Airport Honda

Airport Honda Went in because we'd received a flyer /key to see if we won anything.$5.00 gift certificate of course. Henry Love, our salesman met us and was very h Went in because we'd received a flyer /key to see if we won anything.$5.00 gift certificate of course. Henry Love, our salesman met us and was very helpful and showed us around and we wound up buying a "Certified" 2013 Honda Civic. Interior had been trashed by former owners so they are doing clean up/ repairs. I do believe Mr. Love could sell ANYTHING. We just got frustrated at the amount of time it took both times we were there, but they WERE very busy, Homer Hart was very nice to us and Mike Gilbert was ESPECIALLY helpful and willing to get our problem took care of. Thank you More

Best Dealership and Salesman in TN We have bought 7 cars from this Dealership and worked with only one Salesman. His name is Jay Haynes. The management is great. I just bought a brand We have bought 7 cars from this Dealership and worked with only one Salesman. His name is Jay Haynes. The management is great. I just bought a brand new 2016 CRV. Love it! My Salesman was the most awesome Salesman. My family and I would never use any other Dealership or Salesman! Thank You. More

Good experience very easy process Very easy process good experience they offer you drinks while you wait and are very courteous all in all very good people to work with Very easy process good experience they offer you drinks while you wait and are very courteous all in all very good people to work with More

Great experience We wanted to just express how great this dealership is when dealing with everyone from the receptionist to service to finances. My husband and I espec We wanted to just express how great this dealership is when dealing with everyone from the receptionist to service to finances. My husband and I especially want to thank our salesman, Kevin Coffman. We have used him now 3 times with purchases of vehicles and our service has always been exemplary. Kevin Coffman goes above and beyond. He is always readily available for questions or concerns we have had. We will always use him and recommend him to anyone looking for a car. He makes the car buying experience pleasant. Also, we wanted to share that we truly enjoy dealing with Homer in finance. He has always been friendly and helpful. You can truly tell everyone that works at Airport Honda enjoys their jobs. We want to thank Kevin Coffman once again for the great care and service he has provided time and time again. More

Best car ever! Recently purchased a 2105 Honda CrossTour. I have never owned a Honda before but really liked the looks and functionality of the CrossTour so thought Recently purchased a 2105 Honda CrossTour. I have never owned a Honda before but really liked the looks and functionality of the CrossTour so thought I'd give Honda a try. From the minute I arrived at Airport Honda, I was impressed with the friendliness and professionalism of this dealership and with Greg Tapp, the employee that guided me through my purchase. I drove the car from Knoxville TN to New Jersey for the holidays and it was the most comfortable ride I've ever had! (and I used to have a Mercedes!) The car's performance was beyond my expectations. Contrary to popular belief, I did not have to deal with any high-pressure sales pitch - Greg told me what I needed to know about the vehicle and was very knowledgeable about the CrossTour and Honda in general. It was a great experience for me and I purchased a quality product. I would highly recommend Airport Honda to anyone interested in dealing with the best! More

Airport Honda-Top Notch I have never had a buying experience quite like the one I had at Airport Honda. Kevin Coffman's professionalism and thoroughness blew my husband and I have never had a buying experience quite like the one I had at Airport Honda. Kevin Coffman's professionalism and thoroughness blew my husband and me away. We didn't just test drive a car...we fell in love with our new car. And I could not be happier with my Pilot. We look forward to continuing our relationship with Airport Honda, through regular service. And I have a sneaking suspicion that our next car will be purchased there as well. Kara Smith More

Great experience! This is The second vehicle we purchased from Henry love over at airport Honda. Both times we had a great experience and left feeling good about our pu This is The second vehicle we purchased from Henry love over at airport Honda. Both times we had a great experience and left feeling good about our purchase! We purchased our first car from them last October and said we would be back when we decided to buy a car for ourselves (the first visit was for our daughter). As promised Henry was the first call we made when it was time to buy a car. We love our new accord!!! More

Excellent Service!!!!! I would recommend Airport Honda to any and everyone. This is my second car purchase and both have been here. Dan Sandford was my Sales and Leasing Co I would recommend Airport Honda to any and everyone. This is my second car purchase and both have been here. Dan Sandford was my Sales and Leasing Consultant. Dan made me fill very comfortable and answered all my questions. There was no pressure and I am very happy with my new car. More

Wonderful experience I was greeted at the door by Mark Morgan and from the beginning my husband and I were treated so graciously. He found exactly what I wanted and we wil I was greeted at the door by Mark Morgan and from the beginning my husband and I were treated so graciously. He found exactly what I wanted and we will return to him for the excellent service he provided for many years to come. Thank you for making it happen Mark! More

changed deal, overcharged, and no new registration During the negotiation stage, the sales price of the car and trade in value were discussed. The numbers seemed reasonable, but as I wasn't in a burni During the negotiation stage, the sales price of the car and trade in value were discussed. The numbers seemed reasonable, but as I wasn't in a burning desire to buy, I was on the fence about the deal. I asked about an extended warranty of 5 years and 100K miles, and if it could be thrown in the deal at no cost to me. The sales manager came back with an affirmative, and the sale was agreed to. When finally took back to finalize the paperwork, it was discussed that there had to be a line item showing the extended warranty for sales, tax, and transparency purposes, but that the negotiated price was adjusted accordingly. I signed the paperwork and drove away with my new car. A couple days later, I pulled out the paperwork and looked through the numbers, and noticed that the financed amount seemed high. As I worked through all the numbers it soon came to be that i had been charged for the extended warranty. I went back to the dealer and showed the paperwork and asked to be explained how this had come to be. The finance manager would not see me, and I was left to go through the sales manager, who could not tell me anything about the numbers other than it was worked into the "interest rate." To top it off, i was also told that it was never agreed on to be free, but just discounted! After an hour of stonewalling, no answers, no contact with the person that actually worked up the signed paperwork, I left with nothing more than "its in the interest rate and we never said it would be free." On a separate note and move to almost a month later and I finally receive the registration from the county clerk for a transfer of my plate to the new car, but it only has a month left before needing to be renewed. That part sounds trivial, but after paying a sizable price for the car and being cheated out of a negotiated item, I feel that I shouldn't have to pay for another year of registration for a brand new car that is a month old. I feel this dealer robbed me and lied to me, and will not be going back. More