
Airport Honda
Alcoa, TN
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3,102 Reviews of Airport Honda
amazing experience. best ever EVERYONE was very welcoming willing to help in every way possible. I toured the whole facility service dept, show room, etc. My salesman Henry love a EVERYONE was very welcoming willing to help in every way possible. I toured the whole facility service dept, show room, etc. My salesman Henry love and finace man homer hart done excellent as a team making sure I was happy. I am extremely happy. Will definitely be back. More
PT CRUSIER Called about a PT Crusier Convertible that was on line spoke to Joe Jemley was assured its was a nice vehicle went to see it found it was as nice as h Called about a PT Crusier Convertible that was on line spoke to Joe Jemley was assured its was a nice vehicle went to see it found it was as nice as he said worked the deal thru Jay Haynes bought it went to get the funds to pay when I got back the car was ready to pick like they said it would be everything really went smooth Thank You all at Honda of Alcoa More
Great airport Honda is a fantastic place to go if you're looking for a car, whether it's a Honda or not. The employees are very helpful and try their best t airport Honda is a fantastic place to go if you're looking for a car, whether it's a Honda or not. The employees are very helpful and try their best to get you the best deal. More
service I went in for a simple oil change , of course I has an appointment. After waiting there 2 hours I had to have them adjust my bill because they over ch I went in for a simple oil change , of course I has an appointment. After waiting there 2 hours I had to have them adjust my bill because they over charged me , then half way home I noticed my oil still read 20% . So I tried to call but could not get anyone to pick up in the service department. I drove back there and was talked to very rudely by a salesman that had nothing to do with this issue. I spoke with the service person that reset my oil gage. I finally got home almost 3 hours after arriving there. i am a single woman and I was treated very badly. I will never go back to that car dealership and I will do my best to discourage anyone else from going there. More
Excellent customer service Sales associate Dan Sanford always goes above and beyond. Dan was very patient and got us the vehicle that was best suited for us at the price we want Sales associate Dan Sanford always goes above and beyond. Dan was very patient and got us the vehicle that was best suited for us at the price we wanted. He even came to my work and picked up my new car the next day to take it back to the dealership to fix a leak in the tire. We will always come back to this dealership for any vehicle we want to purchase. Finance manager Homer Hart makes the process quick and easy and is very pleasant to deal with. More
Outstanding Service We really appreciate the great experience buying our car from Airport Honda. Many thanks to Joe Jemley, Dagean, and Alex for a great car buying experi We really appreciate the great experience buying our car from Airport Honda. Many thanks to Joe Jemley, Dagean, and Alex for a great car buying experience. More
Excellent purchase process Our drive to Airport Honda is 50 miles. We spoke to Kevin and he set up an appointment for us. When we arrived he was waiting for us, with the car war Our drive to Airport Honda is 50 miles. We spoke to Kevin and he set up an appointment for us. When we arrived he was waiting for us, with the car warmed and ready to test drive. He was very knowledgeable about the vehicle and took time to explain all the features, so we would be comfortable with the vehicle. While we discussed the purchase our trade, which we had purchased from Airport Honda, was appraised. Kevin does not rush, or try to push through the process. He doesn't try to sell you any car, he makes sure it is the car you want. Purchase process was very smooth, Homer, F&I manager, made the finance process smooth and very quick. Homer explained all paperwork and extended warranty, quick and easy. We drove the new car home. Recommend Kevin, Daryl and Homer very highly. Kevin has followed up with us after the purchase a couple of times, making sure we had no issues or questions about the vehicle. He has offered us to stop anytime if we need anything explained on the vehicle. He is a five star salesman, who really cares about his customers. Judy & John Salvo More
Very quick transaction and all promises were kept. I had totaled my car in a horrible accident and once I was able to get around, they were one of the first places I stopped because they had several ca I had totaled my car in a horrible accident and once I was able to get around, they were one of the first places I stopped because they had several cars online in my price range and type of vehicle I wanted. They were very considerate of my circumstances with my injuries and timing since I needed to move fairly quickly on a replacement vehicle. Dan was awesome to work with. Nice, concerned with my needs, not overbearing. A very genuine person who truly wanted to help me find the car for me. I literally saw the car on Saturday and as soon as I had the insurance settled on Wednesday, I completed the paperwork and drove the car off the lot that night. Even though I wasn't purchasing a high dollar new vehicle, the management was involved in the transaction and ensured that I was taken care of. The manager even offered a lifetime warranty on the engine if service was completed at the dealership since it had under 100,000 miles. Definitely ask for Dan Sanford and he will take care of you whether you're looking for a new or pre-owned vehicle. After the horrible car accident, injuries, etc it was nice to not worry about buying a car. Highly recommend! More
Best Honda dealer in Knoxville by far. Best experience we have had with a car dealership ever. Our salesperson Dan was very knowledgeable, he knew the answer to every question we had and mo Best experience we have had with a car dealership ever. Our salesperson Dan was very knowledgeable, he knew the answer to every question we had and more. Everyone we came encounter with there went above and beyond for us. I purchased my previous Honda here 10 years ago also, they have my business for good. More
Airport Honda beat other Honda dealer $2500 Ii am not going to mention other dealers name but truth is they saved me over $2500 before you trade I would give them a chance my salesman was Bruce Ii am not going to mention other dealers name but truth is they saved me over $2500 before you trade I would give them a chance my salesman was Bruce Wayne (great guy) More