Airport Honda

Impressive experience at Airport Honda Bill and Daryl kept our best interest in mind as they worked tirelessly to find the best car for our unique situation. in the process we gained an ex Bill and Daryl kept our best interest in mind as they worked tirelessly to find the best car for our unique situation. in the process we gained an excellent vehicle and two friends. Impressed with you Airport Honda! More

Matt was Amazing!!! Easy process, great experience, good follow up and he listened to what we wanted. We love our Acura TLX and will seek out Matt for our next purchase. Easy process, great experience, good follow up and he listened to what we wanted. We love our Acura TLX and will seek out Matt for our next purchase. More

Purchased a Ridgeline at Airport Honda in Alcoa, TN This is the second Honda we have purchased. It is a 2019 Ridgeline RTL-T. We were in the market for a midsize pick-up. We checked the reviews on the I This is the second Honda we have purchased. It is a 2019 Ridgeline RTL-T. We were in the market for a midsize pick-up. We checked the reviews on the Internet as well as Consumer Reports. The Ridgeline reviewed near the top of the midsize pickups. We went to airport Honda to test drive the pickup and met Jay Haynes, our salesman. Jay was very knowledgeable about the pickups as we looked at a Sport and the RTL-T. We settled on the RTL-T because of the features on the truck. After the test drive, we went to Jays office to negotiate the price. I had checked the value of my trade in pickup on KBB.com and Edmonds.com. After talking with Jay we agreed on a trade in value and a price on the Ridgeline. Jay was up front and fair in the negotiations with no pressure. It was a nice experience. We went to the finance guy (LaMarcus Thompson, I think) in the back office expecting a high finance rate but he had one from a local Credit Union that was comparable to the one from our Credit Union. After signing the papers, Jay took us to our pickup and spent walking us through the video dash board as well as the Navigation/Audio video screen. He sat in the back seat and made me push the buttons so I learned what each did. He also explained to me what I was doing in a fashion that made sense and I understood. This was excellent because the screens have many menus and can be complicated to work through. Jay also called us a day or two after we left the dealership to see if we had questions. Approximately a week after our purchase the dealership had us back for pizza and a meet and greet with the Parts Dept. and Service Dept. They explained how the service light in the truck works and what we should do when it comes on. They answered any questions the group of about 20 people had. I was impressed with the dealership taking the time with their customers to make sure they are satisfied. More

Excellent Customer Service Floyd Glen was my sales rep when purchasing my most recent vehicle. He has continued to go out of the way to assist me in maintaining my vehicle as we Floyd Glen was my sales rep when purchasing my most recent vehicle. He has continued to go out of the way to assist me in maintaining my vehicle as well. I highly recommend him if you are in the market for a new vehicle! Noon will take better care of you. More

First time buyer with no credit or co-signer Levi and the team at Airport Honda really went above and beyond to make sure that I got a car. It took a little time and effort but they never gave up Levi and the team at Airport Honda really went above and beyond to make sure that I got a car. It took a little time and effort but they never gave up. It was an amazing experience for me as a first time buyer, especially given my situation. Thanks guys! More

Very Happy Excellent, expedited, friendly service. From all at Airport Honda. Bill McGinnis was great! Best experience with a Honda dealership in 10 years. Worth Excellent, expedited, friendly service. From all at Airport Honda. Bill McGinnis was great! Best experience with a Honda dealership in 10 years. Worth a visit. More

Long but Good The people were very nice especially our sales rep Tony Cornelio. It did take a while to come to an agreement on price, but I am happy with my car so The people were very nice especially our sales rep Tony Cornelio. It did take a while to come to an agreement on price, but I am happy with my car so far. Hopefully it will last me many years. Also they were very patient with my 2 year old daughter. More

Best auto shopping experience! Jay was great to work with. He was very hospitable, knowledgeable and up front. He found exactly the car I wanted and worked with me to fit it in budg Jay was great to work with. He was very hospitable, knowledgeable and up front. He found exactly the car I wanted and worked with me to fit it in budget. I would refer anyone to see Jay and pay Airport Honda a visit if they are in the market for a car. More

Jay is the best! I just want to say that I’ve bought several vehicles over the past few years and the professionalism that Jay exhibits as a salesman was very impressi I just want to say that I’ve bought several vehicles over the past few years and the professionalism that Jay exhibits as a salesman was very impressive. He was patient with me and the numerous questions that I asked. He also went over every detail about the car. I’ll come back to this dealership again just because of him and his friendliness! More

Best place to buy a Honda in East TN! I have purchased 4 cars through Airport Honda, working with Floyd Glenn every single time. Him, along with his finance team and managers always make m I have purchased 4 cars through Airport Honda, working with Floyd Glenn every single time. Him, along with his finance team and managers always make my car buying experience one that’s flawless, and enjoyable. I recommended both Floyd and his team to all my friends and family when they mention being interested in purchasing a new or used car. Excellent location, excellent employees! More