Al Packer's White Marsh Ford

Love my new car Very efficient dealership with wonderful, attentive staff. Ryan J Susnowitz was wonderful he handled all of our concerns promptly he was very easy to Very efficient dealership with wonderful, attentive staff. Ryan J Susnowitz was wonderful he handled all of our concerns promptly he was very easy to do business with. I will definitely purchase my next car from Al Packers White Marsh. More

Outstanding customer service Our 2nd purchase from this dealership and sales rep Lance Johnson. Both experiences were excellent! Dealership has great inventory selections and th Our 2nd purchase from this dealership and sales rep Lance Johnson. Both experiences were excellent! Dealership has great inventory selections and the most competitive prices. Lance provides outstanding customer relations with honesty and personality that make auto buying a pleasure. While new technology makes the finance quicker and less cumbersome they still offer a personal experience as well. Will definitely recommend Lance and dealership to anyone looking for new or used and especially if you are talking to any other dealership you should compare with Al Packer Ford before you buy! More

The service was great answered all my questions and concerns Through out my experience at this dealership I was treated as if I was the only customer there. They walked me through every step of the service proce Through out my experience at this dealership I was treated as if I was the only customer there. They walked me through every step of the service process and kept me abreast through the entire process. They continued to express a great level of concern for my number of questions through out the process More

I'll be back! This my favorite car dealership. Have purchased multiple vehicles here and will continue to do so. Lance Johnson is a Prince who is fun to deal with. This my favorite car dealership. Have purchased multiple vehicles here and will continue to do so. Lance Johnson is a Prince who is fun to deal with. He elps get what you want, not just what you need. More

Check engine light on my 2016 f350 diesel I would like to personally thank service director Chris Kleinsmith and service advisor Aaron Younger and service department for the excellent and time I would like to personally thank service director Chris Kleinsmith and service advisor Aaron Younger and service department for the excellent and timely repair of my truck. I always have excellent service from them and use them for all my service needs. Thank You, Len Cox More

Paint touch-up Aaron had technician buff out two small imperfections in the paint of my new car while I waited instead of keeping overnight as planned. Appreciated n Aaron had technician buff out two small imperfections in the paint of my new car while I waited instead of keeping overnight as planned. Appreciated not having to leave it a take a loaner. More

excellent service This dealership is by far the best I have been to. The folks are friendly and do everything they can to make you satisfied! I drive an hour because This dealership is by far the best I have been to. The folks are friendly and do everything they can to make you satisfied! I drive an hour because they are great people! More

Great Service all around! Trevor Noah and everyone at Al Packer service made my repair quick and hassle free. Ready when they said and done correctly. Highly recommend them Trevor Noah and everyone at Al Packer service made my repair quick and hassle free. Ready when they said and done correctly. Highly recommend them More

Steven Lefko was helpful in getting me the best deal because he listened to what was important to me and was able to fill the need. Steven was professional and fri was helpful in getting me the best deal because he listened to what was important to me and was able to fill the need. Steven was professional and friendly, which gave me confidence that I could trust his knowledge. More

Helpful and friendly staff My son, my husband and I purchased 3 vehicles from Al packer. And haven't had a problem. Just recently took my 2010 Mustang in for a routine service My son, my husband and I purchased 3 vehicles from Al packer. And haven't had a problem. Just recently took my 2010 Mustang in for a routine service oil change ect. Yvonne Huhn Was very helpful and friendly!! I would recommend Al packer ford white marsh Md. More