Al Packer's White Marsh Ford

Excellent buying experience. Great customer service.. Our salesman, Nathaniel Burgess was excellent. He was very knowledgeable and guided us through the entire process even though his day was supposed to Our salesman, Nathaniel Burgess was excellent. He was very knowledgeable and guided us through the entire process even though his day was supposed to be over. Super customer service throughout the entire process. Very satisfied with our experience... More

Excellent exprience Paul Mox was my service advisor. My Escape was there to install some Accessories, and a great job was done. Your Service Department is very impres Paul Mox was my service advisor. My Escape was there to install some Accessories, and a great job was done. Your Service Department is very impressive. I am blessed to have bought a car from Al Packer. Blessings to all especially Jerrett Judy and Laura Nash. Rose Jacob More

Excellent service The service department at Al Packer is amazing. Took my truck in for service with a problem that was not setting a code. They never gave up on trying The service department at Al Packer is amazing. Took my truck in for service with a problem that was not setting a code. They never gave up on trying to find out what the problem was and fixed it. They also paid for a rental truck while they had my truck. Never felt like they were blowing me off. Excellent service from excellent people. More

Great price, great selection! Negotiated the best pricing in 150 mile radius. Steve Lefko was polite, patient and on point! Very knowledgeable on the new F-150s, making me and my f Negotiated the best pricing in 150 mile radius. Steve Lefko was polite, patient and on point! Very knowledgeable on the new F-150s, making me and my family feel comfortable with our purchase. More

Very fast and easy My grandmother and me had a very fast a easy process. Richard was awesome and to the point which made both of us happy with a price we liked! My grandmother and me had a very fast a easy process. Richard was awesome and to the point which made both of us happy with a price we liked! More

Great service staff! Casey and the rest of the service department were extremely helpful and understanding when dealing with another car dealer about service work. The st Casey and the rest of the service department were extremely helpful and understanding when dealing with another car dealer about service work. The staff are great customer advocates and went out of their way to help us with our service needs. I wish all dealers were as pleasant to deal with as the staff here! More

Hassle Free Patrick Hutchins went above and beyond to make sure I got a good deal on the truck I wanted. Patrick Hutchins got my family into a New 2016 F150 Crew Patrick Hutchins went above and beyond to make sure I got a good deal on the truck I wanted. Patrick Hutchins got my family into a New 2016 F150 Crew Cab XLT. We will always buy vehicles from Patrick Hutchins at Al Packer. I would also like to thank the rest of the Al Packer staff that assisted my family with the vehicle purchase. Great place to buy your next vehicle. More

Great Service!!! I am very satisfied with all of the great service and help that I got from Arnold Silverman,He is a great sales person. I am very satisfied with all of the great service and help that I got from Arnold Silverman,He is a great sales person. Mary Chisolm More

Satisfied Customer Bought my Explorer at this dealer and had a great experience, so I decided to get it serviced here even though it's at a distance from my home. Very h Bought my Explorer at this dealer and had a great experience, so I decided to get it serviced here even though it's at a distance from my home. Very happy with my decision. Aaron Younger was extremely professional and knowledgable, and kept me informed about the entire process. Service was done in the time I was told. I plan to continue getting my car serviced at Al Packer thanks to my positive experience with Aaron. More

Happy customer My 2012 Edge was seen by Al Packer Ford in Baltimore Maryland. Paul Mox took care of seeing that my vehicle was diagnosed in a very timely manner. H My 2012 Edge was seen by Al Packer Ford in Baltimore Maryland. Paul Mox took care of seeing that my vehicle was diagnosed in a very timely manner. His professional manner was quickly recognized. He got back to me as promised. My vehicle was fixed promptly. I was very pleased with Al Packer and Paul in seeing that my vehicle was in the shop as short of a time as it was. thanks Paul AND Al Packer More