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Airport Honda

Alcoa, TN

4.9
3,403 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,403 Reviews of Airport Honda

February 04, 2022

Had breakdown while visiting from Virginia and needed repair right away to return home. Joe took care of us and we made it home safe with no issues. Accord is running great. A trusted service dept. More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know names but all Saturday staff in service department was great. , Joe Lafollette
Feb 04, 2022 -

Airport Honda responded

Thank you for your review. Glad you were able to get fixed up and got home safe.

February 04, 2022

I’ve been a customer for years. Always great service. Very efficient and to the point! More

by danielshifflett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Feb 04, 2022 -

Airport Honda responded

Thank you for your review. We appreciate your loyalty to Airport Honda

February 04, 2022

Clean, comfortable, friendly dealership! Just bought my Clean, comfortable, friendly dealership! Just bought my 4th car from Kevin Coffman and it was a fantastic experience. Don’t typically see the words More

by Lita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, LaMarcus Thompson
Feb 04, 2022 -

Airport Honda responded

Lita, thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

February 03, 2022

Super quick service and always keep me updated on what does/doesn’t need to be done. Megan in the service department is awesome and personable - we always chat about our SIs when I come in! More

by kenzieraye12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meagan Pless
Feb 03, 2022 -

Airport Honda responded

Thank you for the awesome review, and your kind words... We thank you also for being a loyal Airport Honda customer, we are always here if you need us.... 865-970-2300

February 03, 2022

I got my oil changed and a replacement key. My service advisor, Joe Lafollete, was great. He mentioned other services due on my car, many I've already completed myself, but there was no pressure nor did More

by Astein2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Feb 03, 2022 -

Airport Honda responded

Firstly thanks so much for your positive feedback, and taking time to leave us a review. We really appreciate it! We’re delighted to hear that Joe, our service advisor here at Airport Honda, helped recommend services that most suited your vehicle but wasn't pushy.

February 02, 2022

Joe LaFollette has excellent customer service and was helpful when I had my tires replaced on 1/29/2022. The service department was efficient and customer friendly .. I would highly recommend the Servic More

by Grrdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lafollette
Feb 02, 2022 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Joe will be glad to hear about your kind words and five stars. If you ever need help, just give us a call. 865-970-2300

February 02, 2022

Jay took very good care of us today, im very happy with what we walked away with today! More

by hazel-arriaga1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Feb 02, 2022 -

Airport Honda responded

We're so glad that our staff took such great care of you during your visit! We really appreciate your recommendation of our dealership, and if there is ever anything additional that we can do for you, please let us know!

February 02, 2022

Very clean and professional place. Didn't feel uncomfortable or rushed at all. I'd recommend this place. More

by waddlez93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Feb 02, 2022 -

Airport Honda responded

Thank you for the wonderful review, and welcome to the Airport Honda family!!!!! We appreciate your business, come back and see us!!!!! 865-970-2300 is our number if you need anything.... we are always here after the sale!!!!

February 01, 2022

Very nice employees. Great service department, I can always get my car in for service. Third car for my family. More

by Review
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Joe Lafollette, Rick McGinnis, Kylie Wiese
Feb 02, 2022 -

Airport Honda responded

Thank you for your review. We appreciate your loyalty to Airport Honda.

January 31, 2022

Great experience overall helpful, welling to work with you to get the best deal you need. More

by Jorgecalderon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo
Jan 31, 2022 -

Airport Honda responded

Jorge, thank you for the great review, and welcome to the Airport Honda family!!! We appreciate your business, and know you will love your new Impreza!!! Remember no appointment for oil changes, Mon-Fri 7:30-6:00 and Sat 8:00-4:30

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