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Airport Honda

Alcoa, TN

4.9
3,104 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,104 Reviews of Airport Honda

August 10, 2021

I've bought 3 Hondas from Kevin Coffman, an absolute dream to work with. Total gentleman, professional, accommodating, and patient to answer all questions. It's very difficult for a single woman to g More

by ftncitygal49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Aug 10, 2021 -

ftncitygal49 responded

I’m done with review Please submit

Aug 10, 2021 -

ftncitygal49 responded

I’ve done so Please submit this review

Aug 11, 2021 -

Airport Honda responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Airport Honda with only the best there is to offer. It’s so nice to hear that Kevin Coffman helped to make your experience such a positive one. Enjoy your new HR-V!

August 10, 2021

Great service they were fast and friendly and I recommend them to anyone in my family or any of my friends. Go check them out More

by Jasonmehki1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, Jay Haynes, Matthew Johnson, Joey DeCarlo, Jesse Gilbert, Kibbee McCoy, Dirk Lipert, Scott Ackerman, David Benson, Megan Miller
Aug 11, 2021 -

Airport Honda responded

Thank you for your review. We appreciate your business.

August 07, 2021

We stopped by just to see what the 2021 honda pilot looked like and with his help we left 2 hours with s new suv that we really loved his patience was great while we talked things over and he ha More

by Dakbowl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pastirko, Scott Ackerman
Aug 09, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Scott Ackerman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Pilot. Scott and the team will be thrilled to hear your feedback!

August 07, 2021

Professional and courteous sales and finance personnel; all aspects of the transaction met explanations. More

by steveoct2452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pastirko, Rick Ratliff
Aug 09, 2021 -

Airport Honda responded

On behalf of all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Rick Ratliff and John Pastirko. We will be sharing your feedback amongst our team. Enjoy your new Civic and please come visit us again soon!

August 04, 2021

Very nice experience, Joey deCarlo was great help in getting me through the process of choosing a new car. More

by Linda-josie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey DeCarlo
Aug 04, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Joey DeCarlo. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

August 04, 2021

Excellent dealership. Go with Rick Ratliff--very kind, was easy to talk with and made the experience very smooth. More

by ms d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Ratliff
Aug 05, 2021 -

Airport Honda responded

Thank you for taking the time to share your feedback with us. Rick will be glad to hear about your kind words and five stars. If you ever need help, just give us a call.

August 04, 2021

Jay Haynes at Airport Honda has been my go-to salesman for 10 years now. He makes the car buying process easy peasy, goes above and beyond to work with my schedule, and works outside the box to provide st More

by MichelleHolp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Haynes
Aug 04, 2021 -

Airport Honda responded

Thank you Michelle for your review and your loyalty to Jay and Airport Honda. Glad that you love your 2021 Honda Passport. Come back and see us any time.

August 03, 2021

I have been looking for a Ridgeline for awhile and Airport Honda had the perfect one. Matt greeted me and we had an extremely pleasant experience. So glad I ran into Matt More

by lallensales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Matthew Johnson
Aug 03, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Matt Johnson. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Ridgeline. Matt and the team will be thrilled to hear your feedback!

August 03, 2021

Rick and the rest of the Airport Honda staff were amazing to work with! They made buying my first car so simple, quick, and easy! More

by Lmmcguire99.lm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Rick Ratliff
Aug 03, 2021 -

Airport Honda responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Airport Honda, enjoy that ride!

August 03, 2021

Jesse is a wonderful salesman who follows up with the customer to ensure there are no needs. The service Dept is excellent to work with you. More

by tcvalentineap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Rick McGinnis, Kylie Wiese, Kendra Hawkins
Aug 04, 2021 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Jesse Gilbert. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

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