
Airport Honda
Alcoa, TN
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3,104 Reviews of Airport Honda
I've bought 3 Hondas from Kevin Coffman, an absolute dream to work with. Total gentleman, professional, accommodating, and patient to answer all questions. It's very difficult for a single woman to g dream to work with. Total gentleman, professional, accommodating, and patient to answer all questions. It's very difficult for a single woman to go out on her own and buy a car without feeling like she's being taken advantage of. But the minute I met Kevin, I felt at ease by his very calm and kind manner and non-aggressive approach. I normally call Kevin ahead of time when I have an auto need, and as soon as he has all the specifics, including how much I want to spend, he tells me he'll get right back to me. He finds me 2-3 vehicles and then phones me to set up an appointment for me to come and check them out. This last time I was already in the Service Department so I called him about the possibility of wanting to trade my vehicle for a newer and different model. He dropped everything and catered to my every need including spending about 15 minutes before I drove off in the car to help me set up the blue tooth and explain how everything worked. Additionally he has never gone beyond the budget I've given him to work with. I've never once felt that after I purchased the vehicle he was rushing me out the door and off the lot. He always insists on making sure I have no other questions or concerns before I drive away. I've referred two customers to him and one did indeed purchase a vehicle from him. I will continue to refer my friends and family to Kevin. More
Great service they were fast and friendly and I recommend them to anyone in my family or any of my friends. Go check them out them to anyone in my family or any of my friends. Go check them out More
We stopped by just to see what the 2021 honda pilot looked like and with his help we left 2 hours with s new suv that we really loved his patience was great while we talked things over and he ha looked like and with his help we left 2 hours with s new suv that we really loved his patience was great while we talked things over and he has help even after sale if we had any question. Great employee More
Jay Haynes at Airport Honda has been my go-to salesman for 10 years now. He makes the car buying process easy peasy, goes above and beyond to work with my schedule, and works outside the box to provide st for 10 years now. He makes the car buying process easy peasy, goes above and beyond to work with my schedule, and works outside the box to provide stellar customer service! Im so in love with my 2021 Honda Passport! Thanks Jay!! More
I have been looking for a Ridgeline for awhile and Airport Honda had the perfect one. Matt greeted me and we had an extremely pleasant experience. So glad I ran into Matt Airport Honda had the perfect one. Matt greeted me and we had an extremely pleasant experience. So glad I ran into Matt More
Jesse is a wonderful salesman who follows up with the customer to ensure there are no needs. The service Dept is excellent to work with you. customer to ensure there are no needs. The service Dept is excellent to work with you. More