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Airport Honda

Alcoa, TN

4.9
2,896 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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2,896 Reviews of Airport Honda

November 24, 2018

Amazing First time buying a car, and I will say it was the best experience. Levi was very understand of what I wanted, and he was very helpful! More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Beckelhimer
Nov 26, 2018 -

Airport Honda responded

We couldn’t be happier that Levi provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

November 23, 2018

Assisted a family member. Mr Glenn assisted us by helping a family member get a new car. My family member had just been displaced because of a hurricane. Mr Glenn collected all More

by Displaced18
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Glenn
Nov 23, 2018 -

Airport Honda responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Airport Honda in Alcoa. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

November 23, 2018

Since 2000 I’ve bought a lot of cars from airport Honda since the year 2000. Floyd Glenn has been the Major Salsman for them all. He is friendly knowledgeable More

by 10Ncounting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Glenn
Nov 23, 2018 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Floyd. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

November 23, 2018

Amazing!! I am so grateful for Floyd down in Airport Honda. I had been doing some research on a new civic for some time now and needed help figuring out the las More

by Melriv234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Glenn
Nov 23, 2018 -

Airport Honda responded

Hearing that you had “amazing” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Airport Honda in Alcoa, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

November 19, 2018

Best Knowledgeable Nicest Dealership I just leased my seventh vehicle from Kevin Coffman at Airport Honda. Each transaction is better than the last. I don't know how that is possible be More

by Bar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, John Pastirko
Nov 19, 2018 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Kevin, John and the team will be thrilled to hear your feedback!

November 19, 2018

Great salesman ! Joey called several times to check on everything and took care of me when I had an issue . I would recommend Joey to my friends. More

by Tjrod672
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Joey DeCarlo
Nov 20, 2018 -

Airport Honda responded

Thank you for the wonderful review, and welcome to the Airport Honda family!!!!! We appreciate your business, come back and see us!!!!! 865-970-2300 is our number if you need anything.... we are always here after the sale!!!!

November 12, 2018

Best car purchase experience I have ever had Kevin clearly enjoys interacting with buyers and is VERY knowledgeable. His enthusiasm for the car we were looking to purchase made us feel that we we More

by mscheuer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Nov 12, 2018 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

November 12, 2018

Excellent. Knowledgeable Helpful. Wanted to test drive a Honda Accord without sales hype. Met Bill McGinnis & explained we we're retiring & was looking to decide what was best for us. More

by Satisfiedretiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, William McGinnis
Jan 15, 2019 -

Airport Honda responded

Congratulations on your new (make/model)! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Bill McGinnis knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Acura!

November 12, 2018

nisson rogue All of the staff were knowledgeable of the cars and were professional and helpful. Treated me with care and respect. Would definitely shop with them a More

by Gaines,Mary49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo, John Pastirko
Nov 12, 2018 -

Airport Honda responded

We couldn’t be happier that Joey provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

November 12, 2018

My sales experience The sales experience at Airport Honda was both professional and courteous. The salesman, Joey DeCarlo was extremely helpful in finding a vehicle that More

by Gaines,Mary49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo, John Pastirko
Jan 15, 2019 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Joey DeCarlo. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

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