Al Packer's White Marsh Ford

Always have had good people to work with always polite the last gentleman name was Robert Bayer very helpful with explaining my problem with my truck the last gentleman name was Robert Bayer very helpful with explaining my problem with my truck More

No customer loyalty nor commitment. After buying new Ford F150 Platinum for 60000.00 in May 2 months later I was trading it in for another vehicle there. They offered me 39500.00 said th After buying new Ford F150 Platinum for 60000.00 in May 2 months later I was trading it in for another vehicle there. They offered me 39500.00 said thats best they could do. So after they tried to low ball the trade I went to another dealer and got thousands more. Never been to this new dealer but I had purchased 79 vehicles from A P over the years. No loyalty from A P . Beware there!!! Never again for me. Gave them one star because It made me. More

Our experience has been great with Al Packer Ford We have been very pleased with the salesmen, the pricing, and the HONESTY from the sales department. Many dealers play a pricing game whereby they sa We have been very pleased with the salesmen, the pricing, and the HONESTY from the sales department. Many dealers play a pricing game whereby they say one thing over the phone and do another when you are ready to buy. Not so with this dealer. More

Spray in bedliner and undercoating It looks great and care was taken not to have over spray. Aaron was very informative and polite.. My truck was clean and ready as promised. It looks great and care was taken not to have over spray. Aaron was very informative and polite.. My truck was clean and ready as promised. More

Great customer service Would recommend Al Packer White Marsh to friends and colleagues. Everyone was professional, knowledgeable and courteous. I got the truck that I wanted Would recommend Al Packer White Marsh to friends and colleagues. Everyone was professional, knowledgeable and courteous. I got the truck that I wanted. Special thanks to John, Lance and Aaron. Wayne Benson More

Great Service and got the car i wanted. Great Service from Lance Johnson and his associates. I felt that my needs were a priority and Al Packer Ford is the place to go to for a hassle free c Great Service from Lance Johnson and his associates. I felt that my needs were a priority and Al Packer Ford is the place to go to for a hassle free car buying experience. I don't like car buying and Lance Johnson at Al Packer Ford made me feel like a valued customer. More

Attentive to details, wonderful customer service Arnold Silverman was quick to respond to my initial interest in a "new" used Ford Flex. I told him what I was interested in, and although it wasn't Arnold Silverman was quick to respond to my initial interest in a "new" used Ford Flex. I told him what I was interested in, and although it wasn't exactly what I was looking for (color of car) the car is actually what I was hoping for. He kept me up to date with the progress of obtaining car and steps that needed to be completed. I live on the other side of the tunnel but when I am ready for another car I will contact Arnold. I will recommend him to friends around the Baltimore area. More

Great service and customer care This was my first time going to Al Packer Ford for service. I grew very dissatisfied with the Ford dealership I had been using and so tried Al Packer This was my first time going to Al Packer Ford for service. I grew very dissatisfied with the Ford dealership I had been using and so tried Al Packer Ford. Al Packer Ford was AWESOME and renewed my faith in Fiord dealerships. I will be using them from now on for my service. Bob Bayer was my service guy and he was great. Very friendly guy and very sincere and communicative. He was A++. More

Great general maintenance on car as usual. Oil, Tires, etc Sarah Schaech was courteous and friendly (first time working with her). We had some minor extra things, wipers and a filter, that needed repair and s Sarah Schaech was courteous and friendly (first time working with her). We had some minor extra things, wipers and a filter, that needed repair and she called, followed up, etc. Chris Candler did the repairs and did an AWESOME job like always. More

fast and easy Arnold silverman was to the point and answered any questions I had .that made it fast and easy and that's what I wanted. I would recommend ap to my fr Arnold silverman was to the point and answered any questions I had .that made it fast and easy and that's what I wanted. I would recommend ap to my friends because of my experience. thank you More