Airport Honda
Alcoa, TN
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2,896 Reviews of Airport Honda
Love, love, love my brand new Honda Civic Personalized, no nonsense, knowledgeable and expeditious service. Kevin Coffman might be a mind reader. He knew what I wanted before I ever entered Personalized, no nonsense, knowledgeable and expeditious service. Kevin Coffman might be a mind reader. He knew what I wanted before I ever entered the premises. His knowledge of every aspect of the Honda brand is evident in his presentation of the car. This is the 4th or 5th car I have purchased from Airport Honda and Kevin specifically, I appreciate more than anything the above mentioned personalized service. I would also like to mention the "painless" and rapid finance support from Homer Hart. More
Great dealership and great service! I had a great experience working with Brett Marriott (internet sales & leasing consultant) and Dan Sanford (sales & leasing consultant). I found the I had a great experience working with Brett Marriott (internet sales & leasing consultant) and Dan Sanford (sales & leasing consultant). I found the Pilot that I wanted online, and Brett emailed me within minutes of my request. He kept in touch throughout the day and answered all of my questions in a timely manner. I was able to make it to the lot the same day. When I arrived, Brett had pulled the car under cover and out of the rain, which scored MAJOR points with me! Dan really worked hard to answer my questions and helped me get where I wanted to be on my payments. He was patient and made sure that I was well taken care of. I ended up trading my vehicle and drove off the lot with my Honda Pilot that day! It was one of the most pleasant experiences I've had in buying a car. I will definitely spread the word about how awesome everyone was throughout the entire process More
New Honda Hatchback owner Dan was helpful and friendly the second we walked through the door. I sorta knew what I was looking for and described it to him, and now I’m driving m Dan was helpful and friendly the second we walked through the door. I sorta knew what I was looking for and described it to him, and now I’m driving my dream car. LaMarcus was very insightful as to which bells and whistles I should add onto my brand new car. They were both super awesome guys and I couldn’t be happier with my visit and new car! More
So easy! Brett Marriott and Dan Sanford are top notch! Timely responses, friendly conversations, comfortable setting, and reasonable negotiations were all a p Brett Marriott and Dan Sanford are top notch! Timely responses, friendly conversations, comfortable setting, and reasonable negotiations were all a part of my experience. I will definitely be sending friends and family to Airport Honda! More
Great service! I worked with Kevin Coffman and he was great! He worked hard to get me the most value for my trade in and just did everything he could to make sure I I worked with Kevin Coffman and he was great! He worked hard to get me the most value for my trade in and just did everything he could to make sure I felt good about the car I was getting. He went over the full details of the car and even helped me set up some of the car's detail. More
Never Again I was charged for items that I explicitly said that I did not want. I read the invoice and told them that things should be removed. After they were I was charged for items that I explicitly said that I did not want. I read the invoice and told them that things should be removed. After they were removed, John Pastriko handed me a digital signature pad to sign. When I received the paper copy, it was the first version with the items I asked to be removed. He had pulled a bait and switch! Granted, it was a small amount of money compared with the price of the car but lies are lies and theft is theft. Everyone else was great, but one bad apple spoils the whole bunch. More
Awesome dealership!! And Awesome people!! Had a great experience at Airport Honda. Bill McGinnis went above and beyond helping me feel comfortable with this experience. I ended up buying a u Had a great experience at Airport Honda. Bill McGinnis went above and beyond helping me feel comfortable with this experience. I ended up buying a used CRV Touring and I LOVE IT.! He treated me like I was a friend, making sure all my questions were answered and that I knew how to use all the new bells and whistles of my new car before I drove off. Bill also emphasized that this was not just a one time sales and you're done. He is there to answer any questions/concerns long term. John in finance was also very helpful with this purchase. He patiently explained the different options I had, and gave me time I needed to think on it. They are both 5 star in customer service!! More
Got ripped off and rushed through financing. I got a great deal on a Fit 6 years ago, so came back after that car was totaled to replace it with the same thing. What I got this time was ripped o I got a great deal on a Fit 6 years ago, so came back after that car was totaled to replace it with the same thing. What I got this time was ripped off. I was overcharged, paid at least $1k to $2k above a fair price. I should have walked away, but had no car and couldn't afford a rental so I felt stuck buying it. I had originally sent a email asking about Fits right after my accident. A salesman contacted me and I talked to him, but when I went to meet him, he passed me on to another salesmen. Surely 2 salesmen got commission from my sale because if this. Maybe this is why they refused to go down to a fair price. I would prefer to just work with one salesman anyway. I was rushed through financing, never given a chance to ask questions, find the best interst rate, or pick a payment date. My payments were much higher than what was promised when I agreed to buy. My first payment date was not when promised. I needed payment dates at the end of the month (was promised first payment at the end of June). Was stuck with beginning of the month payments. Had to refinance as soon as my title was issued to fix the financing issues. My plates were supposed to be transferred to save money, but I got new plates instead. Car was not filled with gas as promised. Had to fill my rental car with gas the day I bought my car and had to fill up my new car the next day. Now the tire light won't go off, and I found out I have no windshield washer fluid. Makes me wonder how thoroughly it was really inspected. More
Very happy!! I just bought my third car from Jay Haynes at Airport Honda! Jay goes above and beyond to find exactly what I want and makes the process easy! I love I just bought my third car from Jay Haynes at Airport Honda! Jay goes above and beyond to find exactly what I want and makes the process easy! I love the convenience of being able to call or text and he promptly replies and stays diligent until we have found what I want! Thanks again Jay!! More
Great experience. Great experience buying a Honda Pilot. Greg Tapp was helpful and knowledgeable. We traded in an older car and received excellent service. We would co Great experience buying a Honda Pilot. Greg Tapp was helpful and knowledgeable. We traded in an older car and received excellent service. We would come back again. More