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Al Packer's White Marsh Ford

Baltimore, MD

4.0
810 Reviews
Al Packer's White Marsh Ford has been serving the Baltimore area since 1962 and we are committed to making your next sales or service experience the best experience you have ever had.
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9801 Pulaski Hwy

Baltimore, MD

21220

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Showing 810 reviews

November 10, 2018

Recall repairs The people at Al packer ford were very fast with the recall repairs on my 2017 f150. It took lees time than described by the letter from Ford. Chris K More

by ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kleinsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the kind words. We are so glad to hear that you had a good visit with us at Al Packer's White Marsh Ford. We're happy our team took great care of you and Chris was so helpful. We will see you next time. Drive safe!

November 02, 2018

Body Shop Repairs Had work done on our Taurus. The repair was better thanexpe ted as they repairs some scratches on the top of the rear bumper, underneath the edge of t More

by jimmyj2764
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Natsua
Nov 05, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the marvelous feedback. We're thrilled to hear that you had a wonderful service experience with us. We are happy to see our team took excellent care of you and were so wonderful to work with. We look forward to seeing you again. Have a nice week!

October 21, 2018

Thanks a million Great staff through the whole buying experience. My salesperson, Lance Johnson was very helpful and the finance department was extremely helpful. I wo More

by swimmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the delightful feedback. We are so glad your experience with us was wonderful. We are pleased to see that our team took great care of you and Lance was such a joy to work with. We thank you for the nice review. We look forward to seeing you in the future. Drive safe!

October 20, 2018

New car purchase Very quick and easy ordeal .All the employees at al packers work with me to execute the process very swiftly. Thanks to all the sales and financial de More

by lowrider9671
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lefko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2018 -

Al Packer's White Marsh Ford responded

Thank you for taking the time to share your experience with us. We are glad to hear that your visit was so great and our team took wonderful care of you. We look forward to seeing you again. Take care!

October 18, 2018

Great pace to buy a car friendly people and very helpful Al packer is a great place to buy a car this is my second new car from them , great people, great enviroment and hepful as well over all a very good e More

by Tjtrickflow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the charming feedback. We are so happy to see that your visits with us at Al Packer's White Marsh Ford are always so great. We are glad to hear that our team always provides you with outstanding service and Nat is such a pleasure to work with. We will see you next time. Thank you again and have a nice week!

October 16, 2018

Excellent service from Aaron Younger at Al Packer Ford Aaron Younger has always provided excellent service for me on my 2014 Ford Fusion Titanium. He eagerly answers all questions, keeps me informed as to More

by Dr. Ron B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the marvelous feedback. We're charmed to hear that your visit with us was so wonderful. We are thrilled that our team provided you with great service and Aaron was such a joy to work with. We really appreciate you taking the time to share your experience with us. We can't wait to see you again. Have a great week!

October 09, 2018

Excellent customer service with Robert Bayer Robert was friendly and knowledgeable. He kept us updated as to when our Explorer would be ready for pickup, as well as letting us know what expenses More

by Debbieheredia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the lovely words. We are charmed to hear that you had a great time with us. We're thrilled our team took fabulous care of you and Robert was so helpful and friendly. We'll see you next time. Drive safe!

October 04, 2018

The service department at Al Packer is outstanding From the time I enter the service center until I leave I'm created with friendly smiles and excellent service. They're always quick to provide estimat More

by Klings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Worth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Topper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kleinsmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the nice feedback. We are so happy to hear that your first experience with us was so great. We're thrilled our team provided you with outstanding service and took excellent care of you. We will see you next time. Drive safe!

October 03, 2018

Wonderful Service I want to take a few minutes to share with you the experience I had at Al Packer White Marsh. The sales person that helped me was Lance Johnson, he is More

by pat5281
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the wonderful words. We're charmed to hear that you enjoyed your time with us. We are thrilled our team took excellent care of you and Lance was such a pleasure to work with. We look forward to seeing you in the future. Have a nice week!

September 27, 2018

Outstanding service The customer service was outstanding Nathaniel burgess was helpful, knowledgeable , courteous ,and not pushy which made buying my first car easy and p More

by Rob89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Al Packer's White Marsh Ford responded

Thank you for the fabulous feedback. We're overjoyed to hear that you had a nice time with us. We're pleased our team took fabulous care of you and Nathaniel was a joy to work with. We can't wait to see you again. Drive safe!

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