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Airport Honda

Alcoa, TN

4.9
3,104 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,104 Reviews of Airport Honda

August 03, 2021

Really enjoyed our time here. Bought a 2022 Odyssey. Daniel Sanford was informative and helpful! More

by specialteachere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford
Aug 03, 2021 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Dan Sanford. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

August 03, 2021

the inside music was very nice. Dan Sanford was a great salesman. constantly joking to make the mood feel better, but not too much joking. seriousness when needed which is great. overall 10/10 satisfaction More

by hammerdalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sanford
Aug 04, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dan Sanford. We will be sharing your feedback amongst our team.

August 03, 2021

We are always treated well and expeditiously they are honest and helpful and we plan to do business with Airport Honda again and again our salesperson was Kevin Coffman and he is always helpful, professi More

by mmccaskill924
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Aug 03, 2021 -

Airport Honda responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Airport Honda in Alcoa, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

August 02, 2021

Best experience ever buying a vehicle thanks to Joey DeCarlo and all staff of Airport Honda! Everyone was very friendly, extremely helpful, knowledgeable and professional throughout the process. They we More

by Kelley Headrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, LaMarcus Thompson, Glenn Burton, Joey DeCarlo, Jeffrey Johnston
Aug 02, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Joey DeCarlo, Glenn Burton, LaMarcus Thompson, Trustin Hampton and Jeffrey Johnston helped to make your experience such a positive one. Enjoy your new Pilot!

August 02, 2021

The people went out of their way to make our experience pleasant and non pressured. Nice, clean facility. More

by tricialathrop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff, Jesse Gilbert
Aug 03, 2021 -

Airport Honda responded

Thank you for your review. We appreciate your business. Welcome to the Airport Honda family.

July 30, 2021

Scott was great! Really helped me find what I was looking for. LaMarcus in finance was extremely helpful and caring. Darryl was wonderful too. Everyone is wonderful and helpful! I really love my new CR-V. More

by laansakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Daryl Casteel, Scott Ackerman
Jul 30, 2021 -

Airport Honda responded

Thank you so much for your great review. We appreciate your kind words. Enjoy your new CR-V!

July 28, 2021

I bought my new 2021 Honda Civic Hatchback from Greg Tapp and love it and the service and professional attention. I would recommend them very much. More

by Tamithasexton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tapp, LaMarcus Thompson
Jul 29, 2021 -

Airport Honda responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

July 27, 2021

Very wonderful people just excellent service .Dan was my salesmen very polite very nice was so very patient while we waited on verification.so helpful More

by Connermartha59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark honda, Dan Sanford
Jul 28, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Dan Sanford. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

July 25, 2021

The dealership is great overall, but I needed follow up customer service to get my license plate and title after the purchase of my vehicle from them 3 months prior. With several calls to the sales person More

by ssumsar7
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Denny
Jul 26, 2021 -

Airport Honda responded

Glad that we were able to get you everything that you needed. Hopefully you are now enjoying your new vehicle completely.

July 19, 2021

Kevin Coffman and Chris Denny are the best! I will continue to only use Airport Honda and you also! Best prices and best customer service! More

by kebnmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Denny, Kevin Coffman, LaMarcus Thompson, Steve Hart
Jul 19, 2021 -

Airport Honda responded

Thank you for your review. We appreciate your business.

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