
Airport Honda
Alcoa, TN
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3,101 Reviews of Airport Honda
Our purchase experience It was great to be able to purchase our Honda close to home. The sales/purchasing process was what we deserved and expected as buyers who have been th It was great to be able to purchase our Honda close to home. The sales/purchasing process was what we deserved and expected as buyers who have been through this process on multiple occasions. We shopped around for a new Honda Ridgeline locally and out of state and ended up with Airport Honda. Our sales representative, Joey DeCarlo, did a great job at follow up without being overbearing. He was knowledgeable about the car and discerned and filled our information needs appropriately. The purchasing process was streamlined for us as my wife and I were tight on time. LaMarcus Thompson was thorough in explaining financing and extended warranty options, but not pushy. This is the second new Honda (of four that we have owned) that we have purchased at Airport. To date, our experience with their service department has been excellent. This weighed in on our decision also. More
Best dealership in Tennessee I just bought a car from this dealership I made one phone call was put in touch from the sales person job I listen to everything I had to say found th I just bought a car from this dealership I made one phone call was put in touch from the sales person job I listen to everything I had to say found the perfect car for me also helped try and make it work so that it was a vehicle that I could both of forward in my safe for me to drive everyone within this dealership is excellent leave I worked extremely hard for me I felt very confident that what he was doing in everything that was being done was being done in a way that was I was not going to walk out unhappy with a vehicle I am totally happy with the vehicle and I am forever in debt to leave I for the care that he took with me I'm an older woman living alone and so I was given the perfect be hickel for my needs I would recommend them to anyone and everyone I come in contact with More
A surprise experience I have never had a good experience car shopping. Airport Honda and Bill McGinnis have changed my view. Bill was very patient and knowledgeable in the I have never had a good experience car shopping. Airport Honda and Bill McGinnis have changed my view. Bill was very patient and knowledgeable in the cars that I looked at and drove. Even through hiccups with financing, Airport Honda set me up in a new car with an awesome deal. They keep you updated throughout the process. The facilities are cleans and bright with plenty of places to sit with coffee or have a private conversation. They will have a dedicated repeat customer. More
Two for the Holidays Walked in and greeted by Joey. Not pushy and very patient. Was buying 2 vehicles for our twins who were very indecisive. Joey treated them like his Walked in and greeted by Joey. Not pushy and very patient. Was buying 2 vehicles for our twins who were very indecisive. Joey treated them like his own kids. Couldn't have asked for a better experience! He sat and talked with them to see what they needed in a vehicle and helped them find the perfect fit. Even showed and explained all the ins and outs of each vehicle we bought to them. I thought we would have to buy from an individual to stay in our price range but was pleasantly shocked. Airport Honda, Joey DeCarlo and Daryl Casteel will be our go to team when we start looking for another vehicle in the future. Thanks Again for a top rated experience!!! More
Good, straightforward experience At this dealer my initial interactions were by email with the internet manager, but on deal day I was handed off to a floor salesman. The salesman wa At this dealer my initial interactions were by email with the internet manager, but on deal day I was handed off to a floor salesman. The salesman was competent, nice, and stayed late to close the deal and deliver the vehicle. The only “game playing” they did was have me sign or initial a few papers - some handwritten and some official looking - that clearly had no purpose other than to try to get me more and more committed to the deal and get me used to agreeing to things. In the end the actual deal I got was slightly better than I expected and I had to do very little to no haggling. My only material complaint is that the process was long - I was at the dealership about 3.5 hours before leaving with my new van. That is, however, not very unusual in my experience. I would recommend this dealership. More
Way to go Airport Honda Five star rating from me!! Everything was completed in a fast and efficient manner for me. The salesman and financial manager were both very nice and Five star rating from me!! Everything was completed in a fast and efficient manner for me. The salesman and financial manager were both very nice and polite. I got a brand spanken, fresh from the truck, and wrapped like a Xmas present 2019 Civic hatchback!! Merry Xmas to me!!! :D More
Kevin Coffman best salesman Kevin Coffman has sold me and my family over 7 vehicles he always gets you the price and exactly what you need. Thank you Kevin! Kevin Coffman has sold me and my family over 7 vehicles he always gets you the price and exactly what you need. Thank you Kevin! More
My Christmas Angel Two days of hard work dealing with me. I'm so happy you were there to help me. Thanks for the laughs and helping me drive away with a paid for car. Two days of hard work dealing with me. I'm so happy you were there to help me. Thanks for the laughs and helping me drive away with a paid for car. More
Easy Transaction Great service by Brett Marriott and Matthew Johnson. Simple deal. We worked on price over the internet and phone and were set before walking thru th Great service by Brett Marriott and Matthew Johnson. Simple deal. We worked on price over the internet and phone and were set before walking thru the door. More
One and only dealership I must say, that it was our first experience of buying a new car. We were completely satisfied with our purchase. Everybody at the dealership were ver I must say, that it was our first experience of buying a new car. We were completely satisfied with our purchase. Everybody at the dealership were very friendly and were trying to help us to make a right choice. And we made it! Thank you so much, Joey DeCarlo, you made my dream come true! I can definitely reccomend you to all my friends, as the best sales person, I've ever met. More