Airport Chrysler Dodge Jeep RAM

Never buy from this dealer My odometer going into service was 19045 and when service was done it was 19055. Ten miles had been put on my vehicle and the technician and service m My odometer going into service was 19045 and when service was done it was 19055. Ten miles had been put on my vehicle and the technician and service manager denied the fact that my vehicle was driven off the lot for someone else's pleasure. When I inquired about the miles attitudes flared I was treated very badly as a customer and I would not recommend to any of my friends or family to buy a vehicle from Airport CJD. My vehicle was not in service to be test driven but was in service to change out an under warranty door panel. I wanted to talk to the owner but could not because randy would not give me the owners contact information. More

Satisfaction Julio Hernández es el nombre del vendedor que me atendió en mi compra de una minivan. Trato amable y profesional es lo que hizo que me decidiera en la Julio Hernández es el nombre del vendedor que me atendió en mi compra de una minivan. Trato amable y profesional es lo que hizo que me decidiera en la compra. More

Great Customer Service George Rivera was exceedingly helpful and understanding when my fiancé and I walked in looking for a new car. He helped us find something that was sui George Rivera was exceedingly helpful and understanding when my fiancé and I walked in looking for a new car. He helped us find something that was suitable for our needs, as well as stylish. I would recommend anyone asking for George if they go to buy a new/used car here. More

Easy to work with and Personalized Service Randy Bhikha was AWESOME to deal with! Because we live 4 hours away, he would send the best videos of Jeeps we would be interested in. Very personal s Randy Bhikha was AWESOME to deal with! Because we live 4 hours away, he would send the best videos of Jeeps we would be interested in. Very personal service unlike any other dealerships. If you are looking for the best, call Randy at Airport Chrysler Dodge Jeep! More

excellent dedication We were greater with a smile and once they had an overview of our requirements they paired us up with an amazing sales rep who knew his stuff and help We were greater with a smile and once they had an overview of our requirements they paired us up with an amazing sales rep who knew his stuff and help us get the best vehicle for our towing needs. The rep spent a lot of time going over all the features of the vehicle and assisted with making sure everything was set up correctly and that we knew how to use the features More

SERVICE 👍AND DETAIL SHOP😡 FROM MY RECENT EXPERIENCE SERVICE AREA IS 5 STAR SERVICE I ASKED FOR A DETAIL ON MY 2016 CHARGER COST ME ABOUT 130-150 I CANT REMEMBER EXACTLY BUT I R FROM MY RECENT EXPERIENCE SERVICE AREA IS 5 STAR SERVICE I ASKED FOR A DETAIL ON MY 2016 CHARGER COST ME ABOUT 130-150 I CANT REMEMBER EXACTLY BUT I REMEMBER WAX WAS LEFT ON THE CAR UN BUFFED OUT ALSO TIRE SHINE ALL OVER MY RIMS MY CALIPERS WERE DIRTY THE RIMS HAD DIRT IN CERTAIN SPOTS I BOUGHT AN AUTO DETAILER SPRAY TO DO ALL MY RIMS AND CALIPERS I WAS PISSED OFF THE SERVICE DEPARTMENT IS STUPENDOUS BUT DETAIL SHOP IS GARAGE DONT BURN YOUR MONEY IM STILL ANGRY OVER IT 2 WEEKS LATER THEY NEED TO BE TRAINED OR TAKE PRIDE IN THERE WORK I DONT WANT ANYONE TO GET FIRED JUST GIVE THEM BETTER TRAINING AND TAKE PRIDE IN WHAT YOU DO SEEMS THE CAR WAS NEVER WASHED I WOULD GO BACK FOR SERVICE BUT NO DETAILING More

Deceptive business practices I would NOT RECCOMEND this dealership to anyone. Buyer beware they are into the practice of selling cars that they know have mechanical issues AS-IS w I would NOT RECCOMEND this dealership to anyone. Buyer beware they are into the practice of selling cars that they know have mechanical issues AS-IS without allowing the buyer to get it checked by their own mechanics. Also they would not allow for overnight test drive to allow buyer to drive it for more than 10-15 minutes before buying the car. I bought the car in question from this Dealership despite the short test drive last month and shortly after a few days I realized that the car had some acceleration issues as well as brake issues. When I returned within 5 days and asked for an appraisal on the car I just purchased since they refused to unwind the deal so I can buy another car; they refused to appraise it and told me the sales manager is out come back tomorrow. When I realized they gave me the bait and switch and I bought a car with mechanical issues that they refused to take back after trading in my perfectly functioning paid off vehicle; they made 4,000k off of the deal and left me high and dry to deal with the issues on my own. After this experience I decided I would rather lose another 4k than deal with these crooks and took my business elsewhere. I worked with a different dealership and got a much more reliable car with a guarantee that if I have any issues they are willing to work with me to figure it out. Please be WARY of cars that are on Carguru and trust your instincts when dealing with these shady sales people, sales managers and finance in this dealership. More

AVOID THESE BAIT AND SWITCHERS!!! Really poor experience with the service dept. Don't waste your time here people. I drove out of my way to this dealership for an advertisement they ra Really poor experience with the service dept. Don't waste your time here people. I drove out of my way to this dealership for an advertisement they ran. BAIT and SWITCH!!! I can only imagine what sales is like if the service department is using tactics like this. They won't honor information and pricing from their own website. Then the excuse is "we can't honor a deal of we lose money and Chrysler does not reimburse us". Apparently, it's a much better business practice to loose customers who are loyal to the brand. Never again More

George is the man! If you are looking for a new or previously owned Jeep, this is the place and GEORGE is THE salesman for you. His knowledge, professionalism, and down If you are looking for a new or previously owned Jeep, this is the place and GEORGE is THE salesman for you. His knowledge, professionalism, and down to earth demenoir made it a great experience. I got exactly the Jeep I wanted after being artfully educated and having fun at the same time. I'm going to send all my patients here if they ask me about my Jeep! More

Price Quote Airport CDJ would not Honor I asked for a price quote on December 5, 2016 for my Ram 8 speed transmission from Richard Romero. On March 23 I called Richard and confirmed the pric I asked for a price quote on December 5, 2016 for my Ram 8 speed transmission from Richard Romero. On March 23 I called Richard and confirmed the price and set the appointment for 7:00 March 24 after waiting for 2.5 hours Wilfrado the transmission tech came out and told me Richard quoted the wrong price and he was not allowed to work on my truck after I waited for 2.5 hours. Originally I was quoted 339.95 in writing Then Wilfredo told me it would be 990.35 the day of the appointment. After I called Ram customer service they said they would lower the price to 792.28 More than double what they quoted. Ram customer service took the side of the dealer. I am very disappointed with Airport CDJ and Ram customer service. A quote is a binding contract what can you do when a dealership breaks a price quote contract because they gave the wrong price and would not preform the work unless I agreed to pay more than double. BUYER BEWARE WHEN AIRPORT QUOTES A PRICE IN WRITING THEY WILL NOT HONOR THEIR QUOTE. DISHONEST DEALER. ALSO RAM CUSTOMER SERVICE SHOULD HAVE STEPPED UP AND MADE THEM HONOR THEIR QUOTE WHEN A DEALER DISREGARDS QUOTED PRICES TO CUSTOMERS AND RAM SUPPORTS THE DEALER OVER THE CUSTOMER, BUYER BEWARE, DISHONEST DEALER AND RAM THIS WILL BE MY LAST RAM AND I HAVE PURCHASED $250,000 IN CARS AND TRUCKS OVER THE LAST 10 YEARS, FOR $600 THEY GAVE UP ALL FUTURE SALES. On a previous visit my tailgate would fall down when I locked the door it even happened in front of Richard Romero he saw it but the manager would not replace the locking mechinisim in the tailgate door at a cost of $95.00. I had to do the repair myself to fix the issue Ram required 5w 30 on my first oil change, in the manual it clearly stated 5w 40, I argued with them for hours after eighteen months Ram sent out a service bulletin stating 5W 40 is the new required oil. Ram forced the wrong oil on customers against their own service manual. You must watch your dealers for oil changes to drain it properly for the eco diesel it requires 25 minutes for all the oil to get out look in your manual. My dealers oil change guys don't even know about it. Ram and its dealers just don't care about the proper service and honesty to the customer. Ram has been the worst experience I have ever had. I never know what to expect with every visit. More