I’m very disappointed I was driving with no antifreeze in the car and no winter washer fluid at all so I had to go to the store and put any freeze in and I’m surprise because the first time it happened and I didn’t receive no paper did the car was inspected with the red dots or the black dots I only got the two piece of paper that they did they did to work on so this better not happen again and thank God I checked but I checked when I left. And the guy who helped me was Juan Carlos More
I'm Happy Its my third time buying from nissan, and every time it's easier and better then the time before. Adam was great he showed us every car we asked about Its my third time buying from nissan, and every time it's easier and better then the time before. Adam was great he showed us every car we asked about, and was honest and made it an easy experience. We came in hoping for a used car and after talking to Adam he suggested and steered us into a brand new car that couldn't be any more happier with. Thank you Adam for getting us the perfect car and a great deal. More