Airport Honda

We had a great experience buying our Honda Pilot. The salesman was very kind and very patient with us. Michael is a great asset to your company he does a wonderful job and we will recommend him to all ou salesman was very kind and very patient with us. Michael is a great asset to your company he does a wonderful job and we will recommend him to all our friends. Harold Robbins was our finance person and he was wonderful to us, it was a pleasure doing business with him. I will recommend Airport Honda to everyone! More

Excellent experience with Airport Honda! Michael & Floyd made buying a new car easy! It was my first brand new car experience and I would never trust another dealer in Knoxville. I tried another Hond Floyd made buying a new car easy! It was my first brand new car experience and I would never trust another dealer in Knoxville. I tried another Honda dealer located in West Knoxville in the past & was very dissatisfied with their customer service. But not at Airport Honda! They went above and beyond to find the one and only Civic SI that I wanted. They didn't have one on the lot or even in Knoxville for that matter but they went out of their way to find my white 2011 Honda Civic SI Coupe. They knew I wouldn't settle for anything less and they never tried to persuade me otherwise! I thought the price would be more since they had to locate it and have it delivered but not at all! They actually gave me a great low price below MSRP and gave me a top dollar amount for my trade in. If you need a car Aiport Honda is the way to go! Excellent customer service! Great prices! Thanks Airport Honda! You have a new Customer for Life! Julie More

We love the style & design of the Accord Coupe. We went to Airport Honda to look for a used 2008 Accord Coupe. After meeting Greg & getting all the lease options info we were driving away with a 2011 went to Airport Honda to look for a used 2008 Accord Coupe. After meeting Greg & getting all the lease options info we were driving away with a 2011 Red Accord Coupe. I would've never thought that we would drive away with new Coupe. The whole experience was great. No pressure, no hassle. Greg asked us what we wanted. We told him. He gave us some options. Took us out to test drive a few Coupes. Then he let us talk on it. Very affordable down payment and monthly payment to be driving a 2011 Accord Coupe. This Coupe was for my wife. The next one is for me and I'll buy from Greg. James Matthews More

We were able to be greeted immediately and assisted by another salesman while Jim was finishing up with a previous customer. We were able to get a straight answer without unnecessary waiting. The manage another salesman while Jim was finishing up with a previous customer. We were able to get a straight answer without unnecessary waiting. The managers worked through the process and got the deal done. More

I have received continuous excellent customer service from everyone at this dealership. I brought my new used car in a week after purchasing to have some options added to it, and I was put into a rental from everyone at this dealership. I brought my new used car in a week after purchasing to have some options added to it, and I was put into a rental car for the day. The service department arranged that for me immediately after I got checked in, and I barely had time to relax in the waiting area before the rental car service arrived. Honda covered the costs of the rental, too, which I very much appreciated. The service work was finished in a very reasonable amount of time, and I think a quality job was done. Everyone in the shop was very nice and pleasant (even on a rainy day). I made a last-minute request when I picked up my car - I'd bought a trunk liner and exhaust tip and asked if they could be installed right then and there before I left the shop. The guys in the service area (Dayton was particularly helpful) were all too happy to do those things for me, and they exceeded my expectations by not charging me for those quick installations since I had just bought my car. Normally taking a car in for service of any kind, even just an oil change, would annoy me, but, at Airport Honda, the service is fast and efficient and friendly. I have great expectations for my return visits to the dealership for service in the future. More

My experience at Airport Honda has been really great so far. Mike Sellars and David Davis were very friendly and helpful. They have gone above and beyond to make this a pleasant and easy experience. Whe far. Mike Sellars and David Davis were very friendly and helpful. They have gone above and beyond to make this a pleasant and easy experience. When they did not know the answer to our questions they made sure they found someone who did know the accurate information. They worked diligentlyI will definitely refer others. More

Purchased a used vehicle and our salesman, Jim Davis was great! He searched for exactly what we wanted and found it. Showed us lots of vehicles, explained pricing for added accessories and information on s great! He searched for exactly what we wanted and found it. Showed us lots of vehicles, explained pricing for added accessories and information on safety rating. We also dealt with the finance manager and he too was nice to work with, even though we financed elsewhere. More

I originally went in to Airport Honda looking to trade my Toyota Corolla for a Honda Fit. I test drove the Fit as well as a Civic. I really liked the Fit, but the Civic worked better for my budget. Tom Toyota Corolla for a Honda Fit. I test drove the Fit as well as a Civic. I really liked the Fit, but the Civic worked better for my budget. Tom was my salesman, and he went above and beyond the call of duty to make sure that I was satisfied with my buying experience. Erick and Drew ensured that I was paying the right price and were able to get me a special rate through Honda Financial, which I assumed was nearly impossible because of my credit history. After I drove the car home, the TPMS (Tire Pressure Monitoring System) light came on. I immediately called Tom, and he told me to bring the car back to them the next day. I took the car in, but had to be back at work, so Tom gave me a ride back to my office. When they were done with my car, he personally drove my car back to my office for me, so I wouldn't have to leave work. He also said that they would put new tires on my car, as the ones that were on there had developed flat spots. I have never been treated so fairly by a dealership as I have by Airport Honda and Tom Strother. I would recommend them hands down to anyone who is looking for a new or used vehicle! More

I purchased a preowned car from Tom Strother. I had in mind which car I wanted before going to Airport Honda. I had researched the car on line. Tom was very patient and he found the ecact the car I want mind which car I wanted before going to Airport Honda. I had researched the car on line. Tom was very patient and he found the ecact the car I wanted. I will buy my next car from Tom. Also, the finance manager worked with me and gave me a payment to fit my budget. Thank you Tom Strother and Airport Honda. More

I found everyone at Airport Honda exceptionally knowledgeable and professional. There was no 'hard-pressure'. They answered all of my questions and were very helpful to someone who has only bough knowledgeable and professional. There was no 'hard-pressure'. They answered all of my questions and were very helpful to someone who has only bought one new car many years ago. I was especially impressed with Greg Tapp, who was always available and respectful. It was easy to get in touch with him, and he has no problem...if he didn't know an answer to say, "Let me ask someone else." Greg knew his job and he made the whole experience fun. He makes it obvious that he is "not just here to sell a car," but to carry the experience into the next step and to make sure that I have everything I need. I am very pleased with the car, but more than that, the staff at Airport Honda made this enjoyable. More