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Airport Honda
Alcoa, TN
3,104 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,104 Reviews of Airport Honda
February 19, 2017
Wanting me to sign obligation paper before a price quote??? I was simply shopping around for best trade-in values and auto prices....with pre-approved financing from my bank...Once I declined a credit check (be I was simply shopping around for best trade-in values and auto prices....with pre-approved financing from my bank...Once I declined a credit check (because my financing is prearranged) they asked me to sign an "Obligation to Purchase" form before they even gave me numbers on my trade value which they examined. When I refused to sign it and mentioned that I was simply comparing prices and and looking for the beast deal- they REFUSED TO PROVDE ME NUMBERS on my trade. They would give me no estimates..Although I have a blank check from my bank. What else do they want??......The salesman JB was nice enough but probably has his hands tied with the chosen business methods of this dealership. I will buy my new car someplace else now. More
by Iamreal
Employees Worked With
Jeffrey Baerns
February 08, 2017
Great buying experience!!! After not having a great experience at the local Honda dealer we drove about forty miles to Airport Honda on Super Bowl Sunday. We were met at the f After not having a great experience at the local Honda dealer we drove about forty miles to Airport Honda on Super Bowl Sunday. We were met at the front by Bruce Wayne. Bruce was very friendly and courteous, after asking what we wanted to see he immediately begin gathering the information on those vehicles and pulling them to the front for us to see. He was very knowledgeable about each vehicle and was happy to answer all my questions. We decided to drive the 2017 Honda CRV AWD EXL w/Navi. Before and during the test drive Bruce explained all the features. He also explained the differences between different trim packages. After the test drive I was still torn between the vehicle we drove and a different model vehicle we had seen at another dealer. Bruce was very patient and listened, he was never pushy or pressuring. Once I decided to go with the CRV, we explained to Bruce we needed the purchase price to be equal to my current vehicle trade value plus a set amount of cash. Bruce took our offer to Daryl and very quickly came back with a deal. We proceed to meet with LaMarcus to finalize the deal. I would definitely purchase a car there again and will tell all my friends. Overall great experience. More
by Hondagirl3
Employees Worked With
LaMarcus Thompson, Geof Ryback, Bruce Wayne, Daryl Casteel
January 30, 2017
Got what I wanted hassle free! Greg helped me get the car I wanted without pressure or hassle. I came in thinking it wasn't possible but he and Trusten made it happen and I'm a happ Greg helped me get the car I wanted without pressure or hassle. I came in thinking it wasn't possible but he and Trusten made it happen and I'm a happy customer. Excellent buying experience. More
by Jonesy83
Employees Worked With
Trustin Hampton, Greg Tapp, LaMarcus Thompson
January 30, 2017
Great experience at Airport Honda I needed a bigger vehicle than my Honda HRV for work and they helped find the exact car I wanted! I have worked with this dealership before with other I needed a bigger vehicle than my Honda HRV for work and they helped find the exact car I wanted! I have worked with this dealership before with other new and used vehicles. I make it a priority to recommend them and their staff to friends, family and business associates. I will continue to go there for all my maintenance as well. More
by Fisa1010
Employees Worked With
Chris Denny, LaMarcus Thompson, Bruce Wayne, Joe Lafollette
January 28, 2017
Great Bruce Wayne went above and beyond anything he would have had to do to make the sale. Me and my wife will definitely return for future purchases becaus Bruce Wayne went above and beyond anything he would have had to do to make the sale. Me and my wife will definitely return for future purchases because of our experience with him. More
by Sgarner and Nat
Employees Worked With
LaMarcus Thompson, Bruce Wayne
January 28, 2017
Intense desire and effort to accommodate and please Bruce Wayne worked diligently to help us meet all our requests. Bruce is delightful and professional! LaMarcus was very professional, informative a Bruce Wayne worked diligently to help us meet all our requests. Bruce is delightful and professional! LaMarcus was very professional, informative and attentive! We are beyond pleased with the care we received! More
by Dazzle
Employees Worked With
LaMarcus Thompson, Bruce Wayne
January 27, 2017
Good experience. No problems. Good people all the way around I don't really like buying cars - I find it somewhat stressful. The folks at Airport Honda made it relatively painless. I had bought my previous car t I don't really like buying cars - I find it somewhat stressful. The folks at Airport Honda made it relatively painless. I had bought my previous car there and they gave me a good deal. Glad I went there. Bruce Wayne and LaMarcus Thompson were both very professional and helpful More
by David Butcher
Employees Worked With
LaMarcus Thompson, Bruce Wayne
January 26, 2017
Great experience Bruce was very helpful in helping us find the right vehicle for our teenage son. The experience could not have been any better. We highly recommend bo Bruce was very helpful in helping us find the right vehicle for our teenage son. The experience could not have been any better. We highly recommend both Bruce and the dealership. More
by Joe0126
Employees Worked With
LaMarcus Thompson, Bruce Wayne
January 26, 2017
Honda 2017 My salesman JB was very easy to work with and the service department is great but unfortunately I can't say the same about the manager of airport Hond My salesman JB was very easy to work with and the service department is great but unfortunately I can't say the same about the manager of airport Honda and the finance department. I would recommend this dealership for service. More
by Ruger260
Employees Worked With
Trustin Hampton, Homer Hart, Rick McGinnis, Jeffrey Baerns
January 24, 2017
Great dealership! We had a great experience purchasing our new vehicle here. All the sales people were incredibly welcoming and knowledgeable. They have a large selecti We had a great experience purchasing our new vehicle here. All the sales people were incredibly welcoming and knowledgeable. They have a large selection of Hondas. Their website is easy to use, and they respond back very quickly with sales quotes. More
by CMcKenney
Employees Worked With
Geof Ryback, Jeffrey Baerns
