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Al Packer's White Marsh Ford
Baltimore, MD
810 Reviews
Al Packer's White Marsh Ford has been serving the Baltimore area since 1962 and we are committed to making your next sales or service experience the best experience you have ever had.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 810 reviews
December 07, 2019
I felt the sales staff was very helpful and efficient Walter Knisley my salesman was excellent And very knowledgeable about the truck I purchased The finance guy was friendly and professional I w Walter Knisley my salesman was excellent And very knowledgeable about the truck I purchased The finance guy was friendly and professional I will recommend them again This is the second vehicle I purchase d at Al packer. More
by Kenshar
Employees Worked With
Walter Knisley
November 25, 2019
no problems We have bought 5 cars from this dealership and we have had no problems with the buying process or the service dept. Everyone is always helpful. Thank We have bought 5 cars from this dealership and we have had no problems with the buying process or the service dept. Everyone is always helpful. Thank you Kathy P More
by kpetrush
November 17, 2019
The staff were welcoming and professional. Yvonne gave me a good description on what to expect. Overall, my service was completed ASAP! Thumbs up! E a good description on what to expect. Overall, my service was completed ASAP! Thumbs up! E More
by Ejiro1646
Employees Worked With
Yvonne. Five stars!
November 14, 2019
Always a great experience when dealing here! The staff that I typically deal with are very knowledgeable and extremely courteous. That’s the reason that I keep going back. that I typically deal with are very knowledgeable and extremely courteous. That’s the reason that I keep going back. More
by Dougwood57
Employees Worked With
November 12, 2019
Everyone was great . They were all helpful and I would go back at anytime I need service . I know they will always keep my truck in tip top shape.. go back at anytime I need service . I know they will always keep my truck in tip top shape.. More
by Lester Thomas
Employees Worked With
Tony
November 11, 2019
One of the best customer service experiences I’ve ever had at a car dealership. The service team is fast and professional. I would recommend them to anyone. had at a car dealership. The service team is fast and professional. I would recommend them to anyone. More
by Kingfisher
November 08, 2019
A-1 Recommendation for Al Packer Ford Md The Ryan salesman was very patient with us, knowledgeable, accommodating, relaxed with no pressure and provided an out-the-door price on my first requ The Ryan salesman was very patient with us, knowledgeable, accommodating, relaxed with no pressure and provided an out-the-door price on my first request. More
by paul mc
Employees Worked With
Ryan Susnowitz
November 05, 2019
Super easy to work with. Very professional! They answered all my questions and then some. We were in and out in about an HR. Couldn't ask for better service. all my questions and then some. We were in and out in about an HR. Couldn't ask for better service. More
by Jerry B
Employees Worked With
November 05, 2019
Bob Bayer was Great to work with I was constantly kept informed about the repairs being made to my vehicle and it was repaired in a timely fashion. informed about the repairs being made to my vehicle and it was repaired in a timely fashion. More
by Scott
Employees Worked With
November 04, 2019
oil change Christopher did a great job assisting me with my appointment. my jeep was serviced and completed in a timely fashion. thanks again for all your help. Christopher did a great job assisting me with my appointment. my jeep was serviced and completed in a timely fashion. thanks again for all your help. More
by stephanie
Employees Worked With
