Airport Honda

Satisfied customer Levy went over all aspects of the CRV. Showed us what was included and what wws not. Levy was a great help answering questions. If he did not know t Levy went over all aspects of the CRV. Showed us what was included and what wws not. Levy was a great help answering questions. If he did not know the answer he made the effort to get the answer. E is a very good people person. He is an asset to the dealership. I would surely revommend him as a sales Person. More

Another Great Experience When a friend of mine told me she wanted to trade her vehicle for a Honda Civic, I immediately recommended Kevin Coffman. When she met with Kevin sh When a friend of mine told me she wanted to trade her vehicle for a Honda Civic, I immediately recommended Kevin Coffman. When she met with Kevin she was impressed with his knowledge about the civic and overall professionalism. It did not take long before she found a civic that she loved. Kevin made the whole process from start to finish easy. She and I cannot say enough good things about Kevin and Airport Honda. More

CR-V EX PURCHASING EXPERIENCE This is our third purchase of a new vehicle through Kevin Coffman at Airport Honda since 2004. We have always found him to be professional, courteous, This is our third purchase of a new vehicle through Kevin Coffman at Airport Honda since 2004. We have always found him to be professional, courteous, considerate, understanding of our needs, and thoroughly knowledgeable in all aspects of the vehicles as well as financing issues. In addition, we appreciate his patience shown to two seniors, who are not particularly savvy with electronic advances in today's vehicles. Over the years Kevin has earned our trust implicitly; because he has always treated us as family. We would absolutely not hesitate to recommend Kevin Coffman of Airport Honda to anyone contemplating the purchase of a new vehicle. In our experience, and by any standard, we rate Kevin as FIVE-STAR, 10-On-A-SCALE OF 10, and FIRST-RATE. More

Ultimate customer service...above expectations! We had begun to consider trading our 2014 Honda Odyssey van for a 2019 model when we took our car in for service. While there we met Kevin Coffman, a We had begun to consider trading our 2014 Honda Odyssey van for a 2019 model when we took our car in for service. While there we met Kevin Coffman, a sales rep. He asked us if he could show us a 2019 Pearl White Odyssey from the lot while we waited. We agreed, so he went out in the rain to bring one up under cover for us to see. He started at the tailgate, showing us the hands-free opener, the cargo space, and the hidden gas funnel for use with a gas can fill-up. Then he explained the new "no gas cap" feature which we had never seen. Next was removing the middle console/seat in the 2nd row and showing us the ease in changing the seat configuration which allows easy access to the back row. The dashboard features blew us away and was over whelming, but Kevin said that he would work with us until we were comfortable using them, as well as gave us HondaTechTutor.com as a resource for reference. He assured us that the features are much more user-friendly than they are on our 2014. Next was under-the-hood!! Wow! We have been very happy with our gas mileage, etc., on our 2014, but the 2019 is even better. Kevin was as knowledgeable about the engine compartment as he was the interior features. We couldn't believe how long he spent explaining it all! The test drive was wonderful...definitely less road noise..good pick-up...smooth handling. Afterward Kevin asked if we were interested in possibly making a trade-in, very low-key and no pressure. We said it was worth considering, but were interested in several colors other than white. Since it quit raining, he took us out on the lot to show us what the other colors looked like in person. We were possibly interested in the Pacific Pewter and Lunar Silver, so Kevin searched other dealerships to see what was available. Some were, but all of them out-of-state, so the white was as good a choice as any. Kevin took our 2014 out and checked it over to see what kind of a deal he could offer us. We had also purchased it at Airport Honda, and they have given us great service and sent us coupons frequently. When Kevin came back with his best offer on our 4-year old 65,000 mile care, we were absolutely shocked!! We couldn't believe that we could get this newer model with more features for about half of it's sticker price, and for less than we paid for the 2014. Well, LONG story short, we drove home in a new 2019 Honda Odyssey...after Kevin took time to walk us through the set up of the radio, safety settings, etc. We are very glad we made this decision, and know that Kevin expects us to contact him with any concerns or questions we may have. We even have his cell phone number!! He is very personable, good listener, and no pressure...let's the product sell itself...and it did!! More

Great Salesman Dan Sanford is always very helpful and never pushy, listens to our needs. We have leased two Hondas with his help and purchased a new Honda, Salesman Dan Sanford is always very helpful and never pushy, listens to our needs. We have leased two Hondas with his help and purchased a new Honda, had a great experience. More

Smooth easy transaction Jay was great to work with. Very professional. Look forward to working with again. He followed up great when I called with questions. Nice people. Jay was great to work with. Very professional. Look forward to working with again. He followed up great when I called with questions. Nice people. More

Very, very positive experience. Had an incredible salesman - Kevin Coffman - this was my first time buying without my husband. I was very nervous but Mr.Coffman listened to my needs Had an incredible salesman - Kevin Coffman - this was my first time buying without my husband. I was very nervous but Mr.Coffman listened to my needs. Helpful not pushy..listened to my needs and my budget and was very thorough in describing details of car and the pre certification. More

Awesome Would not hesitate to recommend the dealer and Jay to other people. Jay was on top of everything and he was very thorough with the car buying process Would not hesitate to recommend the dealer and Jay to other people. Jay was on top of everything and he was very thorough with the car buying process More

I had an amazing buying experience and love my new car. Airport Honda in Alcoa has always provided me with amazing experiences. Jay Haynes is my go to salesman and he is always able to offer me great deals Airport Honda in Alcoa has always provided me with amazing experiences. Jay Haynes is my go to salesman and he is always able to offer me great deals with outstanding vehicles. More

2019 Honda Odyssey Purchase I worked with Mark Morgan at Airport Honda. I was very upfront with him about my intention to purchase either a new or slightly used Odyssey with cas I worked with Mark Morgan at Airport Honda. I was very upfront with him about my intention to purchase either a new or slightly used Odyssey with cash and no trade in. He understood I was working with other local dealerships. We came to an agreeable price that allowed me to purchase in the town I live in, which was important to me. The process was easy and hassle free (as it should be when writing a check for the full amount. There was a small manufacturing defect with the new car we discovered after purchase, which Airport Honda fixed with a new part ordered from Honda within 3 days of purchase. Very happy with their handling of that. More