
Airport Honda
Alcoa, TN
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3,102 Reviews of Airport Honda
Excellent Service!!!!! I would recommend Airport Honda to any and everyone. This is my second car purchase and both have been here. Dan Sandford was my Sales and Leasing Co I would recommend Airport Honda to any and everyone. This is my second car purchase and both have been here. Dan Sandford was my Sales and Leasing Consultant. Dan made me fill very comfortable and answered all my questions. There was no pressure and I am very happy with my new car. More
Wonderful experience I was greeted at the door by Mark Morgan and from the beginning my husband and I were treated so graciously. He found exactly what I wanted and we wil I was greeted at the door by Mark Morgan and from the beginning my husband and I were treated so graciously. He found exactly what I wanted and we will return to him for the excellent service he provided for many years to come. Thank you for making it happen Mark! More
changed deal, overcharged, and no new registration During the negotiation stage, the sales price of the car and trade in value were discussed. The numbers seemed reasonable, but as I wasn't in a burni During the negotiation stage, the sales price of the car and trade in value were discussed. The numbers seemed reasonable, but as I wasn't in a burning desire to buy, I was on the fence about the deal. I asked about an extended warranty of 5 years and 100K miles, and if it could be thrown in the deal at no cost to me. The sales manager came back with an affirmative, and the sale was agreed to. When finally took back to finalize the paperwork, it was discussed that there had to be a line item showing the extended warranty for sales, tax, and transparency purposes, but that the negotiated price was adjusted accordingly. I signed the paperwork and drove away with my new car. A couple days later, I pulled out the paperwork and looked through the numbers, and noticed that the financed amount seemed high. As I worked through all the numbers it soon came to be that i had been charged for the extended warranty. I went back to the dealer and showed the paperwork and asked to be explained how this had come to be. The finance manager would not see me, and I was left to go through the sales manager, who could not tell me anything about the numbers other than it was worked into the "interest rate." To top it off, i was also told that it was never agreed on to be free, but just discounted! After an hour of stonewalling, no answers, no contact with the person that actually worked up the signed paperwork, I left with nothing more than "its in the interest rate and we never said it would be free." On a separate note and move to almost a month later and I finally receive the registration from the county clerk for a transfer of my plate to the new car, but it only has a month left before needing to be renewed. That part sounds trivial, but after paying a sizable price for the car and being cheated out of a negotiated item, I feel that I shouldn't have to pay for another year of registration for a brand new car that is a month old. I feel this dealer robbed me and lied to me, and will not be going back. More
Excellent Experience Matt did a fantastic job in helping me purchase my new 2016 Accord which I love! I have driven Honda Accords for many years and this one raises the b Matt did a fantastic job in helping me purchase my new 2016 Accord which I love! I have driven Honda Accords for many years and this one raises the bar on all the features and benefits that are great for me. Please ask for Matt, he will help you as he did me, with all the new benefits of owning a new Accord. The service dept is great as well with my older Honda that I just traded. Great Dealership and Great Service. Who could as for more. Go to Airport Honda for your next car. Thanks, Rick More
Knowledge & Integrity Thank you Kevin Coffman for your knowledge about helping one select the perfect car for their needs. It shows your integrity that you care for the cus Thank you Kevin Coffman for your knowledge about helping one select the perfect car for their needs. It shows your integrity that you care for the customer! More
4th purchase in 3 years Kevin Coffman Is now a household name. I met him a little over 3 years ago through my brother while looking for a cash purchase for my mom. While clos Kevin Coffman Is now a household name. I met him a little over 3 years ago through my brother while looking for a cash purchase for my mom. While closing her deal I asked about getting something smaller than my Dodge Aspen with better gas mileage. Within 2 hours we were closing on our second car...brand new Honda Civic XE. Since then Kevin has kept in touch when something comes up that I might be interested in... so the 2014s came out and had a lot to offer. I drove off in that car with same payments just adding time to length of loan. I drove that car for 13 months and Kevin contacted me again concerning all the changes in the 2016s. I told him I would be in for oil change and was willing to listen but couldn't see how it would benefit me. I drove away in the 2016. To make a long story short Airport Honda aims to please their customers. Kevin Coffman Is the most honest and trustworthy sales person I have ever dealt with. He gets to know his customers and he definitely gives service after the sale. He never pressures you into anything. At the age of 52, Airport Honda provides total package for service. The service department is just as awesome. Before buying your next car, please check out Airport Honda. You will be happy you did . More
Never has buying a car been so much fun I just bought my fourth car from Airport Honda and while every transaction has been handled pleasantly, professionally, and knowledgeably, this was th I just bought my fourth car from Airport Honda and while every transaction has been handled pleasantly, professionally, and knowledgeably, this was the first time I actually had fun buying a car. Henry Love asked the right questions, made the right responses, and gave me honest answers. I felt like it mattered to him if I found the right car for ME. While I was working with LaMarcus Thompson on financing, he unloaded my rental into my new vehicle from the junk in the trunk to the chewing gum on the dashboard. He even set my radio to the station I was playing on the drive over! Meanwhile, Mr. Thompson found me an excellent interest rate, got me through the paperwork and let me look at his UT football pictures while he was finishing the transaction. And now I'm driving the newly redesigned Honda Civic and it is great! More
Bought a new HRV with Kevin Coffman I bought my new Honda HRV with Kevin Coffman at Airport Honda and it was an awesome experience. I got exactly what I wanted and Kevin gave me first c I bought my new Honda HRV with Kevin Coffman at Airport Honda and it was an awesome experience. I got exactly what I wanted and Kevin gave me first class service from start to finish. Kevin knows everything about the cars and was very concerned about meeting my needs. He wasn't ever pushy like some sales people can be and he called me the next day to see if I had any questions about the car.....who does that??? He is a one of a kind and Airport Honda is lucky to have them!! I won't ever buy a car from anyone else. More
Excellent Experience When it came time to replace my wife's '96 Camry, we knew that it was going to be between a new Camry or Accord. We first went to the a Toyota Dealers When it came time to replace my wife's '96 Camry, we knew that it was going to be between a new Camry or Accord. We first went to the a Toyota Dealership and was treated very well and almost went with them. But we decided to give Airport Honda a chance and we are very happy we did! Kevin Coffman and Bruce Wayne put us completely at ease and made it clear they wanted to do what was best for us. Kevin had come highly recommended by friends and he (and Bruce) completely lived up to and exceeded our expectations. I cannot recommend them highly enough. On the financing side, LaMarcus Thompson was absolutely the best. Even though we kept him after hours, he was very patient with my wife and I to make sure that we knew exactly what we were getting. He even got us a lower rate than what were quoted by the bank! Thanks guys! Y'all proved that you are the best. We will definitely be back. Chris Wood More
Satisfied Customer My experiences with the cars I have purchased and with the people I have referred to Kevin Coffman at Airport Honda have always been great.Kevin is ho My experiences with the cars I have purchased and with the people I have referred to Kevin Coffman at Airport Honda have always been great.Kevin is honest,knowledgable,helpful and I would highly reccomend him to anyone looking for a vehicle. Chip Windle More