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Al Piemonte Nissan

Melrose Park, IL

4.4
2,683 Reviews

1600 West North Avenue

Melrose Park, IL

60160

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Showing 2,683 reviews

October 03, 2019

I dont like my first experience at all. Bad service and not profesional! Need Better actitud, then charge too much,I never recomend this place to no one,is the last time take my car to this More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Rea
Oct 11, 2019 -

Al Piemonte Nissan responded

I’m sorry to hear about your recent visit to our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience as I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Sincerely, James Douvas | General Manager | james@apnissan.com

October 03, 2019

Thanks again everyone for your hard work and dedication to getting me a car I so desperately needed. I was very impressed by how much they helped. More

by Smiling Bob
Recommend Dealer
Yes
Employees Worked With
Gabriel Molina, Shane Soto, Erick Orellana
Oct 03, 2019 -

Al Piemonte Nissan responded

Smiling Bob, we are so glad we could take care of all of your needs at Al Piemonte Nissan. Thank you for giving this feedback; we will be sure to share it with the team! Best, James Douvas | General Manager | james@apnissan.com

October 03, 2019

Automatic car starter Service was fast and friendly. They did the work as promised in one day. My only problem is that one of the automatic start gobs does not work so I wi More

by JohnLynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Pyszora, Paul DeFillipis, Juan Becerra, Alvaro Bobadilla
Oct 07, 2019 -

Al Piemonte Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, James Douvas | General Manager | james@apnissan.com

October 03, 2019

Service Thankyou for the communication and resolving my issues Dave Rea I appreciate your time & attention Edgar Orellana & Jackie for attending to me quickly More

by ELIZSANCHEZ89@GMAIL.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar orellana, David Rea, Oscar Baustista, Jackie Orellana
Oct 03, 2019 -

Al Piemonte Nissan responded

Thank you for taking the time to leave us a review and for giving us feedback. We're glad that Oscar and the rest of the Al Piemonte Nissan service team were able to repair your car to your standards. Best, James Douvas | General Manager | james@apnissan.com

October 02, 2019

Awesome! Awesome team,great customer service and satisfaction. Always willing to give the best quality for the beat deal! I am very Happy with my new car trade More

by SHERAPEDEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martinez, Luis Rivera
Oct 03, 2019 -

Al Piemonte Nissan responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, James Douvas | General Manager | james@apnissan.com

October 01, 2019

Disappointing Before arriving we let the sales team know we were driving from Indianapolis IN to purchase the Murano listed. We let them know we didn’t want a run a More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sammy Alfano, Armando Venegas, Shane Soto, Steven Serrano
Oct 11, 2019 -

Al Piemonte Nissan responded

I am sorry to hear that you have been frustrated with your recent car buying experience. It's important that our guests feel at ease during the entire process. I would like the opportunity to discuss the situation with you further and make things right. Please feel free to contact me at your earliest convenience. Sincerely, James Douvas | General Manager | james@apnissan.com

October 01, 2019

I was not expecting to get treated this good. I felt like they really cared about my situation and did everything to help me. Thanks Gabe Molina More

by Nissan Mom
Recommend Dealer
Yes
Employees Worked With
Johnny Maradiaga, Marcin Wesierski, Juan Avila, Gabriel Molina, Shane Soto, Miguel Marin
Oct 01, 2019 -

Al Piemonte Nissan responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Al Piemonte Nissan, we value our customers and we look forward to seeing you on your next visit. Best, James Douvas | General Manager | james@apnissan.com

October 01, 2019

Really appreciate all the nice people here. They showed me different options and let me choose the right one for me. I was happy I wasn’t pressured. More

by Granny Smith
Recommend Dealer
Yes
Employees Worked With
Johnny Maradiaga, Juan Avila, Gabriel Molina, Shane Soto, Miguel Marin
Oct 01, 2019 -

Al Piemonte Nissan responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, James Douvas | General Manager | james@apnissan.com

October 01, 2019

Service On September 30 I came to change my oil change and my rotated tires and see if there was a noise in the front end but it was a cooling fan assembly th More

by Home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Baustista
Oct 01, 2019 -

Al Piemonte Nissan responded

Hello Home, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Best, James Douvas | General Manager | james@apnissan.com

October 01, 2019

I'm Happy Its my third time buying from nissan, and every time it's easier and better then the time before. Adam was great he showed us every car we asked about More

by PLAZAR1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kolodziej, Marcin Wesierski, Armando Venegas
Oct 01, 2019 -

Al Piemonte Nissan responded

PLAZAR1121, thank you so much for the wonderful review of your experience at Al Piemonte Nissan. Adam is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Best, James Douvas | General Manager | james@apnissan.com

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